Aptean

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Aptean
Type Private
Industry Computer software
Founded 2012
Headquarters Atlanta, Georgia, USA
Key people Paul Ilse (Chief Executive Officer)
Kenneth Frank (Chief Operating Officer)
Brenda Padgett (Chief Financial Officer)
Kyle Bowker (Executive Vice President, Global Sales and Marketing)
Steve Stanislaus (Executive Vice President, Human Resources)
Employees 1,200 (As of 2014)
Website http://www.aptean.com

Enterprise application software providers CDC Software and Consona with a total of 1,500 employees and 5,000 customers merged in August 2012 to form Aptean.[1]

Aptean sells software for the financial, manufacturing and other vertical markets integrating Customer Relationship Management (CRM), Customer Experience Management (CEM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Knowledge Management (KM).[2]

History[edit]

Consona Corporation went public in 1997.[3]

In 2003, the venture capital firm Battery Ventures acquired Made2Manage Systems for $30 million in cash.[4]

On August 6, 2009 CDC Software Corporation completed its initial public offering (IPO) on the NASDAQ Global Market under the ticker "CDCS".[5]

In July 2010, Consona acquired open source ERP software provider Compiere with 130 customers.[6]

The CDC-Consona merger was billed as a merger of equals although most of the management team of the surviving company was connected with CDC. Aptean said it planned to maintain and continue to invest in and support all of its brand names.[7]

The owner of Aptean, Vista Equity Partners, tends to take a hands-on approach to management and implements standardized business processes and standard systems and tools.[8]

Aptean named Paul Ilse as its CEO. He was previously Chief Financial Officer of RedPrairie.[9]

Products[edit]

Aptean product portfolio[edit]

Product Name Description
Axis ERP for metals industry
Catalyst Warehouse management system
CDC Factory Manufacturing Intelligence system
Compiere Open source ERP system
Configuration Solutions Product configuration management
Cimnet ERP for printed circuit board industry
DTR ERP for plastics industry
Encompix ERP for project-based companies
Envision X ERP ERP for trading companies
Empower ERP ERP for repetitive manufacturing
Factory MOM Manufacturing execution system
IMI Supply Chain Warehouse Management and Order Management for companies who consider logistics a competitive advantage
Intuitive ERP for regulated industries
Knova Knowledge management system
Made2Manage ERP for make-to-order manufacturers
Onyx CRM
Pivotal CRM
Relevant ERP for aerospace and defense
Respond Feedback management for banks
Ross ERP ERP for process industries
Saratoga CRM
SupportSoft Mobile device management
TradeBeam Global trade management

In 2011 Aptean predecessor company Consona issued a major update to its knowledge management program targeted largely at high tech company’s support groups and customer support organizations that need to capture user manuals, technical diagrams, marketing material and web content.[10]

At the time of its formation, Aptean’s most prominent product offerings include Ross Enterprise for process management, CDC Factory for manufacturing intelligence, Pivotal CRM, Catalyst for warehouse management and Made2Manage for manufacturing ERP.[11]

Aptean launched version 6.8.1 of its customer relationship management solution Saratoga in August 2013.[12]

Aptean won Yaskawa America as a customer for its knowledge management platform.[13]

Aptean launched a complaint management system for financial institutions that is meant to help banks address customer service issues and identify business opportunities using customer data.[14]

References[edit]

  1. ^ Jacques Couret, “CDC Software combines with Consona,” Atlanta Business Chronicle, August 7, 2012.
  2. ^ Bob Fernekees, “Aptean’s Ehab Samy: The CRM 2013 Interview”, DestinationCRM, December 2013.
  3. ^ Steve Gelsi, “Made2Manage going private after IPO,” Marketwatch, June 5, 2003.
  4. ^ Jim Shepherd, “Made2Manage Goes Private With Battery Ventures,” Gartner.com, June 9, 2003.
  5. ^ CDC Software Prices IPO at USD12 Per ADS,” ChinaTechNews.com, August 6, 2009.
  6. ^ Chris Kanaracus, “Consona buys cloud ERP vendor Compiere,” ComputerWorld, June 16, 2010.
  7. ^ Predrag Jakovljevic, “CDC Software + Consona = Aptean (Or: New Bottles for Old Wines),” Technology Evaluation Centers, August 13, 2012.
  8. ^ Cindy Jutras, “CDC Ross + Consona = Aptean,” Mint Jutras, October 26, 2012.
  9. ^ Jacques Couret, “Aptean picks RedPrairie’s Ilse as CEO,” Atlanta Business Chronicle, April 3, 2013.
  10. ^ Alison Diana, “Consona Adds Social Media To Knowledge Management,” InformationWeek, March 29, 2011.
  11. ^ Predrag Jakovljevic, “CDC Software + Consona = Aptean (Or: New Bottles for Old Wines),” Technology Evaluation Centers, August 13, 2012.
  12. ^ Aptean Upgrades Saratoga CRM”, KM World Magazine, August 16, 2013.
  13. ^ Rajani Baburajan, “Aptean Wins Yaskawa America as Customer for its Knowledge Management Platform,” TMCnet, February 10, 2014.
  14. ^ Evan Nemeroff, “Aptean Releases Complaint Management Solution for U.S. Banks,” American Banker, February 11, 2014.