beCogent

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beCogent was a Scottish call centre company that provided outsourced telesales, customer relations and helpdesk services to a variety of companies. The company was founded in 1999 (originally as 'Cogent Communications') by Dermot Jenkinson, Ron Peerenboom, Povl Verder and Jeff Swanson. The company employed over 3000 across the main headquarter in Airdrie, North Lanarkshire, and other call centres located in Glasgow, Erskine and Kilmarnock.[1] The company was a member of the UK's National Outsourcing Association.[1] Ron Peerenboom was awarded a 2002 Business Services Entrepreneur Award for his work with the business.[2] In 2008, the company was named UK Employer of the Year[3] and both Scotland's Employer of the Year and Business of The Year at the Orange National Business Awards.[4]

The company was acquired by Paris based Teleperformance in June 2011.[5]


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