|Genre||Retail electricity and natural gas provider|
|Founders||Jere Thompson, Jr., Chris Chambless|
|Headquarters||Dallas, Texas, United States|
|TX, IL, NY, MD, PA, NJ, CT, MA, CA, DE, RI, NH, VA and Washington D.C.|
|Jere Thompson Jr. (Co-Founder & CEO), Chris Chambless (Co-Founder & CMO), John Burke (CIO), Laurie Rodriguez (CFO)|
|Revenue||USD $ 1 Billion (2013)|
Number of employees
Ambit Energy is a United States multi-level marketing company that provides electricity and natural gas services in energy markets in the U.S. that have been deregulated. The company's corporate headquarters are located in Dallas, Texas, and its operations/call center headquarters are located in Plano, Texas. Ambit Energy was founded in 2006 in Addison, Texas by Jere Thompson Jr. and Chris Chambless.
Ambit Energy obtains customers through a network of independent consultants who work directly with the customers. Ambit Energy uses a multilevel marketing model and is a member of the Direct Selling Association of America, a public relations and lobby organization that represents the interests of multilevel marketing companies is the United States.
Criticism from consumer advocates
Ambit Energy has come under scrutiny from regulators and consumer advocates. A 2014 story by ConsumerAffairs documents numerous complaints by customers whose rates doubled or tripled without warning. Complainants also said it was difficult to contact Ambit to discuss rates or switch plans.
In New York, state officials and consumer groups have claimed that sales representatives, who are paid by commission, have misrepresented contracts, exaggerated financial benefits of membership, and been excessively aggressive in recruiting vulnerable groups such as the elderly and non-native English speakers.
Carol Biedrzycki, of the consumer organization Texas ROSE, has said that Ambit Energy representatives are more focused on marketing than on providing service. Biedrzycki has also criticized Ambit and some other Texas energy providers for charging excessive connection and disconnection fees.
Ambit Energy provides energy in 14 areas, all of which have deregulated energy markets. Ambit operates in California, Connecticut, Delaware, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Texas, Virginia and Washington, D.C..
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- Ambit Energy - Official site