|Traded as||SASE: BHTSR|
|Headquarters||Sarajevo, Bosnia and Herzegovina|
|Key people||Nedžad Rešidbegović (CEO)|
|Products||Fixed telephony, mobile telephony, Internet broadband ADSL, 3G, IPTV|
|Revenue||597 million BAM (2012)|
|Net income||137,5 million BAM (2012)|
It was established in 1992, and was the first company in Bosnia and Herzegovina to provide GSM, 3G, IPTV, and many other services. It was a government-owned corporation whose sole proprietor was Federation of Bosnia and Herzegovina, but since 2004, it is listed as a public company with most stock still owned by the government. Although stock owners have both governance as well as ownership rights, the effect of such controlled distribution of capital is that company is effectively still directed and managed by the government, but funds and small shareholders are enabled to earn money on dividends and stock trading. The company's headquarters is located in Obala Kulina Bana 8. Street in Sarajevo.
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The General Directorate of the company is located in Sarajevo. The nine regional BH Telecom directorates are located on the territory of the whole Bosnia and Herzegovina, having their main offices in Sarajevo, Banja Luka, Tuzla, Zenica, Mostar, Bihać, Travnik, Brčko and Goražde. The company also includes the tenth biggest organizational unit in Bosnia and Herzegovina - Telecom Inženjering, with its main office in Sarajevo.
On December 31, 2003, the company had 3016 employees.
The company has been significantly characterized by: a low level of debt, a developed technological infrastructure in all networks and own human and professional potentials.
Users of services of either fixed or mobile network of BH Telecom Sarajevo have been enabled to have a high quality telephony in local, toll and international traffic.
At the end of 2003, BH Telecom Sarajevo had 454 installed switches (98 HOSTs and 356 Remote Units, with totally 648.527 installed connections), having 86,3% digitalization. Transmission system of the company had 100% digitalization.
IN node was put into operation in 2003, allowing provision of new services to users.
Extending its Global System for Mobile Communications (GSM) system and increasing the number of base stations in 2003, BH Telecom Sarajevo provided its users with better coverage of the BiH territory with GSM signal, and with even better quality of services than before. (Totally 346 BSs installed).
BH Telecom Sarajevo enabled its BIHNET users to have access to Internet via public switched telephone network, leased lines and ADSL access. In 2003 the company began with a major introduction of broadband technology, so, accordingly, ADSL service was at disposal to users in FBIH.
In May 2013, BH Telecom started implementing LTE (4G) technology.