* Annual estimated passenger usage based on sales of tickets in stated financial year(s) which end or originate at Bromborough Rake from Office of Rail Regulation statistics. Methodology may vary year on year.
The station is staffed, during all opening hours, and has platform CCTV. There is a payphone and a booking office. There are departure and arrival screens, on the platform, for passenger information. Each of the two platforms has sheltered seating. There is no car park at the station, though there is a drop-off point. There is a cycle rack with 2 spaces, also. Access to the station booking office is straightforward. Access to both platforms is by ramp, allowing easy access for passengers with wheelchairs or prams.
Trains operate every 15 minutes between Chester and Liverpool on weekdays and Saturdays until late evening when the service becomes half-hourly, as it is on Sundays. Additionally there is a half-hourly service between Liverpool and Ellesmere Port all day, every day. Northbound trains operate via Hamilton Square station in Birkenhead and the Mersey Railway Tunnel to Liverpool. Southbound trains all proceed as far as Hooton, where the lines to Chester and Ellesmere Port divide. These services are all provided by Merseyrail's fleet of Class 507 and Class 508EMUs.