Brian Scudamore

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Brian Scudamore
Born (1970-03-16) March 16, 1970 (age 44)
San Francisco, California, USA
Residence Vancouver, British Columbia, Canada
Occupation Founder and CEO of 1-800-GOT-JUNK?, WOW 1 DAY Painting, You Move Me

Brian Scudamore (born March 16, 1970) is a Canadian/American serial entrepreneur, best known as the Founder and CEO of international junk removal franchise 1-800-GOT-JUNK?.

Early life and education[edit]

Brian Scudamore was born March 16, 1970 in San Francisco.[1] In high school, Scudamore struggled with reading difficulties[2] and had trouble completing a grade 12 math class.[3] When he failed the exam, he decided to drop out rather than retake the class. He convinced Concordia University’s admissions department that he would be a good fit for their business program,[4] and they accepted him.[5] Scudamore would leave Concordia two years later to attend the University of British Columbia and be geographically closer to his business. His father, a liver transplant surgeon, was initially disappointed when Scudamore dropped out of university in 1993 to focus on The Rubbish Boys full time.

Career[edit]

The Rubbish Boys[edit]

In 1989, Scudamore was waiting in line at a McDonald's drive-thru when he noticed a gritty pickup truck advertising a junk removal service.[6][7] Scudamore, thinking he could haul junk to pay for college, invested his entire savings of $700 into a truck of his own and started his own business.[8] Calling it The Rubbish Boys (tagline: “We’ll stash your trash in a flash!”[9] ), he would go door-to-door and patrol alleyways for junk that the city wouldn't take.[10] The business took off more quickly than he’d expected, often requiring Scudamore to duck out of class to take calls.[11] Because he felt he was learning more about business through his business rather than going to school, he dropped out to focus on the company.[12]

The Rubbish Boys hit $1 Million in revenue in 1997, but Scudamore realized that the team of employees he’d hired didn't share his vision for the company, and let the whole group go. Adopting the motto ‘It’s All About People’, he began to hire staff who shared his goals and vision.[13]

Sitting on the dock at his parents’ cabin the following year, he wrote down what his business would look, feel, and act like five years in the future, calling it the ‘Painted Picture’: a goal-setting technique he still applies at the company today.[14][15]

1-800-GOT-JUNK?[edit]

Scudamore decided that if he was going to professionalize a fragmented industry, the company needed a name that was catchy and easy to remember.[16] He settled on ‘1-800-GOT-JUNK?’,[17] but the number was already owned by the Idaho Department of Transportation. Scudamore persisted and they eventually released it to him at no cost.[18]

Franchising and growth[edit]

Scudamore wanted to see his business grow, but declined to seek or accept offers of external funding so he could continue to move forward with his vision.[19] Even after being advised that his company and industry could not be franchised,[20] he decided to test the markets by launching operations in Victoria, British Columbia and Seattle.[21] After seeing success, Scudamore entrusted his good friend Paul Guy to open the first 1-800-GOT-JUNK? franchise in Toronto in 1999,[22][23] which is still the largest and most profitable location today. The first US franchise opened in Portland, Oregon the following year, opening the door to 100 franchises throughout North America by 2004, and expanding into Australia in 2005.[24]

Brian Scudamore was quoted on 10 million Starbucks cups as part of their ‘As I See It’ program.[25]

WOW 1 DAY Painting[edit]

When Scudamore was looking for a company to paint his house, he saw an ad from a company claiming to paint an entire house in a day. Skeptical but curious, Scudamore decided to hire One Day Painting. He was so surprised and pleased with the results that he decided to approach the previous owner about franchising the company. Scudamore bought the majority stake and set out to apply the same principles and infrastructure of 1-800-GOT-JUNK? to another customer-focused, service-based business,[26] which became WOW 1 DAY Painting (he'd initially renamed it 1-888-WOW1DAY! Painting).[27][28]

Scudamore launched the first franchise in Vancouver in late 2010, followed by the first US franchise in Seattle.[29] There are now 20 franchise partners across North America.

WOW 1 DAY Painting has been featured prominently in national media, from CNBC’s Power Pitch[30] to Undercover Boss Canada.[31]

You Move Me[edit]

Another personal experience led Scudamore to consider another home service business.[32] Following a poor experience moving house, Scudamore thought the moving industry could use a facelift and would benefit from the customer service focus that was working for 1-800-GOT-JUNK? and WOW 1 DAY Painting. Scudamore collaborated with a team of 1-800-GOT-JUNK? executives and franchise partners to launch a new local moving company called You Move Me. To ensure quality from the get-go, the launch team elected to offer the first 25 You Move Me franchises to top-performing 1-800-GOT-JUNK? franchisees. The majority of the franchises opened at one time.[33][34]

Awards and recognition[edit]

Scudamore has received widespread recognition in the media and business community. In 2004, Scudamore was inducted into the Young Presidents' Organization (YPO) and served as a board member for the Young Entrepreneurs’ Organization (YEO). Three years later, the International Franchise Association named Brian Scudamore ‘Entrepreneur of the Year’.[35] He became a CEO Hall of Fame Lifetime Achievement Inductee with the Collegiate Entrepreneurs' Organization in 2012. Other accolades include Fortune Small Business’ Best Bosses Award, Globe & Mail’s Top 40 under 40, and three ‘Best Company To Work For’ awards.[36][37][38]

As a public speaker, Scudamore has brought his entrepreneurial success story to many conference stages, including the Fortune Small Business Magazine’s national conference. A strong believer in personal and professional development, Scudamore graduated from MIT's four-year Birthing of Giants program,[39] and has subsequently completed several years of MIT’s BOG’s alumni program, Gathering of Titans. He is also a participant in a nine-year executive education program at Harvard University through YPO Presidents’ University.

Scudamore and his companies have appeared on Undercover Boss Canada,[40] CNN, and ABC Nightline, as well as in Fortune Magazine, Businessweek, the New York Times,[41][42] and the Wall Street Journal. Harvard Business School featured 1-800-GOT-JUNK? in a case study,[43] and the company was a prominent fixture on popular A&E docudrama, Hoarders.[44][45] Employees came together to raise money for charity on Canada Sings.[46]

In addition to interviews and guest appearances, Scudamore contributes written articles on building a business and entrepreneurism to national magazines, including a regular column in PROFIT Magazine.[47]

References[edit]

  1. ^ Stoller, Gary. "Rubbish Boy turned junk into his career Entrepreneurial spirit struck at young age". USA Today. Retrieved 28 December 2013. 
  2. ^ Jermyn, Diane (23 August 2012). "Brian Scudamore made his fortune in junk". The Globe and Mail (Toronto). Retrieved 28 December 2013. 
  3. ^ Scudamore, Brian (5 August 2007). "Of Trash and Treasure". The New York Times. Retrieved 28 December 2013. 
  4. ^ Scudamore, Brian (5 August 2007). "Of Trash and Treasure". The New York Times. Retrieved 28 December 2013. 
  5. ^ Blaskovich, Sarah. "Success Stories - Brian Scudamore". Success Magazine. Retrieved 28 December 2013. 
  6. ^ Allen, Scott. "Entrepreneur Success Story: Brian Scudamore of 1-800-GOT-JUNK?". About.com Entrepreneurs. Retrieved 28 December 2013. 
  7. ^ Ryan, Lisa. "Meet the New Paint Guy". Advantage Magazine. Retrieved 28 December 2013. 
  8. ^ Ryan, Lisa. "Meet the New Paint Guy". Advantage Magazine. Retrieved 28 December 2013. 
  9. ^ Stoller, Gary (13 June 2005). "Rubbish Boy turned junk into his career". USA Today. Retrieved 28 December 2013. 
  10. ^ Villano, Matt (1 May 2006). "A Cache of Cash Cleaning Up Other People's Trash". The New York Times. Retrieved 28 December 2013. 
  11. ^ Stoller, Gary. "Rubbish Boy turned junk into his career Entrepreneurial spirit struck at young age". USA Today. Retrieved 28 December 2013. 
  12. ^ "Six ideas that made $100 million". Yahoo Finance. Retrieved 28 December 2013. 
  13. ^ Scudamore, Brian. "Three Business Practices That Turned 1-800-GOT-JUNK Into a $105 Million Business". Technori.com. Retrieved 28 December 2013. 
  14. ^ Scudamore, Brian. "Three Business Practices That Turned 1-800-GOT-JUNK Into a $105 Million Business". Technori.com. Retrieved 28 December 2013. 
  15. ^ Ryan, Lisa. "Meet the New Paint Guy". Advantage Magazine. Retrieved 28 December 2013. 
  16. ^ Stoller, Gary (13 June 2005). "Rubbish boy turned junk into his career". USA Today. Retrieved 28 December 2013. 
  17. ^ Zipkin, Amy (5 August 2007). "Of Trash and Treasure". The New York Times. Retrieved 28 December 2013. 
  18. ^ Blaskovich, Sarah. "Success Stories - Brian Scudamore". Success Magazine. Retrieved 28 December 2013. 
  19. ^ Allen, Scott. "Entrepreneur Success Story: Brian Scudamore of 1-800-GOT-JUNK?". About.com Entrepreneurs. Retrieved 28 December 2013. 
  20. ^ Hotch, Ripley. "Brian Scudamore's simple idea had its own nobility". Franchising.com. Retrieved 28 December 2013. 
  21. ^ Stoller, Gary (13 June 2005). "Rubbish Boy turned junk into his career". USA Today. Retrieved 28 December 2013. 
  22. ^ Wanless, Tony. "Move over, moving business: Serial franchisor Brian Scudamore jumpstarts another business". Financial Post. Retrieved 28 December 2013. 
  23. ^ Scudamore, Brian. "Testimonials help validate new ideas". Make it Business. Retrieved 28 December 2013. 
  24. ^ Molloy, Fran. "It’s official. Trash is treasure". Think Big Magazine. Retrieved 28 December 2013. 
  25. ^ Scudamore, Brian. "Make believe magic: Engaging your top talent". Profit Guide. Retrieved 28 December 2013. 
  26. ^ Beer, Jeff. "Q&A: Brian Scudamore, founder/CEO, 1-800-Got-Junk". Canadian Business. Retrieved 28 December 2013. 
  27. ^ Ryan, Lisa. "Meet the New Paint Guy". Advantage Magazine. Retrieved 28 December 2013. 
  28. ^ Wanless, Tony. "Move over, moving business: Serial franchisor Brian Scudamore jumpstarts another business". Financial Post. Retrieved 28 December 2013. 
  29. ^ Ryan, Lisa. "Meet the New Paint Guy". Advantage Magazine. Retrieved 28 December 2013. 
  30. ^ Barry, Erin. "Entrepreneur Makes Millions Doing Chores We All Dread". Yahoo Finance. Retrieved 28 December 2013. 
  31. ^ "Undercover Analysis | Episode #4: Got-Junk Boss Brian Scudamore". Financial Post. Retrieved 28 December 2013. 
  32. ^ Korstrom, Glen. "Brian Scudamore launches third franchise brand". Business in Vancouver. Retrieved 28 December 2013. 
  33. ^ Korstrom, Glen. "Brian Scudamore launches third franchise brand". Business in Vancouver. Retrieved 28 December 2013. 
  34. ^ Parry, Malcolm. "Trade Talk: Franchisees moved by Scudamore’s latest venture, and so might you". The Vancouver Sun. Retrieved 28 December 2013. 
  35. ^ "2007 Entrepreneur of the Year Award". International Franchise Association. Retrieved 28 December 2013. 
  36. ^ Scudamore, Brian. "Three Business Practices That Turned 1-800-GOT-JUNK Into a $105 Million Business". Technori. Retrieved 28 December 2013. 
  37. ^ "Best Companies 2008". BC Business. Retrieved 28 December 2013. 
  38. ^ Montgomery, Emma-Lou. "10 ideas that shouldn't have worked - but made millions". MSN Money. Retrieved 28 December 2013. 
  39. ^ Jermyn, Diane (23 August 2012). "Brian Scudamore made his fortune in junk". The Globe and Mail (Toronto). Retrieved 28 December 2013. 
  40. ^ "Undercover Analysis | Episode #4: Got-Junk Boss Brian Scudamore". Financial Post. Retrieved 28 December 2013. 
  41. ^ Scudamore, Brian (5 August 2007). "Of Trash and Treasure". The New York Times. Retrieved 28 December 2013. 
  42. ^ Villano, Matt (1 May 2006). "A Cache of Cash Cleaning Up Other People's Trash". The New York Times. Retrieved 28 December 2013. 
  43. ^ Wasserman, Noam. "Rubbish Boys - Case". Harvard Business School. Retrieved 28 December 2013. 
  44. ^ "Hoarders". A&E.com. Retrieved 28 December 2013. 
  45. ^ Buckman, Adam. "Inside the amazing world of A&E's 'Hoarders'". TVhowl.com. Retrieved 28 December 2013. 
  46. ^ Gee, Dana. "Notes are junk in name only?". Canada.com. Retrieved 28 December 2013. 
  47. ^ McElgunn, Jim. "A Dream With a Deadline". Profit Guide. Retrieved 28 December 2013. 

External links[edit]