Andrews & Arnold
|Adrian Kennard (Managing Director)|
Andrews & Arnold Ltd (also known as AAISP) is an Internet service provider based in Bracknell in the United Kingdom founded in 1997 and launched in 1998, primarily serving businesses and "technical" home users.
The company's owner, Adrian Kennard (RevK), stated in a blog post that as of October 2010 the company is "XKCD/806" compliant, referring to XKCD comic number 806. This means that technical support callers who say the code word "shibboleet" will be transferred to a technical support representative who knows at least two programming languages, and presumably can offer more useful advice than a standard tech support script.
Andrews & Arnold are strong advocates of not censoring Internet connections. Adrian Kennard has several blog postings discussing why Internet censorship as discussed in the UK is not workable, providing background for AAISP's decision.
Andrews & Arnold have a number of product areas:
- Leased Lines
- Ethernet (2 Mbit/s - 1 Gbit/s)
- FireBrick Ethernet routers
- "Andrews & Arnold Ltd - About us". Aaisp.net.uk. Retrieved 2012-06-30.
- "Andrews & Arnold Ltd - Broadband information". Aaisp.net.uk. Retrieved 2012-06-30.
- "The UK's largest independent Broadband / ADSL troubleshooting website (incorporating news, reviews and comparisons)". thinkbroadband. Retrieved 2012-06-30.
- "O2 and AAISP Top UK Broadband ISP Customer Service Awards 2009 − ISPreview UK News". Ispreview.co.uk. 2009-12-27. Retrieved 2012-06-30.
- "Tech Support". xkcd. 2010-10-15. Retrieved 2011-12-24.
- "XKCD/806 compliance". 15 October 2010. Retrieved 24 December 2011.
- "IPv6". Retrieved 2013-10-07.
- "Censorship views". Retrieved 2014-01-29.
- "RevK's rants: CENSORSHIP". Retrieved 2014-01-29.
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