The video, mainly shot in New York, follows the lyrics of the song. The first section cuts between Collins singing and images of a gutter and homeless people. The second section shows Collins inside a house, sitting on the stairs. He watches a married couple arguing, while their children watch. After the chorus, a military unit is shown patrolling a town while children spray-paint the walls. The final section portrays the story of a confrontation with a ghetto kid threatening another man with a gun. (This scene was inspired by the 1991 Lawrence Kasdan film Grand Canyon.) The video ends with shots of New York and the people, cutting like the first section, again with Collins singing the closing lyrics.
Due to the length of the video, it didn't receive much airplay on MTV.