Arvato services

From Wikipedia, the free encyclopedia
Jump to: navigation, search
Arvato Services
Type Private
Industry B2B
Founded 1835
Headquarters Gütersloh, Germany
Area served Worldwide
Products customer support, financial services, logistics,
Website Arvato Services
Arvato Services in Münster

Arvato Services is a fully integrated subsidiary of Bertelsmann AG.[1] Approximately 66,500 employees are working for arvato services in more than 40 countries.[2] Its services include customer support on the phone, the development and execution of customer loyalty programs, processing financial transactions and logistics.[3][4][5][6][7] It is also offered to add complementary services to the actual logistics, as for example consulting, procurement/purchasing, order management, production, repair services and warehousing.

As a customer service provider and global player[8][9][10][11] in B2B[12][13][14][15][16] the company has, depending on the special line of business in question, to compete with other internationally operating enterprises such as Stream Global Services and Xceedcc.


  1. ^ "In a company like Bertelsmann, all the opportunities lie in the power of the organization". Retrieved 2011-04-17. 
  2. ^ "Overview on locations". Archived from the original on 30 April 2011. Retrieved 2011-04-17. 
  3. ^ "French pharmaceuticals manufacturer Genopharm has selected arvato services healthcare to handle both warehousing and distribution of its entire product range.". Retrieved 2011-04-17. 
  4. ^ "Groove Attack and rough trade will outsource the management of their logistics and accounts receivable to arvato services under long-term contracts". Retrieved 2011-04-17. 
  5. ^ "in Troyes, the specialist logistician has seized an opportunity by taking over the Italian company Bomi". Retrieved 2011-04-17. 
  6. ^ "Arvato supports 10 Microsoft Partner, Certification and Academic programs across North America and Latin America.". Retrieved 2011-04-17. 
  7. ^ "Nexgenn trains Arvato Services". Retrieved 2011-04-17. 
  8. ^ "P4 also signed a contract with Arvato Services for the maintenance of an external Call Center located in Poznań". Retrieved 2011-04-17. 
  9. ^ "arvato services arrived in Northern France when it purchased Setradis in 1996". Retrieved 2011-04-17. 
  10. ^ "Arvato to Use AT&T Network to Support Global Call Centers Located in Argentina and Canada". Retrieved 2011-04-17. 
  11. ^ "arvato services Awarded Multi-Year Document Management Services Contract by SAF-HOLLAND". Retrieved 2011-04-17. 
  12. ^ "NEXOR and arvato services sign agreement". Retrieved 2011-04-17. 
  13. ^ "Global Business Process Outsourcing". Retrieved 2011-04-17. 
  14. ^ "arvato Secures Another Major Contract From Reader's Digest Association". Retrieved 2011-04-17. 
  15. ^ "NeoMedia Technologies and arvato services reach 120 million consumers worldwide". Retrieved 2011-04-17. 
  16. ^ "AC Milan has appointed arvato services to launch a brand new membership programme for its fast-growing 23 million-strong global supporter base". Retrieved 2011-04-17. 

External links[edit]