Benfleet railway station
|Local authority||Borough of Castle Point|
|Number of platforms||2|
|Live arrivals/departures, station information and onward connections
from National Rail Enquiries
|Annual rail passenger usage*|
|Key dates||Opened 1855|
|National Rail – UK railway stations|
|* Annual estimated passenger usage based on sales of tickets in stated financial year(s) which end or originate at Benfleet from Office of Rail Regulation statistics. Methodology may vary year on year.|
|UK Railways portal|
The station is situated between Ferry Road and Station Road with the main building located on the Ferry Road side. This houses the ticket office. Entry and exit to the platforms is provided by four automatic ticket gates. On the Station Road side of the building is a secondary entrance/exit which is used Monday - Friday during the AM and PM peak period, this also has four gates.
The two platforms are reached by fixed staircases. The station has customer toilets including a disabled toilet. The ticket office is open Monday - Saturday 05.15 - 22.00 and Sunday 06.15 - 22.00. It has four serving positions and uses the TRIBUTE ticket issuing system. The station also has two customer operated self-service ticket machines that accept cash and card payments and a Fast Ticket machine that accepts card payments only
Step-free access is provided to and from both platforms by the use of automatic gates located at the Leigh on Sea end of the platforms.
On 30 January 2007 the ticket office closed for refurbishment work to be undertaken. The refurbishment was completed on Monday 19 March 2007. The work saw the construction of a new front ticket office counter, which includes one lower ticket office window for wheelchair customers. Within the office itself, a new staff restroom was built and the staff toilets were also refurbished.
The typical off-peak service frequency is:
- 6tph (trains per hour) westbound to Fenchurch Street, of which:
- 2tph do not stop at Pitsea, West Horndon or Limehouse
- 2tph call at all stations via Basildon
- 2tph take the longer route via Ockendon
- 6tph eastbound to Southend Central of which:
During the morning and evening peak periods trains operate between Benfleet and Fenchurch Street running non-stop or stopping at all stations en route.
|Preceding station||National Rail||Following station|
|Pitsea or London Fenchrurch Street||c2c
London, Tilbury & Southend Line
|Leigh-on-Sea or Terminus|
- James Bettley and Nikolaus Pevsner (2007). Essex. The Buildings of England. Yale University Press. p. 192.