A common complaint is the lack of a footbridge between the two platforms. Passengers have to cross through the road barrier to get from one side to the other; therefore they may have to wait until trains have passed, and could miss their trains. The Wakefield line is busy with intercity East Coast services and freight services.
Bentley is a popular commuting station for Leeds and Wakefield. It has a large car park for the size of the station and as such would be a good station for Park and Ride to Doncaster. However possibly due to the footbridge issue, Adwick station is the dedicated park and ride station for Doncaster.
There are two trains per hour in each direction from the station on weekdays, southbound to Doncaster and northbound to Adwick. One southbound service continues to Meadowhall and Sheffield (Mon - Sat daytimes only), whilst one per hour northbound runs to Wakefield Westgate and Leeds.
Sundays see a two-hourly service each way to Doncaster & Leeds.