Business service provider
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This article is about a type of service company. For the type of so-called "wave two" software as a service provider that business consultants sometimes call business service provider[1], see application service provider.
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A business service provider (BSP) is one of several categories of service provider in the business world. As opposed to an application service provider which provides application components over a computer network, the services provided by a BSP are more in the area of infrastructure: mail delivery, building security, finance, administration, and human resources.[2] Unlike an ASP, a BSP provides business processes as services, providing partial or full business process outsourcing.[3] They are often subdivided into two types: "back office" and "front office" BSPs.[4]
[edit] References
- ^ Wilkinson 2005, p. 53.
- ^ Umar 2003, p. 8—15.
- ^ Seidl 2007, p. 14.
- ^ Seidl 2007, p. 13.
- Seidl, Roman (2007). Business process outsourcing relationships in Swiss banking: an exploratory study. Cuvillier Verlag. ISBN 9783867273640.
- Umar, Amjad (2003). Information Security and Auditing in the Digital Age: A Practical and Managerial Perspective. nge solutions, inc.. ISBN 9780972741477.
- Wilkinson, Paul (2005). Construction collaboration technologies: the extranet evolution. Taylor & Francis. ISBN 9780415358583.
[edit] Further reading
- Axelsson, Björn; Wynstra, Finn (2002). "Business Services, their Providers and Customers". Companies buy services — don't they?. Chichester: Wiley. ISBN 9780470843024.
- Ochel, W. (2002). "The International Competitiveness of Business Service Firms: The Case of Germany". The Service Industries Journal 22 (2): 1–16. doi:10.1080/714005075.
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