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Her petite build and distinctively deep-set eyes saw her frequently typecast as a stereotypically dotty or timid and mouse-like spinster. She nonetheless appeared in a wide range of roles, including the television series Dr Finlay's Casebook, Emmerdale Farm where she played an aunt of publican and newspaper correspondent Amos Brearly, Fawlty Towers (where she memorably played the Colonel's wife inadvertently served the raw red mullet in "Gourmet Night") and Rumpole of the Bailey as Dodo Mackintosh. She also read the Mrs. Pepperpot books on the children's series Jackanory.
Film roles included Carry On Loving (1970), Endless Night (1972) and Clockwise (1986) (in which she sang the Vivian Ellis standard This is my Lovely Day on the soundtrack and made comic use of the repeated line "Aren't we all such lucky people") and The Prime of Miss Jean Brodie (1969) (where she played the headmistress's secretary, Miss Gaunt). A more unusual role was the 1987 short film Unusual Ground Floor Conversion in which she played an old lady gradually driving her downstairs neighbour mad by throwing water out of her window every few minutes.
Way died in London in 1993.