All Nippon Airways
|Founded||27 December 1952|
|Frequent-flyer program||ANA Mileage Club|
|Airport lounge||ANA Lounge|
|Alliance||Star Alliance (1999)|
|Company slogan||Japan's Best to the World|
|Headquarters||Shiodome City Center
Minato, Tokyo, Japan
|Key people||Yoji Ohashi (Chairman)
Shinichiro Ito (CEO)
|Revenue||¥1.411 trillion (2011)|
|Operating income||¥97.02 billion (2011)|
|Net income||¥28.17 billion (2011)|
|Total assets||¥2.002 trillion (2011)|
|Total equity||¥554.85 billion (2011)|
All Nippon Airways Co., Ltd. (全日本空輸株式会社 Zen Nippon Kūyu Kabushiki-gaisha , TYO: 9202, LSE: ANA), also known as Zennikkū (全日空) or ANA, is Japan's largest airline. It is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan. It operates services to 49 destinations in Japan and 32 international routes and employed over 14,000 employees as of May 2009. In May 2010, ANA's total passenger traffic is up year-on-year by 7.8%, and its international services grow by 22% to 2.07 million passengers in the first five months of 2010. ANA's main international hubs are at Narita International Airport outside Tokyo and Kansai International Airport outside Osaka. Its main domestic hubs are at Tokyo International Airport (Haneda), Osaka International Airport Itami, Chūbu Centrair International Airport (near Nagoya), and New Chitose Airport (near Sapporo).
In addition to its mainline operations, ANA controls several subsidiary passenger carriers, including its regional airline, ANA Wings and charter carrier, Air Japan. Additional smaller carriers include Air Do, a low-cost carrier operating scheduled service between Tokyo and cities in Hokkaido, AirAsia Japan, a low-cost carrier joint venture between Malaysia's AirAsia and ANA, and Allex Cargo (ANA Cargo), the freighter division operated by Air Japan. ANA is also the largest shareholder in Peach, a low-cost carrier joint venture with First Eastern Investment Group. All Nippon Airways is currently an official sponsor of Japan Football Association. On 29 March 2013, ANA was announced as a 5-Star Airline by Skytrax.
ANA's earliest ancestor was Nippon Helicopter and Aeroplane (日本ヘリコプター輸送 Nippon Herikoputā Yusō ), an airline company founded on 27 December 1952. Nippon Helicopter was the source of what would later be ANA's IATA airline code, NH.
NH began helicopter services in February 1953. On 15 December 1953, it operated its first cargo flight between Osaka and Tokyo using a de Havilland Dove, JA5008. This was the first scheduled flight flown by a Japanese pilot in postwar Japan. Passenger service on the same route began on 1 February 1954, and was upgraded to a de Havilland Heron in March. In 1955, the Douglas DC-3 plane began flying for NH as well, by which time the airline's route network extended from northern Kyūshū to Sapporo.
ANA's other ancestor was Far East Airlines (極東航空 Kyokutō Kōkū ). Although it was founded on 26 December 1952, one day before NH, it did not begin operations until 20 January 1954, when it began night cargo runs between Osaka and Tokyo, also using a de Havilland Dove. It adopted the DC-3 in early 1957, by which point its route network extended through southern Japan from Tokyo to Kagoshima.
FEA merged with NH in March 1958. The combined companies had a total market capitalization of 600 million yen, and was Japan's largest private airline. The merged airline, called All Nippon Airways, received a new Japanese name (全日本空輸 Zen Nippon Kūyu; Japan Air Transport). The company logo of the larger NH was selected as the logo of the new combined airline, and the new carrier operated a route network combined from its two predecessors.
Domestic era 
ANA grew through the 1960s, adding the Vickers Viscount to the fleet in 1960 and the Fokker F27 in 1961. October 1961 marked ANA's debut on the Tokyo Stock Exchange as well as the Osaka Securities Exchange. 1963 saw another merger, with Fujita Airlines, raising the company's capital to 4.65 billion yen. In 1965 ANA introduced jets with Boeing 727s on the Tokyo-Sapporo route. It also introduced Japan's first homegrown turboprop airliner, the YS-11 in 1965, replacing Convair 440s on local routes. In 1969, ANA introduced Boeing 737 service.
As ANA grew it started to contract travel companies across Japan to handle ground services in each region. Many of these companies received shares in ANA as part of their deals. Some of these relationships continue today in different forms: for instance, Nagoya Railroad, which handled ANA's operations in the Chūbu region along with other partnerships, maintains a permanent seat on ANA's board of directors. By 1974, ANA had Japan's largest domestic airline network.
While ANA's domestic operations grew, the Ministry of Transportation had granted government-owned Japan Airlines (JAL) a monopoly on international scheduled flights that lasted until 1986. ANA was allowed to operate international charter flights: its first was a 727 charter from Tokyo to Hong Kong on February 21, 1971.
ANA bought its first widebody aircraft, six Lockheed L-1011s, in November 1971, following a lengthy sales effort by Lockheed which had involved negotiations between US president Richard Nixon, Japanese premier Kakuei Tanaka and UK premier Edward Heath (lobbying in favor of engine maker Rolls-Royce). Tanaka also pressed Japanese regulators to permit ANA to operate on Asia routes as part of the package. The aircraft entered service on the Tokyo-Okinawa route in 1974. The carrier had ordered McDonnell Douglas DC-10s but cancelled the order at the last minute and switched to Lockheed. It was later revealed that Lockheed had indirectly bribed Prime Minister Kakuei Tanaka to force this switch: the scandal led to the arrest of Tanaka and several managers from ANA and Lockheed sales agent Marubeni for corruption.
Boeing 747-200s were introduced on the Tokyo-Sapporo and Tokyo-Fukuoka routes in 1976 and Boeing 767s in 1983 on Shikoku routes. The carrier's first 747s were the short-range SR variant, designed for Japanese domestic routes.
International era 
In 1986, ANA began to expand beyond Japan's key domestic carrier to become a competitive international carrier as well. On 3 March 1986, ANA started scheduled international flights with a passenger service from Tokyo to Guam. Flights to Los Angeles and Washington, D.C. followed by year's end, and ANA also entered a service agreement with American Airlines to feed the US carrier's new flights to Narita.
ANA expanded its international services gradually: to Beijing, Dalian, Hong Kong and Sydney in 1987; to Seoul in 1988; to London and Saipan in 1989; to Paris in 1990 and to New York in 1991. Airbus equipment such as the A320 and A321 was added to the fleet in the early 1990s, as was the Boeing 747-481 jet. ANA joined the Star Alliance in October 1999.
2004 saw ANA's profits exceed JAL's for the first time. That year, facing a surplus of slots due to the construction of new airports and the ongoing expansion of Tokyo International Airport, ANA announced a fleet renewal plan that would replace some of its large aircraft with a greater number of smaller aircraft.
Also in 2004, ANA set up low-cost subsidiary Air Next to operate flights from Fukuoka Airport starting in 2005, and became the majority shareholder in Nakanihon Airline Service (NAL) headquartered in Nagoya Airport. In 2005, ANA renamed NAL to Air Central, and relocated its headquarters to Chūbu Centrair International Airport. On July 12, 2005, ANA reached a deal with NYK to sell its 27.6% share in Nippon Cargo Airlines, a joint venture formed between the two companies in 1987. The sale allowed ANA to focus on developing its own cargo division. In 2006, ANA, Japan Post, Nippon Express, and Mitsui O.S.K. Lines founded ANA & JP Express (AJV), which would operate freighters. ANA is the top shareholder of AJV. It absorbed Air Japan's freighter operations.
Air Transport World named ANA its 2007 "Airline of the Year." In 2006, the airline was recognized by FlightOnTime.info as the most punctual scheduled airline between London and Tokyo for the last four consecutive years, based on official British statistics. Japan Airlines took over the title in 2007. In 2009, ANA announced plans to test an idea as part of the airline's "e-flight" campaign, encouraging passengers on select flights to visit the airport restroom before they board. On November 10 of the same year, ANA also announced "Inspiration of Japan", ANA's newest international flight concept, with redesigned cabins initially launched on its 777-300ER aircraft.
July 2011, All Nippon Airways and AirAsia have agreed to form a low-cost carrier AirAsia Japan based in Tokyo's Narita International Airport. ANA will hold 51 percent shares and AirAsia will hold 33 percent voting shares and 16 percent non-voting shares through its wholly owned subsidiary, AA International.
Corporate affairs and identity 
In the late 1960s ANA had its headquarters in the Hikokan Building in Shinbashi, Minato. From the 1970s through the late 1990s All Nippon Airways was headquartered in the Kasumigaseki Building in Chiyoda, Tokyo. Before moving into its current headquarters, ANA had its headquarters on the grounds of Tokyo International Airport in Ōta, Tokyo. In 2002 ANA announced that it was taking up to 10 floors in the then under-construction Shiodome City Center. ANA announced that it was also moving some subsidiaries to the Shiodome City Center. Shiodome City Center, which became ANA's headquarters, opened in 2003.
ANA Group is a group of companies which are wholly or primarily owned by ANA. It comprises the following:
- Air Japan
- ANA Wings
- Allex Cargo (A cargo airline, in the process of merging with Air Japan)
- Air Do (Major shareholder)
- Peach (Majority shareholder)
- AirAsia Japan
- IFTA (Flight Training Academy training pilots for ANA Group airlines and other worldwide airlines by contract)
- Air Hokkaido (80% shareholding, ceased operation on March 31, 2006)
- Air Nippon (merged into ANA Wings on October 1, 2010)
- Air Nippon Network (merged into ANA Wings on October 1, 2010)
- Air Next (merged into ANA Wings on October 1, 2010)
- Air Central (merged into ANA Wings on October 1, 2010)
Other services 
ANA Cargo 
ANA Cargo is the brand of ANA Group's freight service. As of June 2007, domestically it offers 937 daily flights on 135 routes. Internationally it offers 704 weekly flights to 28 destinations via ANA and Allex Cargo. In the fiscal year ended on 31 March 2007 it earned 30,574 million yens (Mys) from freight and 8,936 Mys from airmail domestically as well as 62,195 Mys from freight and 3,438 Mys from airmail internationally.
ANA/UPS alliance 
Nippon Cargo Airlines 
ANA was a founding in 1978 and one of the two co-leading (27.5% each) shareholders of Nippon Cargo Airlines, with shipping company Nippon Yusen. But in 2005 ANA sold its all stake to the co-leading partner. The technical partnership is continuing.
ANA has an extensive domestic route network that covers the entirety of Japan, from Hokkaido in the north to Okinawa in the south. ANA's international route network extends through China, Korea, and Southeast Asia, United States and Western Europe. Its key international hub is Narita International Airport, where it shares the South Wing of Terminal 1 with its Star Alliance partners.
|Boeing 737-800||20||7||—||—||—||176||176||Delivery 2012-2014|
|Boeing 747-400D||5||0||—||—||23||542||565||Exit from service by 2015|
|Boeing 767-300||26||0||—||—||10||260||270||Older Aircraft will be phased out or be replaced by Boeing 787.|
|Boeing 767-300ER||25||0||—||—||10||260||270||Older aircraft will be phased out or be replaced by Boeing 787.|
|Boeing 777-200||16||0||—||—||21||384||405||To be replaced by Boeing 787-9.|
|Boeing 777-200ER||10||2||—||—||21||384||405||Delivery in 2013|
|Boeing 787-8||18 ||18 ||—||12||—||323||335||Currently in the process of testing before reentry into service
Resume to service in 1 June 2013
|Boeing 787-9||0||30||TBA||Entry into service 2014|
|Mitsubishi MRJ90||0||15||TBA||Entry into service 2015|
The combined fleet of 180 passenger aircraft has an average age of 11 years. In addition to passenger aircraft ANA has 9 Boeing 767-300F used solely for cargo flights under ANA Cargo brand.
Fleet history 
Originally, there was more than one YS-11 in the All Nippon Airways fleet, although most of the YS-11's were used under the name of ANK, or Air Nippon, a subsidiary of All Nippon Airways. The final YS-11 in operation was retired in 2006. A number of YS-11's are in museums, or otherwise scrapped or taken apart. After a final retirement process through September 2006, all YS-11's were downed, obligated to retire, unless privately owned and were privately renovated. The YS-11 was a big part of All Nippon Airways back in the 1970s to the early 1990s, when it was used as a domestic carrier throughout the Japanese industry of flight.
ANA flew their last flight of their Airbus A321 on February 29, 2008, which was flight 864 from Hakodate to Tokyo Haneda, arriving at Haneda at 20:25 (8:25 p.m.). This marked the end of almost 10 years of operation of the Airbus A321, in which ANA was the first and the only customer in the country of Japan to operate this kind of aircraft. ANA flew its first passenger flight on the Boeing 787 Dreamliner on October 26, 2011, which operated as flight 7871 charter flight from Tokyo Narita to Hong Kong.
- Airbus A321-100
- Boeing 727-100
- Boeing 727-200
- Boeing 737-500
- Boeing 747SR
- Boeing 747-200B
- Boeing 747-400
- Boeing 767-200
- Convair 440
- De Havilland DH 114 Heron
- Vickers Viscount
- Fokker 27
- Lockheed L-1011 Tri-Star
Fleet plans 
ANA is the launch customer for the new Boeing widebody, the Boeing 787 Dreamliner, ordering 50 examples with an option for 50 more during April 2004. Deliveries began in late 2011 when ANA received its first Dreamliner on 21 September 2011, the first ever Dreamliner to be delivered in the world. ANA split the order between 30 of the short-range 787-3 and 20 of the long haul 787-8, and during October 2004 announced it had selected Rolls-Royce to supply the engines. However, ANA later converted their -3 orders to the -8 variant. The aircraft will allow new routes to be opened to mid-sized cities not previously served, such as Barcelona, Boston, Brussels, Buenos Aires, Charlotte, Düsseldorf, Denver, Madrid, Miami and Montreal. It plans to receive 20 787s by March 2013, and plans to receive all 55 aircraft by March 2018.
On 17 February 2005, ANA signed a contract for an additional four Boeing 777-300ER aircraft, bringing the order total for that model to ten, the first of which was delivered in October 2004. Seven 777-300s (all of which were delivered), sixteen 777-200s (all delivered), and seven 777-200ERs (all delivered) by 2009. ANA announced on March 6, 2007 that it had ordered 4 Boeing 777-300ER aircraft as part of its continued fleet expansion.
ANA announced on 31 January 2006 that it would be converting two of its previously ordered 737-700s to 737-700ERs, thus becoming the launch customer of this longest-range version of the 737. ANA was also the launch customer of Japan's newest jet since the NAMC YS-11, the Mitsubishi Regional Jet. The airline ordered 15 MRJ90 aircraft with an option for an additional 10 on March 27, 2008.
The airline has contracted for three A320s and also leased two others as a temporary measure until their 737-700 deliveries are complete. Thereafter, A320s will be withdrawn for domestic service but will remain in the fleet. ANA reportedly considered purchasing 5 Airbus A380's according to Nikkei Business Daily. As surging fuel prices pressured airlines, ANA's fuel-saving options included possibly using the A380, which can carry more passengers on fewer flights; delays in the delivery of Boeing 787 also led ANA to consider purchasing A380s. However, this plan has been postponed amid low passenger demand.
On 21 December 2009, ANA announced plans to buy 10 new wide-body aircraft from Boeing. The order consists of 5 Boeing 767 aircraft, and 5 Boeing 777 aircraft. The 767s are to be used as stop gap until the completion of ANA's order for 787s, while 777s will be used to replace the airline's fleet of Boeing 747-400 aircraft, which are due to be sold in 2010 to an as yet unnamed buyer.
Special liveries 
- Three Pokémon-themed Jets: two Boeing 747-481Ds (JA8956, JA8957), one Boeing 777-381 (JA754A)
- Five Star Alliance jets: two Boeing 777-281s (JA711A, JA712A), one Boeing 777-381/ER (JA731A), one Boeing 767-381/ER (JA614A) and one Boeing 737-881 (JA51AN).
- One Panda-themed Boeing 767-381/ER celebrating the 20th anniversary of service between Japan and China (JA606A)
- Two "Gold Jet" Boeing 737-781s (JA01AN, JA02AN)
- Two "Business Jet" Boeing 737-781/ERs (JA10AN, JA13AN)
- Three De Havilland Canada DHC-8-314Q Dash 8s in "Himawari" (JA802K)", "Suzuran" (JA803K) and "Hamanasu" (JA805K) livery.
- One Gundam-themed Boeing 777-300 (JA755A) celebrating the 30th anniversary of the Gundam model kit line.
- One "Mohican-themed" retro-jet Boeing 767-381ER (JA602A) celebrate for ANA 60th Anniversary in 2012
- One Woody Woodpecker themed Boeing 767-381ER to promote Universal Studios Japan 
New cabin 
Introduced in 2009, the "Inspiration of Japan" cabin features included fully-lie-flat-bed business class seats (the first for a Japanese airline), nearly enclosed first class suite seats, fixed shell back seats in both of its economy classes (42-inch pitch in premium economy, which is shared for the largest pitch in its class along with its fellow Star Alliance member Thai Airways International on its Airbus A340-500s; 34-inch pitch in economy, above average than most airlines), a new AVOD in-flight entertainment system (based on Panasonic Avionics Corporation's eX2 technology with iPod connectivity, in-seat shopping and meal ordering as well as premium cabin touchscreen consoles) as well as improvements to its in-flight service. ANA will also introduce a new lounge (which opened on February 20, 2010, supposed to be in coincidence with the introduction of new aircraft interiors but delayed [see below]) and check-in concept (later in autumn 2010) at Narita for first class and ANA Mileage Club's Diamond Service elite members.
The introduction of the concept also discontinued the use of the name "Club ANA", which was used for its international business class seats (changing into a generic business class name) as well as the name of the lounges (all lounges for both first class and business class are named "ANA Lounge", with the first class lounge called the "ANA Suite Lounge" and its arrival lounge the "ANA Arrival Lounge").
This "Inspiration of Japan" concept was originally set to debut on February 20, 2010 with the delivery of its new Boeing 777-300ER prior to that date, followed by the introduction of the concept on that date on the Narita-New York route. However, due to delays to the new premium economy seats, the debut was pushed back to April 19. (The delay was due to the failure of a safety test in Japan of a new seat design axle, made by seat manufacturer Koito Industries Ltd. This safety test failure also affected deliveries of aircraft to be operated by three other fellow Star Alliance members - Singapore Airlines for its A380s, Thai Airways' A330s, and Continental Airlines for new 737-800 deliveries.)
The "Inspiration of Japan" concept will eventually be refitted on its existing 777-300ERs for service on other North American routes as well as its European routes, and parts of it may eventually be phased into its existing Boeing 767-300ERs in service as well as the upcoming Boeing 787s in order.
Inflight Magazine 
ANA's inflight magazine is named 'Wingspan' and is available both on board and as a freely downloadable application for Apple's iPad. The iPad version is named 'Virtual Airport' and includes content from Wingspan as well as links to airline booking and online check-in pages.
ANA in popular culture 
- ANA sponsored the film Happy Flight, which is about a copilot and flight attendant on an ANA flight to Hawaii.
- ANA sponsored a Japanese television drama Good Luck!! which is about the life of airplane crews, starred by Takuya Kimura, Shinichi Tsutsumi and Kou Shibasaki
- The title for All Nippon Air Line, a BL manga by Kei Azumaya, was derived from All Nippon Airways.
Incidents and accidents 
- ANA's first crash occurred in 1958 when a Douglas DC-3 JA5045 operating as Flight 025 crashed.
- In 1958, dynamite was planted in a Douglas DC-3 by Akira Emoto, a candy salesman, as part of a suicide plan. Emoto killed himself by leaping from the aircraft and the bombs failed to detonate.
- In 1960, Douglas DC-3 JA5018 was lost.
- On 12 June 1961, Vickers Viscount G-APKJ was damaged beyond economic repair when the starboard undercarriage collapsed following a heavy landing at Osaka Itami Airport.
- On 19 November 1962, Vickers Viscount JA8202 crashed at Nagoya while on a training flight, killing all four people on board.
- On 4 February 1966, Flight 60, operated by Boeing 727 JA8302, was landing at Tokyo Haneda Airport when it crashed into Tokyo Bay with the loss of all 133 passengers and crew.
- On November 13, 1966, Flight 533, a YS-11 crashed in Matsuyama. All 50 aboard the aircraft were killed.
- On July 30, 1971, Flight 58, a Boeing 727, registration JA8329, collided with a JASDF F-86 Sabre fighter stationed at Matsushima Air Base.
- On June 22, 1995 a man calling himself "Fumio Kujimi" and registered with ANA as "Saburo Kobayashi" hijacked an ANA flight after it took off from Tokyo. The plane landed in Hokkaidō and police stormed the aircraft, arresting the hijacker. Police stated that the hijacker was 53-year-old Fujio Kutsumi; he had demanded the release of Shoko Asahara. The hijacking incident lasted 16 hours.
- In 1999, a man hijacked Flight 61 and killed the captain. He was subdued by other crew members, and no passengers or other crew were killed or injured.
- On September 6, 2011, Flight 140, an All Nippon 737-700 traveling from Naha to Tokyo with 117 passengers and crew, flipped almost 180 degrees in mid-air and rapidly descended as the First Officer accidentally hit the rudder trim switch instead of the door unlock button as the captain returned from the lavatory. The First Officer eventually regained control and levelled the plane. There were minor injuries to two flight attendants and six passengers became violently airsick.
- On December 8, 2012 an ANA Boeing 737 slid 80 meters off the end of the runway at Shonai Airport when landing during a snowstorm. There were no injuries to passengers and crew and the aircraft was not seriously damaged.
- On January 16, 2013, Flight NH692, a Boeing 787 flying from Yamaguchi Ube Airport to Tokyo Haneda Airport reported a battery problem while climbing to FL330. The pilots made an emergency landing at Takamatsu Airport. No casualties were reported during the evacuation. However, after this incident, all 787s were subsequently grounded by respective aviation authorities until the battery issue is resolved.
See also 
- Air transport in Japan
- List of airports in Japan
- List of Japanese companies
- Transport in Japan
- Yokohama Flügels, former football club
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