Telephone numbers in Serbia
Location of Serbia
|Typical format||0XX XXXX XXX|
|Country calling code||+381|
|International call prefix||00|
Regulation of the telephone numbers in Serbia is under the responsibility of the Regulatory Agency of Electronic Communication and Mail Services (RATEL), independent from the government. The country calling code of Serbia is +381. The country has an open telephone numbering plan, with most numbers consisting of a 2- or 3-digit calling code and a 6-7 digits of customer number.
The telephone numbers in Kosovo are not under the purview of RATEL. Kosovo declared independence from Serbia in 2008, but retained the +381 calling code for fixed telephony, as it has not been granted an ITU membership. Following the Brussels Agreement, in September 2013, Serbia dropped its opposition to a separate international dialing code for Kosovo, leading to the allocation of the code +383.
The country calling code of Serbia is +381. Serbia and Montenegro received the code of +381 following the breakup of the Socialist Federal Republic of Yugoslavia in 1992 (which had +38 as country code). Montenegro switched to +382 after its independence in 2006, so +381 is now used only by Serbia.
An example for calling telephones in Belgrade, Serbia is as follows:
xxx xxxx (from within Belgrade) 0 11 xxx xxxx (from within Serbia) +381 11 xxx xxxx (from outside Serbia)
The international call prefix depends on the country being called from: for example, 00 for most European countries and 011 from North America. For domestic calls (within the country), 0 must be dialed before the area code.
For calls from Serbia, the prefix for international calls was 99, but was changed to 00 since 1 April 2008, in order to match the majority of Europe (e.g. for an United States number 00 1 ... should be dialed).
Calling code areas in Serbia have been largely unchanged since the time of Socialist Federal Republic of Yugoslavia. As Socialist Republic of Serbia had been assigned codes starting with 1, 2 and 3, they were simply carried over by Serbia after the breakup.
|Network Group||Code||Municipalities covered by code|
|Kikinda||230||Kikinda, Čoka, Novi Kneževac|
|Novi Sad||21||City of Novi Sad, Bač, Bačka Palanka, Bački Petrovac, Bečej, Beočin, Temerin, Titel, Srbobran, Sremski Karlovci, Vrbas, Žabalj|
|Pančevo||13||Pančevo, Alibunar, Bela Crkva, Kovačica, Kovin, Opovo, Plandište, Vršac|
|Sombor||25||Sombor, Apatin, Kula, Odžaci|
|Sremska Mitrovica||22||Sremska Mitrovica, Inđija, Irig, Pećinci, Ruma, Stara Pazova, Šid|
|Subotica||24||Subotica, Ada, Bačka Topola, Kanjiža, Mali Iđoš, Senta|
|Zrenjanin||23||Zrenjanin, Novi Bečej, Sečanj, Srpska Crnja, Žitište|
|Network Group||Code||Municipalities covered by code|
|Uroševac||290||Uroševac, Kačanik, Štrpce|
|Gnjilane||280||Gnjilane, Kosovska Kamenica, Vitina|
|Kosovska Mitrovica||28||Kosovska Mitrovica, Leposavić, Skenderaj, Vučitrn|
|Peć||39||Peć, Istok, Klina|
|Priština||38||Priština, Gračanica, Kosovo Polje, Lipljan|
|Prizren||29||Prizren, Dragaš, Orahovac, Suva Reka|
Until 2013, Telekom Srbija had a monopoly on fixed telephony services. When the new regulation came in force, competition became allowed in this field as well, and other operators entered the market, using alternative communication infrastructure:
- Orion Telekom – over CDMA
- SBB – over coaxial cable (cable TV infrastructure)
- Telenor Serbia – offering services only to business costumers
There are three active mobile operators in Serbia (without Kosovo):
The calling codes are assigned to the operators using the following scheme:
|60, 61, 68[a]||Vip Mobile|
|62, 63, 69||Telenor Serbia|
|64, 65, 66||mt:s (Telekom Srbija)|
Calling codes in the table are assigned to new customers by the respective provider. However, since 2011 customers can change the operator and retain the old calling code (along with the rest of the phone number). Thus, calling codes do not necessary reflect the operator. It is not possible, however, to transfer a mobile number to a land-based operator and vice versa.
|44, 45||Vala||+377 country calling code is used (Monaco).|
|43, 49||IPKO||+386 country calling code is used (Slovenia).|
The following special telephone numbers are valid across the country:
- 11811 - Subscribers numbers
- 19011 - International calls
- 19191 - BIA (Security Information Agency)
- 192 - Police
- 193 - Fire brigade
- 194 - Ambulance
- 195 - Exact time
- 1961 - Telegram service
- 1976 - Military ambulance
- 19771 - Landline technical support
- 19811 - Wake-up service
- 19812 - Various information centre
- 19813 - Landline phone company info center
- 19822 - Meteorological data (option 1), National lottery (option 2), Liturgical calendar (option 3)
- 1985 - Emergency (major accidents)
- 19860 - Military police
- 1987 - Road assistance (AMSS – Automobile and Motorcycle Association of Serbia)
Since 21 May 2012, 2-digit emergency numbers are replaced by 3-digit ones, by adding the prefix 1 (i.e. 192, 193 and 194 instead of previously used 92, 93 and 94). This also applied to 976 (becoming 1976), 985 (becoming 1985), 987 (becoming 1987) and 9860 (becoming 19860). 112 redirects to 192 on mobile phones.
- The 68 code assigned to Vip is currently unused.
- Novi pun naziv RATEL-a [New full title of RATEL] (in Serbian), RATEL, 01.07.2014.
- Seeking EU talks, Serbia cedes ground on Kosovo phone code, Reuters, 9 September, 2013.
- "Numbering plan for telecommunication networks". RATEL. 2006-06-16.
- "New international prefix "00"". Telekom Serbia. 2008-03-28.
- B92 - Novi brojevi za hitne intervencije, 30 January 2012