|Topics and issues|
Bandwidth throttling is the intentional slowing of Internet service by an Internet service provider. It is a reactive measure employed in communication networks in an apparent attempt to regulate network traffic and minimize bandwidth congestion. Bandwidth throttling can occur at different locations on the network. On a local area network (LAN), a sysadmin may employ bandwidth throttling to help limit network congestion and server crashes. On a broader level, the Internet service provider may use bandwidth throttling to help reduce a user's usage of bandwidth that is supplied to the local network.
Throttling can be used to limit a user's upload and download rates actively on programs such as video streaming, BitTorrent protocols and other file sharing applications even out the usage of the total bandwidth supplied across all users on the network. Bandwidth throttling is also often used in Internet applications, in order to spread a load over a wider network to reduce local network congestion, or over a number of servers to avoid overloading individual ones, and so reduce their risk of crashing, and gain additional revenue by compelling users to use more expensive pricing schemes where bandwidth is not throttled.
A computer network typically consists of a number of servers, which host data and provide services to clients. The Internet is a good example, in which web servers are used to host websites, providing information to a potentially very large number of client computers.
Clients will make requests to servers, which will respond by sending the required data. As there will typically be many clients per server, the data processing demand on a server will generally be considerably greater than on any individual client. And so servers are typically implemented using computers with high data capacity and processing power.
The traffic on such a network will vary over time, and there will be periods when client requests will peak, sometimes exceeding the capacity of parts of network and causing congestion, especially in parts of the network that form bottlenecks. This can cause data request failures, or in worst cases, server crashes.
In order to prevent such occurrences, a server administrator may implement bandwidth throttling to control the number of requests a server responds to within a specified period of time.
When a server using bandwidth throttling reaches the specified limit, it will offload new requests and not respond to them. Sometimes they may be added to a queue to be processed once the bandwidth use reaches an acceptable level, but at peak times the request rate can even exceed the capacities of such queues and requests have to be thrown away.
A bandwidth intensive device, such as a server, might limit, or throttle, the rate at which it accepts data, in order to avoid overloading its processing capacity. This can be done both at the local network servers or at the ISP servers. ISPs often employ deep packet inspection (DPI), which is widely available in routers or provided by special DPI equipment. Additionally, today’s networking equipment allows ISPs to collect statistics on ﬂow sizes at line speed, which can be used to mark large ﬂows for traffic shaping. Two ISPs, Cox and Comcast, have stated that they engage in this practice, where they limit users' bandwidth by up to 99%. Today most if not all Internet Service Providers throttle their users' bandwidth, with or without the user ever even realizing it. In the specific case of Comcast, an equipment vendor called Sandvine developed the network management technology that throttled P2P file transfers.
Those that could have their bandwidth throttled are typically someone who is constantly downloading and uploading torrents, or someone who just watches a lot of online videos. Many consider this as an unfair method of regulating the bandwidth because consumers not getting the required bandwidth even after paying the prices set by the ISPs. By throttling the people who are using so much bandwidth, the ISPs enable their regular users to have a better overall quality of service.
Net neutrality is the guiding principle that preserves the free and open Internet. Net Neutrality means that Internet service providers may not discriminate between different kinds of content and applications online. It guarantees a level playing field for all Web sites and Internet technologies. With Net Neutrality, the network's only job is to move data—not to choose which data to privilege with higher quality service.
Throttling vs. capping
Bandwidth throttling works by limiting (throttling) the rate at which a bandwidth intensive device (a server) accepts data. If this limit is not in place, the device can overload its processing capacity.
Contrary to throttling, in order to use bandwidth when available, but prevent excess, each node in a proactive system should set an outgoing bandwidth cap that appropriately limits the total number of bytes sent per unit time. There are two types of bandwidth capping. A standard cap limits the bitrate or speed of data transfer on a broadband Internet connection. Standard capping is used to prevent individuals from consuming the entire transmission capacity of the medium. A lowered cap reduces an individual user’s bandwidth cap as a defensive measure and/or as a punishment for heavy use of the medium’s bandwidth. Sometimes this happens without notifying the user.
The difference is that bandwidth throttling regulates a bandwidth intensive device (such as a server) by limiting how much data that device can accept or receive. Bandwidth capping on the other hand limits the total transfer capacity, upstream or downstream, of data over a medium.
Comcast Corp. v. FCC
In 2007, Free Press, Public Knowledge, and the Federal Communications Commission filed a complaint against Comcast’s Internet service. Several subscribers claimed that the company was interfering with their use of peer-to-peer networking applications. The Commission stated that it had jurisdiction over Comcast’s network management practices and that it could resolve the dispute through negotiation rather than through rulemaking. The Commission believed that Comcast had “significantly impeded consumers’ ability to access the content and use the applications of their choice”, and that because Comcast “ha[d] several available options it could use to manage network traffic without discriminating” against peer-to-peer communications, its method of bandwidth management “contravene[d]...federal policy”. At this time, “Comcast had already agreed to adopt a new system for managing bandwidth demand, the Commission simply ordered it to make a set of disclosures describing the details of its new approach and the company’s progress toward implementing it”. Comcast complied with this Order but petitioned for a review and presented several objections.
ISP bandwidth throttling
In 2008, the Canadian Radio-television and Telecommunications Commission (CRTC) decided to allow Bell Canada to single out P2P traffic for bandwidth throttling between the hours of 4:30 p.m. to 2 a.m.
In 2009, the CRTC released a guideline for bandwidth throttling rules.
In 2011, following a major complaint by the Canadian Gamers Organization against Rogers for breaking the 2009 rules already in place, the CRTC created an addendum to their ITMP policy, allowing them to send the complaint to their Enforcements Division. The Canadian Gamers Organization in their submissions alluded to filing a complaint against Bell Canada. On December 20, 2011, Bell Canada announced they would end throttling by March 31, 2012 for their customers, as well as their wholesale customers. On February 4, 2012, in an effort to get out of trouble with the CRTC (which had continued its own testing and had found additional non-compliance and demanded immediate compliance), Rogers announced 50% of their customers would be throttle-free by June 2012, and 100% of their customers would be throttle-free by the end of 2012. Unfortunately for Rogers, this did not mollify the CRTC Enforcements Division.
ISPs in Canada that throttle bandwidth:
- Acanac: No
- Bell Canada: Yes
- Cogeco Cable: No
- MTS Allstream: Yes (between 4pm and midnight)
- Rogers Cable: Yes (Netflix)
- Saskatchewan Telecom: Yes
- Primus Telecom: No
- Shaw: Yes(25% of the traffic)
- Xplornet: Yes, and also prioritizes VoIP
- TELUS: Yes(2% of the traffic)
- Bragg: Yes - The public statement was "Confidential".
- Teksavvy Cable: No
- Teksavvy DSL: No
- Teksavvy DSL MLPPP: No
- Talk Wireless Inc: Yes
In 2007, Comcast was caught interfering with peer-to-peer traffic. Specifically, it falsified packets of data that fooled users and their peer-to-peer programs into thinking they were transferring files. Comcast initially denied that it interfered with its subscribers’ uploads, but later admitted it. The FCC held a hearing and concluded that Comcast violated the principles of the Internet Policy Statement because Comcast’s “discriminatory and arbitrary practice unduly squelched the dynamic benefits of an open and accessible Internet and did not constitute reasonable network management.” The FCC also provided clear guidelines to any ISP wishing to engage in reasonable network management. The FCC suggested ways that Comcast could have achieved its goal of stopping network congestion, including capping the average user’s capacity and charging the most aggressive users overage fees, throttling back the connections of all high capacity users, or negotiating directly with the application providers and developing new technologies.
However, in 2008, Comcast amended their Acceptable Usage Policy and placed a specific 250 GB monthly cap. Comcast has also announced a new bandwidth-throttling plan. The scheme includes a two-class system of Priority-best-effort and best-effort where “sustained use of 70% of your up or downstream throughput triggers the BE state, at which point you'll find your traffic priority lowered until your usage drops to 50% of your provisioned upstream or downstream bandwidth for "a period of approximately 15 minutes". A throttled Comcast user being placed in a BE state "may or may not result in the user's traffic being delayed or, in extreme cases, dropped before PBE traffic is dropped". Comcast explained to the FCC that “If there is no congestion, packets from a user in a BE state should have little trouble getting on the bus when they arrive at the bus stop. If, on the other hand, there is congestion in a particular instance, the bus may become filled by packets in a PBE state before any BE packets can get on. In that situation, the BE packets would have to wait for the next bus that is not filled by PBE packets".
US cell phone ISP's have also increasingly resorted to bandwidth throttling in their networks. Verizon and AT&T even applied such throttling to data plans advertised as "unlimited", unleashing pushback from the FCC and the FTC respectively.
In April 2011, the European Union launched an investigation into Internet service providers’ methods for managing traffic on their networks. Some ISPs, for instance, restrict access to services such as Skype or the BBC iPlayer at peak times so that their users all receive an equal service. The EU's commissioner for the digital agenda, Neelie Kroes, said: "I am absolutely determined that everyone in the EU should have the chance to enjoy the benefits of an open and lawful Internet, without hidden restrictions or slower speeds than they have been promised.” The Body of European Regulators for Electronic Communications (Berec) will examine the issues for the EU, and will ask both businesses and consumers for their views. The EU will publish the results of its investigation by the end of 2011.
Antel enjoys a state-enforced monopoly forcing consumers who require non-wireless Internet access (i.e. ADSL or fiber - cable Internet is outlawed) to purchase it directly from Antel. Its practices provide insight into the probable behavior of ISPs in markets that have little or no competition and/or lack balancing regulations in the interest of consumers. All of Antel's Internet access plans for consumers are either capped or throttled. Capped plans are typically marketed under the brand "Flexible". On such plans once a user reaches a data tier (e.g. 5GB) additional data usage is billed at a rate of approximately 5 $US/GB. Once a second tier is reached (e.g., 15GB), Internet services are suspended until the start of the next billing cycle. Throttled plans are typically marketed under the brand "Flat Rate" (for ADSL) and "Vera" (for fiber.) Such plans allow full bandwidth on the connection (e.g. 20 Mbit/s down on the Vera fiber plan) from the beginning of the billing month but are restricted to a percentage of the contracted transmission rate (e.g., to 2Mbit/s down, or 10% of the advertised speed) once a data tier (e.g. 150GB) is reached. Full bandwidth capability is restored at the beginning of the next billing month.
Metrics for ISP bandwidth throttling
Whether aimed at avoiding network congestion or at pushing users to upgrade to costlier Internet plans, the increasingly common capping and throttling practices of ISPs undoubtedly have an effect on the value proposition of the plans they offer. For consumers to be able to make an informed decision when choosing an Internet plan, ISPs should publish their capping and throttling practices with the necessary level of detail. While the net effect of some throttling and capping strategies can be hard to compare across ISPs, some basic metrics that are of interest for any kind of throttled/capped Internet connection are:
- Maximum monthly payload: This is the amount of data that an Internet connection would be able to carry in a hypothetical setting assuming no bottlenecks external to the ISP. In the example Antel 20Mbs fiber connection (see Uruguay above), the maximum monthly payload in that hypothetical setting would be reached by running the connection at 20Mbs for the first 150 GB, and at 2Mbs for the rest of the month. Thus the maximum monthly payload of that connection is 60,000 seconds * 2.5 MB/s + 2,532,000 seconds * 0.25 MB/s = 783 GB (about the size of a large laptop disk drive in 2013.)
- Maximum utilization percentage: This is the ratio of the maximum monthly payload of a throttled Internet connection to the maximum unthrottled monthly payload of the same connection. In the example Antel fiber 20Mbs connection the maximum unthrottled monthly payload of that connection is 2,592,000 seconds * 2.5 MB/s = 6,480 GB. Thus the maximum utilization percentage of that connection is 783 GB / 6,480 GB = 12%
- Throttling percentage: This represents how much the maximum monthly payload of an Internet connection gets reduced by the ISP's throttling policy. It is calculated simply as 1 - maximum utilization percentage. In the example Antel fiber 20Mbs connection it is 1 - 12% = 88%
- Equivalent connection bandwidth: This is the bandwidth of an unthrottled Internet connection whose maximum monthly payload is the same as the maximum monthly payload of the throttled connection in question. This can be calculated as unthrottled connection bandwidth * throttling percentage. In the example Antel fiber 20Mbs connection the equivalent connection bandwidth is 20 Mbs * 12% = 2.4 Mbs
- Cost per unit payload: The ultimate metric of throttling's effect on an Internet connection's potential value to a customer is the cost per GB (or TB in the case of fast connections) carried assuming perfect utilization of the connection. It is calculated by dividing the monthly cost of the connection by the maximum monthly payload. In the example Antel fiber 20 Mbs connection it would be u$s 36 / 0.783 TB = u$s 46 per TB. By comparison, if the same 20Mbs connection weren't throttled by the ISP it would have a cost per unit payload of u$s 36 / 6.48 TB = u$s 5.6 per TB
- Unthrottled connection cost: This is how much it would cost the customer to offset the effect of throttling by aggregating throttled Internet connections from the ISP. It is calculated by dividing the monthly cost of a throttled connection by the throttling percentage. In the example Antel fiber connection the cost of building an unthrottled 20Mbit/s fiber Internet connection by aggregating 20Mbit/s throttled ones would be u$s 36 / 12% = u$s 300 per month
Workarounds for bandwidth throttling
Although ISPs may actively throttle bandwidth, there are several known methods to bypass the throttling of a user's bandwidth, if the throttling is focused on a particular protocol. These methods include:
- Virtual Private Network (VPN) - Generally cost a monthly fee to rent, but offers users a secure connection where data cannot be intercepted.
- Force Encryption  - Free method that works for some users.
- Seedbox - A dedicated private server, usually hosted offshore, that offers high speed upstream and downstream rates and often storage for a relatively high monthly cost.
- SSH Tunneling - Tunneling protocol
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- Comcast vs. FCC & U.S., 08-1291 Chief Judge David S. Tatel (United States Court of Appeals for the District of Columbia April 6, 2010).
- Anderson, Nate (20 November 2008). "Canadian regulators allow P2P throttling". Ars Technica. Retrieved April 3, 2011.
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- CRTC (2011). "Internet traffic management practices – Guidelines for responding to complaints and enforcing framework compliance by Internet service providers". Retrieved April 21, 2012.
- CBC (2011). "Bell to stop internet throttling". CBC News. Retrieved April 21, 2012.
- CBC (2012). "Rogers promises to end internet throttling". CBC News. Retrieved April 21, 2012.
- Peter Svensson (10/19/200). "Comcast blocks some Internet traffic". Associated Press. Archived from the original on 7 May 2011. Retrieved May 3, 2011. Check date values in:
- Declan McCullagh (8/1/2008). "FCC formally rules Comcast's throttling of BitTorrent was illegal". CNET News. Retrieved May 3, 2011. Check date values in:
- FCC (8/1/2008). Comcast Memorandum Opinion and Order. Check date values in:
- Michael P. Murtagh (2008). "The FCC, the DMCA, and Why Takedown Notices Are Not Enough". Hastings Law Journal (University of California) 61 (233): 242–243. Retrieved 5/3/2011. Check date values in:
- Karl Bode (January 5, 2009). "New Comcast Throttling System 100% Online". Retrieved March 14, 2011.
- Edward Wyatt (October 28, 2014). "AT&T Accused of Deceiving Smartphone Customers With Unlimited Data Plans". Retrieved October 29, 2014.
- Matt Warman (April 20, 2011). "EU launches net neutrality investigation". London: The Telegraph. Retrieved May 3, 2011.
- Only Cuba and Uruguay don't offer Internet access via cable modem (In Spanish)
- Telecommunications in Uruguay
- Planes de Internet - Antel
- Remisser. "Workarounds For Bandwidth Throttling". Retrieved April 26, 2011.
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