The venue has a total capacity of 1,762 seats on three levels: 1,074 in the orchestra section, 349 in the lower balcony and 339 in the upper balcony. There are also spaces for 12 wheelchairs and 12 companion seats, as well as room for 82 additional seats in the orchestra pit, depending on the stage set-up. The first Atlanta Symphony Orchestra recording (a Robert Shaw Christmas album) was made there in 1975. More Atlanta Symphony recordings have regularly been made there since 1977, but the hall has been severely criticized by critics[by whom?] for its acoustics.
The hall also offers wireless audio aids for audience members who are hearing impaired.