|Founded||1957 (as Österreichische Luftverkehrs AG)|
|Hubs||Vienna International Airport|
|Focus cities||Graz Airport
|Frequent-flyer program||Miles & More|
|Company slogan||'We fly for your smile'|
|Parent company||Lufthansa Group|
Jurisdiction : Vienna
|Key people||Jaan Albrecht (CEO), Karsten Benz (CCO), Heinz Lachinger (CFO), Klaus Froese (Managing Director, Tyrolean Airways)|
|Employees||6,236 (April, 2014)|
Austrian Airlines AG is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered in the grounds of Vienna International Airport in Schwechat and is a member of the Star Alliance.
Since July 1, 2012, all flights of Austrian Airlines are operated by subsidiary Tyrolean Airways under the brand name Austrian. The company operates scheduled services to over 130 destinations and maintains a hub at Vienna International Airport, with a focus city at Innsbruck Airport.
- 1 History
- 2 Corporate affairs
- 3 Destinations
- 4 Service
- 5 Special security
- 6 Fleet
- 7 Incidents and accidents
- 8 References
- 9 External links
Austrian Airlines was formed as Österreichische Luftverkehrs AG through the merger of Air Austria and Austrian Airways and began operations on 30 September 1957, making its maiden flight on 31 March 1958 when a Vickers Viscount 779 took off from Vienna to Zurich and London. The domestic services launched on 1 May 1963. The airline's transatlantic services began on 1 April 1969 with a Vienna via Brussels to New York service in co-operation with Sabena.
At first, Austrian Airlines had competition from Adria Airways because of passengers from the Austrian provinces of Styria and Carinthia commuting to Yugoslavia to use airports in what is now Slovenia. Austrian ordered its first jet airliner, the Sud Aviation Caravelle, on 18 February 1963 and the type was operated until 1973. From 1971, Austrian started to standardise her fleet in a short time frame in favour of 9 Douglas DC-9-32, that would serve for many years on short and medium-haul flights. In 1975, the first of 5 DC-9-51 was introduced. In 1977, Austrian become the first Customer for the DC-9-80 (or McDonnell Douglas MD-80) along with Swissair.
The first MD-81 entered service in October 1980, allowing longer-range flights. In 1984, Austrian became the first customer for the MD-87 and played a significant role in the project. The first MD-87 entered service at the end of 1987, as well as MD-83 from 1990, while 6 MD-81 were upgraded to MD-82 standards.
Developments from 1990 to 2008
The 1990s were under the sign of cooperation and alliances. Austrian was one of the first company to join the Qualiflyer Group, founded by Swissair. It was also a time of quick expansion in long-haul flights, with flights to China and South Africa.
In 2000, Austrian became a member of Star Alliance and acquired Lauda Air. It acquired Rheintalflug on 15 February 2001. Its name was shortened to Austrian in September 2003, when it rebranded its three constituent carriers. On 1 October 2004 the Flight Operations Departments of Austrian and Lauda Air were merged into a single unit, leaving Lauda Air as a brand name only for charter flights. It has 6,394 employees. The other subsidiary, Tyrolean Airways, specialised in regional flights, and was merged with Rheintalflug.
In October 2006, Austrian was forced to adopt a stringent cost-saving policy, and 2007 saw the shedding of over 500 jobs. Many long-haul destinations were cancelled, such as Sydney via Kuala Lumpur, Melbourne via Singapore, Kathmandu or Shanghai. 3 remaining Fokker 70 were sent to Tyrolean Airways. It was also decided to abandon the long-haul Airbus planes, consisting of 4 Airbus A340 and 4 Airbus A330, in order to standardise the fleet in favour of Boeing 777 and Boeing 767. Austrian Airlines removed complimentary in-flight meals and alcoholic drinks on short haul services, introducing what was called a "Self Select Bistro Service", except on flights from London and any flights above 100 minutes in duration. Head office moved from Oberlaa to Vienna Airport in 2007, whereas headquarters remained in Vienna itself.
After a small profit of 3.3 million euros in 2007, financial guidance for 2008 had to be changed negatively several times, to a loss of 475 million euros expected as of end of November.
Privatization and takeover by Lufthansa
In June 2008, the Merrill Lynch investment bank advised the Austrian Government to sell AUA to a foreign company. Interest was shown by Lufthansa, Air France-KLM, Royal Jordanian, Air China, Turkish Airlines, Aeroflot, S7 Airlines and Singapore Airlines. Of those, Lufthansa, Air France-KLM and S7 emerged.
On 13 November 2008, state holding ÖIAG announced that Lufthansa was selected. The German company was to enter Austrian’s capital with a 41.6% share, for which it would pay €366,268.75. AUA CEO Alfred Ötsch and OIAG chairman Peter Michaelis were heavily criticised for revealing to Lufthansa that it had to take over the €500 million debt only once the deal had been made binding. Michaelis refused a new tendering procedure, but was made a scapegoat with his shareholder rights removed, and Ötsch resigned on 29 January 2013.
On 1 July 2009, the European Commission initiated investigation on the acquisition for breach of free trade rules, suspecting that the tendering process was a fake one, everything being already decided in favour of Lufthansa. Finally, with approval from the European Commission, Lufthansa purchased Austrian Airlines in September 2009.
Shares in Austrian Airlines AG were suspended on Vienna Stock Exchange on 4 February 2010. After a time of uncertainty following the demission of appointed CEO Thierry Antinori, the arrival of Jaan Albrecht as the new CEO in 2011 signalled the beginning of a new era for the airline, with improving passenger numbers and a more strategic position within the Lufthansa framework. The completion of extension works at the Vienna International Airport will give the airline more room for expansion. As a result, in January 2012, a new strategy was implemented, with the addition of 11 new aircraft in the next three years, leading to a renewal of the fleet on the long term, with Airbus planes serving medium-haul routes and Boeings serving long-haul routes.
In December 2011, a new cost-saving plan was revealed, as AUA’s figures were still in the red despite the shedding of 2500 jobs. Lufthansa refused to provide financial support. In March 2012, Austrian called once more for recapitalisation. Lufthansa approved a capital increase of €140 million, providing effective measure to be taken in order to address the structural deficiencies.
The Lauda Air subsidiary was officially merged into Austrian Airlines on 1 July 2012.
Operational transition to Tyrolean
On April 30, 2012, after failure of negotiations over cost cutting measures, AUA operations were taken over by subsidiary Tyrolean Airways. Since this date all Austrian flights are operated by Tyrolean. However 110 pilots and 250 flight personnel chose not to go to Tyrolean and to instead leave the group.
Ownership and subsidiaries
Austrian Airlines Group is wholly owned by Lufthansa.
The Group owns shares in 24 companies, including:
- Ukraine International Airlines
- TUI Austria
- AirPlus Kreditkarteninstitut
- Wiener Börse AG
- SCA Schedule Coordination Austria
- ACS AirContainerService GmbH
- Avicon Aviation Consult GmbH
- Austrian Lufthansa Cargo GmbH
- Austrian Airlines Tele Sales & Service GmbH
Austrian Airlines has been operating at a loss in recent years. Results were published in full in annual reports until 2008; following the takeover by Lufthansa, the style and content of the results changed, with summary information being made available by way of press releases. Figures are shown below (for years ending 31 December):
|Operating profit (adjusted) (€m)||−231||−65||−59||−6||+25|
|Profit before interest, tax, depreciation, etc. (EBITDA) (€m)||−72||170||107||157||201|
|Profit before interest and tax (EBIT) (€m)||88.9||−84.6||−72.3||42.1||−312.1||−293.9|
|Net profit (€m)||43.9||−129.1||−129.9||3.3||−429.5||−325.9|
|Number of employees||7,662||8,468||8,582||8,031||7,914||7,066||5,934||6,777||6,236||6,208|
|Number of passengers (m)||9.4||10.1||10.8||10.8||10.7||9.9||10.9||11.3||11.5||11.3|
|Passenger load factor (%)||72.1||73.8||74.1||75.1||74.4||74.0||76.8||73.7||77.5||78.6|
|Number of aircraft||97||106||105||98||99||78||77||74|
Citing the colors of the national flag of Austria, Austrian Airlines' color scheme has always been a pattern of red, white and red. The aeroplanes' bellies were silver from the 1950s to 80s, the upper part was white with the Austrian Airlines arrow and the text "Austrian Airlines" (until 1972, again from 1995 to 2003) or "Austrian" (1972–1995, from 2003 onwards). Austrian Airlines' slogan was "the friendly airline" at the time.
Livery since 2003:
The Austrian Airlines' arrow ("Austrian Chevron") has seen several design modifications over the years. When invented in 1960 it was redolent of the shape of a paper aeroplane; the design became more formal in 1972. As part of a rebranding exercise in 1995, the "Chevron" was placed on the red-white-red tail fin. In the new corporate design, in use since 2003, the old "Chevron" shape was used again, this time in a more modern style and with a drop shadow placed underneath.
Several special colour schemes have been used throughout the decades. Since joining Star Alliance, a few aeroplanes have flown with Star Alliance markings. For the Mozart year in 2006, an Airbus A320 was decorated in a Mozart design, and an Airbus A340-300 was coated with an hommage to the Vienna Philharmonic orchestra. A Boeing 737-600 was given a glacier look for a Tyrol advertisement. Three designs were put on aeroplanes to mark Euro 2008. An Airbus A320 was given a retro livery on the occasion of the 50th anniversary of the company. The current slogan of Austrian is: "We fly for your smile."
A major focus in the Austrian route network is Eastern Europe and the Middle East.
In 2006, Austrian decided to retire its A330 and A340 fleet, which consisted of 4 Airbus A330-200, 2 Airbus A340-200 and 2 Airbus A340-300. These aircraft were sold to TAP Portugal, Swiss and the French Air Force. As a result of having less long haul capacity, Austrian suspended some of its long-haul flights to East Asia. Flights to Shanghai, Phuket, Mauritius, Colombo, Malé and Kathmandu ended in 2007.
Both Australia routes - Melbourne via Singapore and Sydney via Kuala Lumpur - were terminated in March 2007, ending operations on the Kangaroo Route. Austrian was the last European-based airline offering direct flights from Melbourne to Europe, initially using the Lauda brand, and then Austrian airlines aircraft.
Austrian was one of the few airlines to fly into post-war Iraq when it began flights to Erbil in December 2006. New flights to Mumbai began on November 2010 and Austrian resumed flights to Baghdad on 8 June 2011. On January 13, 2013 Austrian Airlines suspended flights to Tehran due to a lack of demand. Austrian Airlines resumed flights to Chicago on May 17, 2013. Austrian Airlines also plans to include flights to Los Angeles, Newark and Shanghai by 2013. The noted expansion of the intercontinental network seems to indicate improving results for Austrian, with Lufthansa placing its confidence in the airline. Starting on July 2, 2014, Austrian Airlines will begin service to Newark.
Austrian operates several lounges at their hub in Vienna. There are three Business, two Senator and two HON-Circle lounges available. Furthermore, a Business lounge at Domodedovo International Airport in Moscow is operated by Austrian Airlines. Since 2007 Do & Co handles the catering of Austrian Airlines. On long-haul flights, Business Class meals are prepared by a chef on board.
Since 2011 all Austrian planes of the Airbus A320 family are equipped with new seats and a new cabin design. By September 2013 Austrian's entire long-haul-fleet (Boeing 767 and Boeing 777) also got new seats and a new cabin design. It contains full-flat-beds with a pneumatics-system and aisle access from nearly every seat in Business Class, and new seats with video-on-demand for every passenger in Economy Class.
As of March 2014, the Austrian Airlines (Tyrolean Airways) fleet consists of the following aircraft with an average age of 14.8 years: All aircraft except one single Boeing 777-200ER (OE-LPB - which stayed with Austrian Airlines due to international traffic laws) are registered to Tyrolean Airways:
|One aircraft painted in retro livery (OE-LBP)
One aircraft painted in Star Alliance livery (OE-LBX)
|All equipped with winglets|
|Bombardier Dash 8 Q400||14||4||0||76||76|
|Fokker 70||6||—||0||80||80||Phasing out|
*Note: Business and Economy on the A319, A320, A321 can vary depending on demand 
Over the years, Austrian Airlines operated the following aircraft types:
|Sud Aviation SE-210 Caravelle||1963||1973|
|Canadair Regional Jet CRJ200||1996 ||2010 |
|McDonnell Douglas MD-80
Austrian Airlines retired its final Boeing 737 (a 737-800 variant in Lauda Air markings) in April 2013 as part of its fleet consolidation exercise. The 11 strong Boeing 737 fleet was replaced by 7 Airbus A320s, with an expected annual saving of €17 million through the move to a single type.
Incidents and accidents
- On 26 September 1960 at 21:40 local time, an Austrian Airlines Vickers Viscount (registered OE-LAF) crashed during approach of Sheremetyevo International Airport, killing 26 of the 31 passengers on board, as well as five of the six crew members. The aircraft had been operating Flight 901 from Vienna to Moscow with an intermediate stop at Warsaw. As a probable cause for this to date only fatal accident for the airline, a malfunction in an altimeter was given.
- On 21 February 1970, a bomb explosion occurred in the cargo hold of an Austrian Airlines Sud Aviation Caravelle (registered OE-LCU) during a flight from Frankfurt to Vienna with 33 passengers and five crew on board, creating a hole in the fuselage. The pilots managed to return the aircraft safely to Frankfurt Airport. On the same day, another bomb had been planted on Swissair Flight 330, causing it to crash, killing 47 people. The Popular Front for the Liberation of Palestine claimed the responsibility for both assaults.
- On 7 January 1997, Austrian Airlines Flight 104 from Berlin to Vienna was hijacked by a Bosnian male who had forced his way into the cockpit armed with a knife (which was of a size small enough not to be banned from aeroplanes under regulations in force at the time). The pilots obeyed the perpetrator's demands to return to Berlin, so that he could negotiate with the local authorities over the renewal of his visa. Back at Berlin Tegel Airport, the McDonnell Douglas MD-87 was stormed by special police forces, and the hijacker was overpowered.
- On 5 January 2004 at 08:17 local time, an Austrian Airlines Fokker 70 (registered OE-LFO) crash-landed on a snow-covered field near Munich International Airport. The aircraft had been operating Flight 111 from Vienna to Munich, with 28 passengers and four crew on board, when its engines failed during landing descent due to icing. The aircraft was severely damaged, however only three passengers suffered minor injuries.
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- Photo of OLAG F13 at Aspern