108 (emergency telephone number)
108 is a free telephone number for emergency services to call in the Indian states of Bihar, Andhra Pradesh, Punjab, Gujarat, Uttarakhand, Goa, Rajasthan, Tamil Nadu, Chhattisgarh, Karnataka, Kerala, Odisha, Assam, Meghalaya, Himachal Pradesh, Madhya Pradesh and Uttar Pradesh when an emergency arises. The 108 Emergency Response Services is a free 24/7 emergency service for providing integrated medical, police and fire emergency services. The service is provided in Public Private Partnership between State Government and Private EMS providers.
When an emergency is reported through 1-0-8, the call taker gathers the needed basic information and dispatches appropriate services. Basic information obtained includes:
- Where the call is placed from (District/Taluka/City/Town/exact location/landmark)
- The type of emergency
- Number of people injured and the condition of the injured
- The caller’s name and contact number – for location guidance if required
Emergency help dispatched through this process is expected to reach the site of the emergency in an average of 18 minutes. Pre-hospital care will be given to patients being transported to the nearest hospital.
The 108 Emergency Response Service should be called:
- To save a life
- To report a crime in progress
- To report a fire
- Anytime an emergency response is required for medical, law enforcement and fire.
And this service launched in Odisha on 6th March 2013.
Implementation in Gujarat
The program is run by a Public Private Partnership between the Government of Gujarat and GVK EMRI (Emergency Management and Research Institute). The "108" program was launched on 29th August 2007. Headquartered at its Emergency Management Centre in Kathwada, Ahmedabad, a team of 2600 people and a fleet of 506 Ambulances respond to more than 70,000 Emergencies in a month.
- Ninety nine percent of the calls received on 108 are attended within three seconds which is at par with global standards
- GVK EMRI has attended to more than 26 lakh emergencies till date and saved 1, 28,479 lives
- 20,265 deliveries have been assisted by EMTs of 108 ambulances on or at the scene.
- "Uttar Pradesh". Retrieved October 31, 2012.
- "The Miracle called 1-0-8". Retrieved 3 June 2013.
- "The Miracle Called 108". Retrieved 3 June 2013.