108 (emergency telephone number)

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108 is a free telephone number for emergency services in India, currently operational in 17 States ( Telangana, Andhra Pradesh, Assam, Chattisgarh, Goa, Gujarat, Himachal Pradesh, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Meghalaya, Odisha, Rajasthan, Tamil Nadu, Uttarakhand and Uttar Pradesh) and two Union Territories (Dadra & Nagar Haveli and Daman & Diu.) The 108 Emergency Response Service is a free emergency service providing integrated medical, police and fire emergency services. The service is a public-private partnership between state governments and private EMS providers. 108 was introduced by Y. S. Rajasekhara Reddy chief minister of Andhra Pradesh, Telangana for the first time in India. 108 is also functional in Punjab Odisha, Maharashtra, Bihar Kerala. Till november 2014 this service handled 5.4 lakh emergency cases in India.

The 108 ambulance of Tamil Nadu

The process[edit]

When an emergency is reported through 108, the call taker gathers the needed basic information and dispatches appropriate services. Basic information obtained includes:

  • Where the call is placed from (district/taluka/city/town/exact location/landmark)
  • The type of emergency
  • Number of people injured and the condition of the injured
  • The caller's name and contact number – for location guidance if required

Emergency help dispatched through this process is expected to reach the site of the emergency in an average of 18 minutes. Pre-hospital care will be given to patients being transported to the nearest hospital.

GVK EMRI operates Dial 108 in Emergency in public private partnership with state governments. The service is normally free to patients . GVK EMRI operates over 800 ambulances in Andhra Pradesh from where its operations began in Hyderabad.

Ambulances Distribution in Various States

TelanganaItalic text-108Italic text Andhra Pradesh - 108 Gujarat - 671 Uttarakhand - 245 Goa - 33 Tamil Nadu - 638 Karnataka - 517 Assam - 899 Meghalaya - 47 Madhya Pradesh - 604 Himachal Pradesh - 174 Chhattisgarh - 540 Uttar Pradesh - 1194 Rajasthan - 592 Kerala - 43 Dadra & Nagar Haveli and Diu & Daman - 13 Included Boat Ambulances


External links[edit]