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In further attempts to rebuild its image,<ref name=Richmond/> the firm has partnered with organizations to provide community programs and scholarships, including providing a scholarship through the [[National Black MBA Association]],<ref name=Defender>{{cite news |title=Cracker Barrel Old Country Store offers $25,000 scholarship through National Black MBA program |url=http://www.highbeam.com/doc/1P3-220340491.html |newspaper=[[Chicago Defender]] |date=October 1, 2002 |issn=0745-7014 |page=2 |accessdate=February 2, 2012 {{subscription needed}}}}</ref> and job skills programs and sponsorships with [[100 Black Men of America]]<ref name=Richmond/><ref>{{cite news |title=100 Partners For Student Leadership |url=http://www.highbeam.com/doc/1P1-117271866.html |newspaper=[[Atlanta Inquirer]] |date=November 19, 2005 |page=5 |accessdate=February 2, 2012 {{subscription needed}}}}</ref> and the Restaurant and Lodging Association.<ref name=Brown>{{cite news |title=Cracker Barrel serves up funding |first=Will |last=Brown |url=http://w3.nexis.com/new/docview/getDocForCuiReq?lni=4TXF-VB40-TXDB-109H&csi=247839&oc=00240&perma=true |newspaper=[[Tallahassee Democrat]] |date=November 13, 2008 |page=5A |accessdate=January 25, 2012 {{subscription needed}}}}</ref> The company has also provided sponsorship to other groups.<ref name=Richmond>{{cite news |title=Cracker Barrel Rebuilds Image |last=French |first=Rose |url=http://news.google.com/newspapers?nid=2482&dat=20050618&id=q2ZJAAAAIBAJ&sjid=rwoNAAAAIBAJ&pg=3560,1116053 |newspaper=[[The Post and Courier]] |date=June 18, 2005 |page=9B-10B |accessdate=January 21, 2012}}</ref>
In further attempts to rebuild its image,<ref name=Richmond/> the firm has partnered with organizations to provide community programs and scholarships, including providing a scholarship through the [[National Black MBA Association]],<ref name=Defender>{{cite news |title=Cracker Barrel Old Country Store offers $25,000 scholarship through National Black MBA program |url=http://www.highbeam.com/doc/1P3-220340491.html |newspaper=[[Chicago Defender]] |date=October 1, 2002 |issn=0745-7014 |page=2 |accessdate=February 2, 2012 {{subscription needed}}}}</ref> and job skills programs and sponsorships with [[100 Black Men of America]]<ref name=Richmond/><ref>{{cite news |title=100 Partners For Student Leadership |url=http://www.highbeam.com/doc/1P1-117271866.html |newspaper=[[Atlanta Inquirer]] |date=November 19, 2005 |page=5 |accessdate=February 2, 2012 {{subscription needed}}}}</ref> and the Restaurant and Lodging Association.<ref name=Brown>{{cite news |title=Cracker Barrel serves up funding |first=Will |last=Brown |url=http://w3.nexis.com/new/docview/getDocForCuiReq?lni=4TXF-VB40-TXDB-109H&csi=247839&oc=00240&perma=true |newspaper=[[Tallahassee Democrat]] |date=November 13, 2008 |page=5A |accessdate=January 25, 2012 {{subscription needed}}}}</ref> The company has also provided sponsorship to other groups.<ref name=Richmond>{{cite news |title=Cracker Barrel Rebuilds Image |last=French |first=Rose |url=http://news.google.com/newspapers?nid=2482&dat=20050618&id=q2ZJAAAAIBAJ&sjid=rwoNAAAAIBAJ&pg=3560,1116053 |newspaper=[[The Post and Courier]] |date=June 18, 2005 |page=9B-10B |accessdate=January 21, 2012}}</ref>


===Diversity===
the history f cracker barrel. it is a old country store and a dinner. they have a lot of food. they have a desert menu a dinner menu it has a menu of two. it is a dinner of country. horse men and wagon. i Keegan Murr am not much of a country boy but i love cracker barrel. me personally it is one of the best places to eat. i recommend to every one to eat at cracker barrel. im 12 and i was born march 13 Friday 2000. if you wont to learn more from me go on face book and send me a friend request. Keegan Murr on facebook.com looking froward to speaking to you.
The company has recently focused on improving the company's diversity through training and providing resources to minority employees. {{As of|2002}}, 23% of Cracker Barrel's employees were minorities, including over 11% of its management and executives.<ref name=Defender>{{cite news |title=Cracker Barrel Old Country Store offers $25,000 scholarship through National Black MBA program |newspaper=Chicago Defender |date=October 1, 2002 |issn=0745-7014 |page=2 }}</ref> In the early 2000s, the company began outreach to minority employees, including testing a training plan to help employees whose first language is Spanish to learn English.<ref name=Richmond>{{cite news |title=Cracker Barrel Rebuilds Image |newspaper=Richmond Times Dispatch |date=July 5, 2005 |page=B6}}</ref> Cracker Barrel is on the Corporate Advisory Board for the Texas Conference of the [[National Association for the Advancement of Colored People]] (NAACP),<ref>{{cite web |url=http://texasnaacp.org/?cat=6 |title=Texas NAACP:About Us |work=texasnaacp.org |publisher=Texas Conference of the NAACP |accessdate=1 November 2011}}</ref> and is a corporate sponsor of the NAACP Leadership 500 Summit, where three of its officials were moderators and panelists in May 2011.<ref>{{cite web |url=http://l500.org/speakers.htm |title=Speakers and special guests |date=May 2011 |work=NAACP Leadership 500 Summit |publisher=NAACP |accessdate=November 1, 2011}}</ref> The company has been praised for its gender diversity, particularly on its board of directors, which includes three women out of eleven total board members.<ref name=Tennesssean_Allyn/> Its chief executive officer, Sandra Cochran, is the second woman in [[Tennessee]] to hold that office in a publicly traded company, {{as of|2011|08|lc=y}}.<ref name=Tennesssean_Allyn>{{cite news |title=Cracker Barrel says 'goodbye, glass ceiling' |first=Bobby |last=Allyn |url=http://www.ongo.com/v/1514616/-1/300537E3BA887691/cracker-barrel-says-goodbye-glass-ceiling |newspaper=[[The Tennessean]] |date=August 2, 2011 |accessdate=February 2, 2012}}</ref>

Cracker Barrel achieved the lowest score (15 out of 100) of all rated food and beverage companies in the [[Human Rights Campaign]]'s 2008 [[Corporate Equality Index]], a measure of gay and lesbian workplace equality.<ref>{{cite web|url=http://www.hrc.org/files/assets/resources/CorporateEqualityIndex_2008.pdf |title=2008 Corporate Equality Index |publisher=[[Human Rights Campaign]] |date=2007 |accessdate=January 12, 2012}}</ref> Their score for 2011 had improved to a 55. The 2011 survey also noted that the firm had established a non-discrimination policy and had introduced diversity training that included training related to sexual orientation.<ref name=HRC>{{cite web |url=http://issuu.com/humanrightscampaign/docs/hrc-cei-2011-final |title=Corporate Equality Index 2011 |date=October 4, 2010 |work=[[Issuu]] |publisher=[[Human Rights Campaign]] |accessdate=August 5, 2011}}</ref>


==Controversies==
==Controversies==

Revision as of 14:48, 1 May 2012

Cracker Barrel Old Country Store, Inc.
Company typePublic
NasdaqCBRL
IndustryRestaurants
FoundedSeptember 19, 1969 (1969-09-19)
FounderDan W. Evins
Headquarters,
Number of locations
>600[1]
Area served
United States
Key people
Michael A. Woodhouse (Director & Executive Chairman)
Sandra B. Cochran (President & CEO)[2]
RevenueIncrease US$ $2.434 Billion (2011)[3]
Increase US $167.18 Million (2011)[3]
Increase US $85.21 Million (2011)[3]
Total assetsIncrease US $245.92 Million (2011)[4]
Total equityIncrease US $268.03 Million (2011)[4]
Number of employees
65,000+
Websitewww.crackerbarrel.com

Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme. The company was founded by Dan Evins in 1969; its first store was in Lebanon, Tennessee, which remains the company headquarters. The chain's stores were traditionally positioned near highway exits in the Southeastern and Midwestern US, but it expanded across the country during the 1990s and 2000s. As of November 22, 2011,[5] the chain operates 608 stores in 42 states.

A casual dining family restaurant, Cracker Barrel's menu is based on traditional Southern cuisine, with appearance and decor designed to resemble an old-fashioned general store. Each restaurant features a front porch lined with wooden rocking chairs, a stone fireplace, and artifacts from the local area. The chain has won numerous industry awards for its distinctive outdoor advertising along US interstates. The chain is known its partnerships with country music artists, and has received attention for its charitable activities, such as its assistance of victims of Hurricane Katrina and injured war veterans.

During the 1990s, the company was the subject of controversy for its company stance against gay and lesbian employees and for discriminatory practices against African American and female employees. Following an agreement with the US Department of Justice and the implementation of non-discrimination policies, the company has focused on improving minority representation and civic involvement, particularly in the black community. Company shareholders decided to add sexual orientation to the company's non-discrimination policy in 2002.

History

First location and early growth

Cracker Barrel was founded in 1969 by Dan Evins, a sales representative for Shell Oil, who developed the restaurant and gift store concept initially as a plan to improve gasoline sales.[6] Designed to resemble the traditional country store that he remembered from his childhood, with a name chosen to give it a Southern country theme,[7] Cracker Barrel was intended to attract the interest of highway travelers.[6] The first restaurant was built close to Interstate 40, in Lebanon, Tennessee.[8] It opened in September 1969,[9] serving Southern cuisine including biscuits, grits, country ham and turnip greens at affordable prices.[8]

Evins incorporated Cracker Barrel in February 1970,[6] and more locations soon followed. In the early 1970s, the firm leased land on gasoline station sites near interstate highways to build restaurants.[7] These early locations all featured gas pumps on-site; during gasoline shortages in the mid to late 1970s, the firm began to build restaurants without pumps.[6] Into the early 1980s, the company reduced the number of gas stations on-site, eventually phasing them out altogether as the company focused on its restaurant and gift sales revenues.[9] Cracker Barrel became a publicly traded company in 1981 in order to raise funds for further expansion.[6][8] It floated over half a million shares, raising $4.6 million.[7] Following the initial public offering, Cracker Barrel grew at a rate of around 20% per year;[10] by 1987, the company had become a chain of over 50 units in eight states, with annual net sales of almost $81 million.[6]

New markets and refocus

A typical Cracker Barrel in Morrisville, North Carolina

The company grew consistently through the 1980s and 1990s, attaining a $1 billion market value by 1992.[8][11][12] As of 1993, the chain's revenue was nearly twice that of any other family restaurant.[7]

In 1994, the chain tested a carry-out only store, Cracker Barrel Old Country Store Corner Market, in suburban residential neighborhoods.[12] In addition, it expanded into new markets through the establishment of more traditional Cracker Barrel locations, the majority of them outside the South, and tested alterations to its menus to adapt to new regions.[13] The chain added regional dishes to its menus, including eggs and salsa in Texas and Reuben sandwiches in New York, but continued to offer its original menu items in all restaurants.[11]

By September 1997, Cracker Barrel had 314 restaurants, and aimed to increase the number of stores by approximately 50 per year in the following five years.[13] The firm closed its Corner Market operations in 1997, and refocused on its restaurant and gift store locations. Its president at the time, Ron Magruder, stated that the chain was concentrating on strengthening its core theme, offering traditional foods and retail in a country store setting, with good service and country music.[10] In 1998, the chain opened its first restaurant and gift store not located near to a highway, in Dothan, Alabama.[14] In the 2000s. in the wake of incidents including charges of racial discrimination and controversy over its policy of firing gay employees, the firm launched a series of promotional activities including a nationwide book drive and a sweepstakes with trips to the Country Music Association Awards and rocking chairs among the prizes.[15]

Innovation and later growth

The number of combined restaurants and stores owned by Cracker Barrel approximately doubled between 1997 and 2000, to over 420 locations. In 2000 and 2001, the company addressed staffing and infrastructure issues related to this rapid growth by implementing a more rigorous recruitment strategy and introducing new technology, including an order-placement system.[16] From the late 1990s to the mid-2000s, the company focused on opening new locations in residential areas, in order to attract local residents and workers as customers.[14] In 2006, it updated its marketing to encourage new customers, changing the design of its highway billboard advertisements to include images of menu items. Previously the signs had featured only the company's logo.[17] By 2011, Cracker Barrel had opened over 600 restaurants in 42 states.[18][19][20] It was announced on January 17, 2012 that company founder, Dan W. Evins, had died due to bladder cancer.[21]

Restaurants

Food and gift shop

A typical Cracker Barrel gift shop

Cracker Barrel is a Southern themed chain of restaurants and retail stores that serves traditional Southern comfort food often described as "down-home" country cooking, and sells gift items including toys and woodcrafts.[22][23] Breakfast is served all day, and there are two separate menus: one for breakfast, the other for lunch and dinner. Since the first restaurant opened, the menu has featured Southern specialties, including biscuits, fried chicken, and catfish;[6] seasonal and regional menu items were added during the 1980s and 1990s.[6][13] In 2007, Cracker Barrel announced plans to remove artificial trans fats from its menu items.[24][25]

Locations, service, and decor

For much of its early history, the chain chose to locate its restaurants along the Interstate Highway System,[6] and the majority of its restaurants remain close to interstate and other highways.[26][27][28] The locations are themed around the idea of a traditional Southern US general store. Items used to decorate each store are authentic artifacts,[8] including everyday objects from the early 1900s and after.[29] Each restaurant features a front porch lined with wooden rocking chairs, a wooden peg solitaire game on every table[30] and a stone fireplace with a deer head displayed above the mantel.[31] The peg games have been present in Cracker Barrel stores since the opening of the first store, and continue to be produced by the same family in Lebanon, Tennessee.[32]

The decor at each location typically includes artifacts related to the local history of the area;[27] Cracker Barrel maintains a warehouse in Tennessee for collecting artifacts from across the US, cataloging and storing them for future use.[33]

Reception

Cracker Barrel is known to have "extremely loyal" customers;[11][13] some customers travel across the country to visit different Cracker Barrel locations.[13] Destinations magazine has presented Cracker Barrel with awards for best chain restaurant,[34] and in 2010 and 2011 the Zagat survey named Cracker Barrel the "Best Breakfast".[35][36] Cracker Barrel was selected by the Outdoor Advertising Association of America as the 2011 OBIE Hall of Fame Award recipient for its long-standing use of outdoor advertising.[37] Cracker Barrel was named the "Best Family Dining" restaurant by a nationwide "Choice in Chains" consumer poll in Restaurants & Institutions magazine for 19 consecutive years.[31]

Corporate overview

Business model and partnerships

Dolly Parton at the Grand Ole Opry in 2005

Cracker Barrel is a chain of wholly owned locations offering sit-down dining and retail.[10] The restaurants are aimed at the family and casual dining market and also advertises itself to people traveling on the interstate highways, as the majority of its locations are close to highway exits.[12] According to industry commentators, Cracker Barrel has been consistent in its sales performance,[12] and it has been well regarded by financial analysts, particularly for its cost controls and measured growth.[38] The company has stated it aims to keep employee turnover low, in order to provide better trained staff.[38] Since the 1980s, the firm has offered a formal training program with benefits for progressing through it to all of its employees.[6][39]

Cracker Barrel sponsored the NASCAR Atlanta 500 race from 1999 to 2001[40] and the Grand Ole Opry from 2004 to 2009. The company was the first presenting sponsor of the Grand Ole Opry.[41] This sponsorship led to the company gaining connections within the Nashville music industry, following which it entered into partnership with a number of country music artists.[42] The chain has established partnerships with artists including Alison Krauss, Charlie Daniels, Josh Turner, Kenny Rogers, Dolly Parton, Alan Jackson and Alabama, to offer CD releases and merchandise.[43][42][44]

Community involvement

Cracker Barrel has supported a wide range of charities, through one-off donations, promotional events and partnerships with charitable organizations.[45] The chain has supported local charities and causes in communities where its restaurants are located, including donating over $1 million of meals to hurricane evacuees and volunteers in the Gulf Coast following Hurricane Katrina in 2005.[46] Following severe flooding in Nashville in 2010, Cracker Barrel made a donation to a charity involved in relief efforts and also established Cracker Barrel Cares Inc., a non-profit organization aimed at providing support to Cracker Barrel employees and funded by them.[47] Cracker Barrel has also formed partnerships with charities, such as its sponsorship of the Wounded Warrior Project, a non-profit organization working with injured veterans.[48]

In further attempts to rebuild its image,[49] the firm has partnered with organizations to provide community programs and scholarships, including providing a scholarship through the National Black MBA Association,[50] and job skills programs and sponsorships with 100 Black Men of America[49][51] and the Restaurant and Lodging Association.[52] The company has also provided sponsorship to other groups.[49]

Diversity

The company has recently focused on improving the company's diversity through training and providing resources to minority employees. As of 2002, 23% of Cracker Barrel's employees were minorities, including over 11% of its management and executives.[50] In the early 2000s, the company began outreach to minority employees, including testing a training plan to help employees whose first language is Spanish to learn English.[49] Cracker Barrel is on the Corporate Advisory Board for the Texas Conference of the National Association for the Advancement of Colored People (NAACP),[53] and is a corporate sponsor of the NAACP Leadership 500 Summit, where three of its officials were moderators and panelists in May 2011.[54] The company has been praised for its gender diversity, particularly on its board of directors, which includes three women out of eleven total board members.[55] Its chief executive officer, Sandra Cochran, is the second woman in Tennessee to hold that office in a publicly traded company, as of August 2011.[55]

Cracker Barrel achieved the lowest score (15 out of 100) of all rated food and beverage companies in the Human Rights Campaign's 2008 Corporate Equality Index, a measure of gay and lesbian workplace equality.[56] Their score for 2011 had improved to a 55. The 2011 survey also noted that the firm had established a non-discrimination policy and had introduced diversity training that included training related to sexual orientation.[57]

Controversies

Policy toward sexual orientation

In early 1991, an intra-company memo called for employees to be dismissed if they did not display "normal heterosexual values". According to news reports, at least 11 employees were fired under the policy on a store-by-store basis from stores in Georgia and other states.[13][7] After demonstrations by gay rights groups the company ended its policy in March 1991 and stated it would not discriminate based on sexual orientation.[58][59] Later, the company's founder, Dan Evins, said that the policy had been a mistake.[7] From 1992 onward,[60] the New York City Employees Retirement System, a major shareholder at the time, put forward proposals to add sexual orientation to the company's non-discrimination policy. In 2002 the company's shareholders voted 58% in favor of the addition.[58]

Alleged racial and sexual discrimination

In July 1999, a discrimination lawsuit was filed against Cracker Barrel by a group of former employees, claiming the company had discriminated against them on the grounds of race.[61][62] Two years later, in December 2001, the same attorneys filed a separate lawsuit representing 21 customers of the restaurant, alleging racial discrimination in its treatment of guests.[63][64][65] Regarding both accusations, Cracker Barrel officials disputed the claims and stated that the company was committed to fair treatment of its employees and customers.[62][64][66]

In 2004, an investigation by the US Justice Department found evidence that Cracker Barrel had been segregating customer seating by race; seating or serving white customers before seating or serving black customers; providing inferior service to black customers, and allowing white servers to refuse to wait on black customers.[67] The Justice Department determined that the firm had violated Title II of the Civil Rights Act of 1964. The company was required to sign a five year agreement to introduce "effective nondiscrimination policies and procedures". The terms included new equal opportunity training; the creation of a new system to log, investigate and resolve complaints of discrimination; and the publicizing of its non-discrimination policies. They were required to hire an outside auditor to ensure compliance with the terms of the settlement.[68]

In 2006, they also paid a $2 million settlement to end a suit alleging race and sexual harassment at three Illinois restaurants.[69][70] Following the suits, Cracker Barrel stores began displaying a sign in their front foyer explaining its non-discrimination policy,[67] and added the policy and details of how to make a complaint to its menu and website.[71]

References

  1. ^ "Frequently Asked Questions". crackerbarrel.com. Cracker Barrel Old Country Store. Retrieved March 31, 2012.
  2. ^ "Management". investor.crackerbarrel.com. Cracker Barrel Old Country Store. Retrieved September 16, 2011.
  3. ^ a b c "Financial Results CBRL: Income Statement". moneycentral.msn. MSN. Retrieved September 28, 2011.
  4. ^ a b "Financial Results CBRL: Balance". moneycentral.msn. MSN. Retrieved September 28, 2011.
  5. ^ "Cracker Barrel Reports Complete Results for First Quarter Fiscal 2012". Cracker Barrel Old Country Store. November 22, 2011. Retrieved February 1, 2012.
  6. ^ a b c d e f g h i j Rhein, Liz (June 10, 1987). "Along the interstate with Cracker Barrel". Restaurant Business. No. V86. p. 112. ISSN 0097-8043. Retrieved January 25, 2012(subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  7. ^ a b c d e f Carlino, Bill (September 20, 1993). "Dan W. Evins: barreling toward the top". Nation's Restaurant News. No. V27. p. 115. ISSN 0028-0518. Retrieved January 21, 2012.
  8. ^ a b c d e Gutner, Toddi (April 27, 1992). "Nostalgia sells". Forbes. p. 102. Retrieved January 25, 2012(subscription required). {{cite news}}: Check date values in: |accessdate= (help) Cite error: The named reference "Gutner" was defined multiple times with different content (see the help page).
  9. ^ a b Adler Thorp, Susan (April 28, 1986). "Summer Tourists Improve Picture for Cracker Barrel". Memphis Business Journal. p. 10. Retrieved January 25, 2012(subscription required). {{cite news}}: Check date values in: |accessdate= (help) Cite error: The named reference "Thorp" was defined multiple times with different content (see the help page).
  10. ^ a b c Strother, Susan G. (February 1, 1998). "President: Cracker Barrel is Rolling Along". Orlando Sentinel (Florida). p. H1. Retrieved January 21, 2012.
  11. ^ a b c Brooks, Steve (March 1, 1996). "A barrel full of questions". Restaurant Business. p. 48. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help) Cite error: The named reference "Brooks" was defined multiple times with different content (see the help page).
  12. ^ a b c d Moritz, Gwen (April 25, 1994). "Off the interstate and to the 'burbs". Nashville Business Journal. No. V10. p. 33. Retrieved January 25, 2012(subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  13. ^ a b c d e f Tarquinio, J. Alex (September 25, 1997). "Cracker Barrel Customizes Menus, Changes Reflect Regional Tastes". The Capital Times. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help) Cite error: The named reference "Tarquinio" was defined multiple times with different content (see the help page).
  14. ^ a b Jackovics, Ted (June 26, 2005). "Cracker Barrel opens new restaurants away from interstates". Tampa Tribune. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  15. ^ Hartmann, Stacey (May 21, 1999). "Cracker Barrel celebrates 30th with book drive, sweepstakes". The Tennessean. p. 6E. Retrieved January 25, 2012(subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  16. ^ Farkas, David (May 1, 2000). "Fixing the Fixin's". Chain Leader. p. 96. ISSN 1528-4999. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  17. ^ French, Rose (November 23, 2006). "Cracker Barrel overhauls billboards". The Houston Chronicle. p. 5. Retrieved February 3, 2012.
  18. ^ "Cracker Barrel Fiscal 2011 Fourth Quarter Conference Call on the Internet" (Press release). Cracker Barrel Old Country Store. August 30, 2011. Retrieved September 15, 2011.
  19. ^ "Cracker Barrel names McCarten as a board member". Yahoo! News. Associated Press. August 10, 2011. Retrieved January 12, 2012.
  20. ^ "Cracker Barrel Reports Fourth Quarter and Full Year Fiscal 2011 Results And Provides Guidance for Fiscal 2012". crackerbarrel.com. Cracker Barrel Old Country Store. September 13, 2011. Retrieved January 21, 2012.
  21. ^ Bobby Allyn (January 17, 2012). "Cracker Barrel founder Dan Evins dies at 76". The Tennessean. Retrieved January 19, 2012.
  22. ^ Hoover, Ken (April 25, 2005). "Cracker Barrel Served Up Piping Hot Profit". Investor's Business Daily. p. B20. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  23. ^ Papiernik, Richard L (November 27, 1995). "Down-home image can't hide Cracker Barrel's fine tuned focus". Nation's Restaurant News. p. 11. ISSN 0028-0518. Retrieved January 21, 2012.
  24. ^ "Cracker Barrel to eliminate trans fats". Ocala Star Banner. May 18, 2007. Retrieved January 24, 2012.
  25. ^ "Cracker Barrel Old Country Store to eliminate trans fats". Associated Press. May 17, 2007. Retrieved January 24, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  26. ^ Russell, Keith (July 5, 2002). "Travelers taking to highways". The Tennessean. p. 1E. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  27. ^ a b Kappes, Keith (August 16, 2011). "It's official: Cracker Barrel coming to Morehead!". The Morehead News. Retrieved August 18, 2011.
  28. ^ Wadhwani, Anita (March 13, 2011). "Cracker Barrel tries out new strategies". The Tennessean. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  29. ^ Loew, Karen (June 25, 2003). "Toys in the Attic". The Tennessean. p. 1W. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  30. ^ Hall, Jason (July 12, 1999). "Cracker Barrel: country-fried success since 1999". Sarasota Herald-Tribune. p. 10. Retrieved October 31, 2011.
  31. ^ a b "Cracker Barrel turns 40". The Tennessean. August 31, 2009. Retrieved February 4, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  32. ^ "Local". crackerbarrel.com. Cracker Barrel Old Country Store. Retrieved August 21, 2011.
  33. ^ Richards, Gregory (January 27, 2003). "Cracker Barrel Chain Makes an Art out of Decoration". Florida Times-Union. Retrieved January 21, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  34. ^ Rutledge, K Dawn (August 27, 2003). "Restaurant company continues to strengthen its business through Outreach". Westside Gazette. p. 1B. Retrieved February 3, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  35. ^ Hieb, Dan (August 18, 2010). "Zagat gives thumbs up to Cracker Barrel". Nashville Business Journal. Retrieved August 18, 2011.
  36. ^ Polis, Carey (September 6, 2011). "Five Guys, Subway Top In-N-Out, Taco Bell In Zagat's Fast Food Survey". The Huffington Post. Retrieved October 31, 2011.
  37. ^ "Cracker Barrel Secures OBIE Hall of Fame Award". Manufacturing Close-Up. March 1, 2011. Retrieved February 3, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  38. ^ a b McCain, Randy (May 3, 2009). "Core values are at heart of Cracker Barrel's rise". The Tennessean. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  39. ^ Carlson, Kathy (October 27, 2003). "At Cracker Barrel, training is a specialty". The Tennessean. p. 1E. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  40. ^ Russell, Keith (August 18, 2001). "Atlanta Motor Speedway". The Tennessean. p. 1A. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  41. ^ Naujeck, Jeanne Anne (October 2, 2004). "'Opry' adds Cracker Barrel to name". The Tennessean. p. 1E. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  42. ^ a b "Cracker Barrel banks on CD deals". The Tennessean. November 11, 2007. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  43. ^ "Daniels follows Krauss to Cracker Barrel". Billboard. July 12, 2005. Retrieved January 21, 2012.
  44. ^ "Cracker Barrel offers bacon, eggs and CDs". The Bismarck Tribune. December 24, 2010. p. 1C. Retrieved November 3, 2011.
  45. ^ "Cracker Barrel Donates to Civil Rights Fund". The Tennessee Tribune. November 1, 2007. p. 5. ISSN 1067-5280. Retrieved January 25, 2012 (subscription required). {{cite news}}: Check date values in: |accessdate= (help)
  46. ^ "Cracker Barrel donates $1 million worth of food to Gulf". Nation's Restaurant News. October 17, 2005. p. 22. ISSN 0028-0518. Retrieved February 2, 2012.
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