Bumrungrad International Hospital

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Bumrungrad International
Bumrungrad International Hospital logo.png
BI-entrance-building.jpg
Main Medical Building of Bumrungrad International hospital
Geography
Location Bangkok, Thailand
Coordinates 13°44′47″N 100°33′09″E / 13.746325°N 100.552635°E / 13.746325; 100.552635Coordinates: 13°44′47″N 100°33′09″E / 13.746325°N 100.552635°E / 13.746325; 100.552635
Organisation
Care system Private
Hospital type General and Specialized
Affiliated university None
Services
Standards US-sourced Joint Commission International Accredited,[1] First Accredited in 2002,[1] Re-accredited in 2005,[1] Certification Program - Stroke Program and Acute Myocardial Infarction with ST Segment Elevation in 2006[1]
Beds 538 Inpatient Beds, 473 Medical/Surgical/OB/Pediatrics beds[2]
History
Founded September 17, 1980 (1980-09-17)[2]
Links
Website www.bumrungrad.com
Lists Hospitals in Thailand

Bumrungrad International Hospital (Thai: โรงพยาบาลบำรุงราษฎร์, [roːŋpʰájaːbaːn bamruŋrâːt], bahm-roong-RAHT; SETBH) is a multiple-specialty medical centre located in Bangkok, Thailand. More frequently referred to as Bumrungrad Hospital or simply Bumrungrad, its name, "Bumrungrad" means "care for the people".[citation needed]

History[edit]

Bumrungrad International Hospital was established as a 200-bed facility in September 1980 with an investment of 90 million Thai baht.[3] Bumrungrad is Southeast Asia’s largest private hospital.[4] As a regional referral centre for specialty medicine, it is one of the world’s popular medical tourism destinations.[5][6] The majority shareholders in the hospital are Bangkok Dusit Medical Services Public Company Limited, Bangkok Insurance Public Company Limited, Bangkok Bank Public Company Limited and the Sophonpanich family, one of Thailand’s leading business families.[3][7]

Management[edit]

Bumrungrad International is managed by a team of experienced hospital administrators from the United States, Australia, Thailand, and the United Kingdom.[8] The hospital’s medical chairman is board certified in the UK, and its group medical director is board certified in the United States. Other top medical officers were trained in the UK or US, or held positions at one of Thailand’s top teaching hospitals. A large proportion of the medical staff has international experience, and many possess board certification from the Australia, Germany, Japan, the UK or the US (210 are board-certified in the US).[9][10]

Accreditations, Awards & Recognition[edit]

Bumrungrad has international healthcare accreditation from the American private company Joint Commission International.

  • In 1989, Bumrungrad went public and its shares were listed on the Stock Exchange of Thailand (SET),[3]
  • In 2002, Prime Minister’s Export Award[11]
  • In 2002, First hospital in Asia to be accredited by the American-based Joint Commission International (JCI),[1][12] one of the groups providing international healthcare accreditation services,[4]
  • In 2004 and 2008, Asia Money magazine’s “Best Small Cap Company” award,[11]
  • In 2005, 2008, 2011, First hospital in southeast Asia to be re-accredited by JCI, JCI 'Disease-Specific' Certification, heart and stroke programs (since 2006); Chronic Kidney Disease and Diabetes Mellitus (2010) [1]
  • From 2004 to 2007, having been featured[13] on CBS’s 60 Minutes and NBC’s Today Show as a leader in medical tourism and International hospital[14][15]
  • In 2008, Wall Street Journal Asia readers ranked Bumrungrad first in the Quality category and fourth overall among most admired Thai companies.[16]

[17][18]

  • In 2008, Bumrungrad International – the first hospital in Thailand, won the "Tourism Authority of Thailand" Award of Excellence in the category of Health Tourism at the 7th Thailand Tourism Awards.[19]
  • In 2008, Bumrungrad was named “Thailand’s Most Innovative Company” by Chulalongkorn University’s School of Business.[19]
  • In 2008, Bumrungrad won 1st Place as “Best Website for International Medical Travel” at the 2008 Consumer Health World Awards event in the US capitol.[19]
  • In 2008, Bumrungrad was reaccredited by the US-based Joint Commission International (JCI).[19]
  • In 2008, Bumrungrad became the first privately owned Thai hospital recognized by the Thailand Quality Award (TQA), based on the Malcolm Baldrige National Quality Award.[19]
  • In 2011, Bumrungrad was reaccredited for a 3rd time by the US-based Joint Commission International (JCI).[20]
  • Asia's first hospital accredited by the US-Based Joint Commission International (JCI), in 2002. Re-accredited by JCI in 2005, 2008, 2011 and 2014. JCI 'Disease-Specific' Certification, heart and stroke programs (since 2006); Chronic Kidney Disease and Diabetes Mellitus (since 2010)

Site & Medical Services[edit]

The hospital is located in the heart of Bangkok, Thailand. Bumrungrad is a "one-stop" centre for medical services[10][12][21] – especially for surgery procedures,[21] and features 580 beds, 38 specialty centers and clinics, and more than 1,200 doctors representing virtually all specialties and sub-specialties of medicine. Dental, general and specialty medicine, advanced diagnostics and therapeutics, surgical services, intensive care, and rehabilitation are available in these modern and efficient medical facilities.[2][6]

Foreigners using Bumrungrad facilities are warned that they lose all their rights at international law, as the hospital insists any complaints are only submitted in Thailand under Thai laws. ( ref: www.bumrungrad.com/en/hospital-faq q.4. )

Medical Centres[edit]

Hospital Campus.
Interior hospital building.
Hospital entrance area – main building.
  • Allergy Center
  • Arrhythmia Clinic
  • Behavioral Health Center
  • Children's Center
  • Dental Center
  • Diabetes Center
  • Dialysis Center
  • Digestive Disease Center
  • Emergency Center
  • Endocrinology & Nutrition Center
  • Ear, Nose & Throat Center
  • Eye Center
  • Fertility Center
  • Health Screening Center
  • Heart Center
  • Horizon Regional Cancer Center
  • Hypertension & Stroke Program
  • Joint Replacement Center
  • Men Center
  • Nephrology (Kidney) Center
  • Neuroscience Center
  • Orthopaedic Center
  • Pain Management Program
  • Parkinson's Disease and Movement Disorders Clinic
  • Perinatal Center
  • Physiotherapy & Rehabilitation Center
  • Plastic Surgery Center
  • Pulmonary (Lung) Center
  • Skin (Dermatology) and Skin Laser Center
  • Spine Institute
  • Urology Center
  • Women's Center

The hospital treats over 1.1 million patients annually[22][23] for medical services ranging from comprehensive check ups to cardiac surgery. The Australian newspapers[12][24] report that the hospital builds the reputation for high-quality, international-standard medical services, immediate access to those services and specialists, and affordable prices. The hospital has a lobby said to be reminiscent of a five-star hotel[6] providing concierge-style services and an electronic medical-records system that reduce paper and waiting.[24]

Facilities[edit]

580 Inpatient beds 275 examination suites
Capacity: 5,500 outpatients per day Ambulance & mobile critical care fleet
Outpatient Surgery Center 24-hour emergency care including emergency cardiac catheterization
2 Cardiac catheterization laboratories 2 Cardiac operating theaters
19 Operating theaters Automated lab onsite
Brachytherapy Bone marrow transplantation unit
Electrophysiology lab Hyperbaric oxygen therapy unit
Interventional radiology MAKO Robot Arthoplasty/MAKOplasty®
MRI, CT, and Lithotripsy Neonatal critical care transport
Nuclear medicine PACS Radiology
PET/CT scanner Pharmacy robot
Radiation therapy (linear accelerator) Sleep lab
Surgical navigation system VitalLife Wellness Center
VMAT (Volumetric Modulated Arc Therapy)

Medical Tourism[edit]

Bumrungrad International Hospital is regularly featured in the world press as a leading medical tourism destination.[25] According to www.firstmedicaltourism.com,[26] the hospital, in 2012, served 520,000 international patients from over 190 countries seeking high quality, International standard services, and lower cost healthcare.[27]

Bumrungrad has 19 representative offices in 15 countries.[28] The hospital has a complete support service infrastructure to manage inbound patients, including partnerships with leading inbound and outbound travel and tour operators.[12][24]

Referral Offices[edit]

  • Australia
  • Bahrain
  • Bangladesh
  • Cambodia
  • Ethiopia
  • Hong Kong
  • Indonesia
  • Kazakhstan
  • Laos
  • Mongolia
  • Myanmar
  • Oman
  • Russia
  • UAE
  • Vietnam

Health Information Management[edit]

The hospital manages patient information utilizing an integrated hospital information system that uses electronic medical records and digital radiology systems. A case study by Intel Corporation revealed that Bumrungrad commissioned the development of a custom total hospital information system to service both the front office and back office in 1999.[22]

The system is a key to achieving rapid scheduling of services and efficient use of resources as reported in articles that by adapting the hospital information system, the hospital eliminates paper and waiting time.[24][29] The system also helps the potential outbreak of viruses and other disease by eliminating the constant handling of records by human hands.[30] The addition of “robotic” technology maximizes both safety and efficiency. Utilizing a Swisslog system,[31] medications selected and delivered in a way that drastically reduces the potential for medication errors.

See also[edit]

References[edit]

  1. ^ a b c d e f "Joint Commission International (JCI) Accredited Organizations - Thailand section". The Joint Commission International. 2008-01-20. 
  2. ^ a b c "Factsheet - World Class healthcare in Thailand". Bumrungrad International. Retrieved 2013-11-29. 
  3. ^ a b c "BUMRUNGRAD’S Global Services Marketing Strategy – Cast Study". Center for Management Research. Retrieved 2008-01-21. 
  4. ^ a b "Sun, sand and surgery". The South Asian Post. 2005-05-05. Archived from the original on 2008-03-11. Retrieved 2008-01-20. 
  5. ^ "Medical Outsourcing: Thailand is Well Positioned". The American Chamber of Commerce in Thailand – Thai-American Business. September–October 2006. pp. 16–17. Retrieved 2008-01-20. 
  6. ^ a b c "Medical Meccas: Beyond the Beaches". Newsweek International – Newsweek Health for Life. 2006-10-30. Retrieved 2008-01-12. 
  7. ^ "Southeast Asia's 40 Richest". Forbes.com. 2004-08-25. Retrieved 2011-01-10. 
  8. ^ "Bumrungrad International Hospital Management". Bumrungrad.com. Retrieved 2011-01-10. 
  9. ^ "Medical tourism takes off in Thailand" SPECIAL REPORT Check In, Check Up, 1 Jul 2006. Accessed 17 Jan 2008.
  10. ^ a b "Medical tourism in Asia". Medical Tourism. 2006-05-26. Retrieved 2008-01-17. 
  11. ^ a b "BUMRUNGRAD’S Global Services Marketing Strategy – Cast Study". Center for Management Research. Retrieved 2008-01-21. 
  12. ^ a b c d Peacock, Libby (2007-05-04). "Medical tourism warts-and-all". Travel News. Retrieved 2008-01-16. 
  13. ^ "Video broadcast - Bumrungrad International Hospital". Bumrungrad.com. Retrieved 2011-01-10. 
  14. ^ "Bumrungrad featured on US news" News and Update:A Clycle of Asia, 24 Apr. 2006. Accessed 18 Jan 2008.
  15. ^ "Bumrungrad gets its ‘60 Minutes’of fame" Headline: The Nation, 27 Apr. 2005. Accessed 18 Jan 2008.
  16. ^ [1]
  17. ^ "Bumrungrad Listed Best Quality Company". Bumrungrad.com. 
  18. ^ Barta, Patrick (2008-05-23). "True Corp. Wins Innovation Honors - WSJ.com". Online.wsj.com. Retrieved 2011-01-10. 
  19. ^ a b c d e "Bumrungrad International Hospital News". Bumrungrad.com. 2009-11-20. Retrieved 2011-01-10. 
  20. ^ "Joint Commission International (JCI) Accreditation". Bumrungrad.com. 
  21. ^ a b "Medical tourism taking off (literally)". Healthcare Finance News. 2007-01-16. Archived from the original on 2008-03-10. Retrieved 2008-01-20. 
  22. ^ a b "Powering the Medical Future in Thailand: Case Study". www.intel.com. Retrieved 2008-01-20. [dead link]
  23. ^ "Health Medical Tourism – Special Interest". Tourism Authority of Thailand. 2006-05-26. Retrieved 2008-01-20. 
  24. ^ a b c d "Cut-price deals". The Australian. 2006-05-07. Retrieved 2008-01-22. [dead link]
  25. ^ "Outsourcing Your Heart" Time Magazine, 21 May. 2006. Accessed 12 Jan 2008.
  26. ^ "Bumrungrad International Hospital Bangkok" Thailand Medical Tourism, 21 May. 2009. Accessed 12 Oct 2010.
  27. ^ "Building for the future: Bumrungrad Hospital Public Company Limited". Retrieved 2013-11-29. 
  28. ^ "Bumrungrad International Hospital - Referral Offices". Bumrungrad.com. Retrieved 2013-11-29. 
  29. ^ "Thailand Hospital E-health System Saves Money, Lives". PC World Business Center. 2009-05-12. Retrieved 2009-05-25. 
  30. ^ "Thai Hospital goes wireless to contain outbreaks". MIS Asia. 2009-03-22. Retrieved 2009-05-25. 
  31. ^ "Robots Improve Safety, Efficiency at Thai Hospital". PC World Business Center. 2009-04-12. Retrieved 2009-05-25. 

External links[edit]