Affective events theory
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Affective Events Theory (AET) is a model developed by organizational psychologists Howard M. Weiss (Purdue University) and Russell Cropanzano (University of Arizona) to identify how emotions and moods influence job performance and job satisfaction. The model increases understanding of links between employees and their emotional reaction to things that happen to them at work.
The theory states that negative emotional episodes at work can produce shocks that then produce lasting affective reactions. Recipients often refer to these specific events in exit interviews when voluntarily leaving their current employer. Minor events with subtle emotional effects should not be ignored either because they can have a cumulative impact on job satisfaction when they occur frequently[1].
Work events modeled include hassles, tasks, autonomy, job demands, emotional labor and uplifting actions. These work events affect employees positively or negatively. Employee mood predisposes the intensity of their reaction. This emotional response intensity therefore affects job performance and satisfaction. Furthermore, other employment variables like effort, leaving, deviance, commitment, and citizenship, are affected.
AET is described in more detail in multiple references.[2][3][4]
[edit] References
- ^ Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work, by Weiss, Howard M.; Cropanzano, Russell Staw, Barry M. (Ed); Cummings, L. L. (Ed), (1996). Research in organizational behavior: An annual series of analytical essays and critical reviews, Vol. 18, pp. 1-74
- ^ Handbook of Psychology, by Donald K. Freedheim et al., pp 268-269, John Wiley and Sons, 2003, ISBN 0-471-39263-4
- ^ Understanding Cross-Cultural Negotiation: A Model Integrating Affective Events Theory and Communication Accommodation Theory by Mona White et al., in Emotions in Organizational Behavior, Routledge, 2006, ISBN 0-8058-6178-5
- ^ Affective Events-Emotions Matrix: A Classification of Work Events and Associated Emotions, by John Baush and Cynthia D. Fisher, in Emotions in the Workplace: Research, Theory, and Practice, by Neal M. Ashkanasy et al., Quorum/Greenwood, 2000, ISBN 1-56720-364-7
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