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Type Privately held company
Industry Supply chain management
Founded 1955
Headquarters Memphis, TN, USA
Number of locations Atlanta, Chennai, Limerick, Singapore
Area served Worldwide
Key people J. Kenneth Hazen
President & CEO
Products Transportation management system
Freight payment service
Business intelligence
Website www.ctsi-global.com

CTSI-Global, formally Continental Traffic Service, Inc. and previously CTSI, is an international corporation that provides supply chain management solutions for all aspects of the supply chain: physical, informational, and financial.


CTSI-Global has been accredited with the Better Business Bureau since 1981.[1] J. Kenneth Hazen acquired the company in 1982. Since that time, CTSI-Global has developed from a manual freight bill audit and payment operation into a global supply chain technology and services company.

CTSI-Global supports over 7,000 carriers and clients from many industries, including Fortune 500 companies and 3PLs. The company processes over 250 million transactions and over $5 billion in freight annually. The company offers hundreds of terabytes of online data storage, equivalent to 500 million shipments.[2][3] CTSI-Global boasts that it can save its clients 10-30% of their transportation costs.[4]


CTSI-Global has released two books written by J. Kenneth Hazen and Clifford F. Lynch for an audience of professionals and students:

In 1997, CSTI-Global (via Continental Traffic Publishing Company) published the textbook Transportation and Logistics Basics: A handbook for Transportation and Logistics Professionals and Students, written by R. Neil Southern, Ph.D. of the University of Memphis.


Freight payment[edit]

  • Audit and analysis
  • Contract management
  • Cost allocation
  • Data capture
  • Exception management
  • Freight payment processing

Information management[edit]

  • Benchmarking
  • Carrier report card
  • Dashboard
  • Graph and map
  • Modeling
  • Online reporting

Transportation Management System (TMS)[edit]

  • Carrier selection
  • Claims management
  • Event management
  • Load optimization
  • Order management
  • Shipment execution
  • Tender and ship


See also[edit]


  1. ^ "BBB Review of Continental Traffic Service in Memphis, TN". Better Business Bureau in West Tennessee, North Mississippi & East Arkansas. Retrieved 2010-11-09. 
  2. ^ "About CTSI". CTSI-Global. Retrieved 2009-04-23. 
  3. ^ "CTSI". Inbound Logistics. Retrieved 2009-04-24. 
  4. ^ Inbound Logistics Planner 2010. "CTSI: Your Link to Supply Chain Solutions". Thomas Publishing Company. 
  5. ^ "Books from the Best in the Industry!". CTSI-Global. Retrieved 2009-04-23. 
  6. ^ "The Role of Freight Bill Payment and Transportation Management Information in the Supply Chain Industry". Internet Archive. Retrieved 2013-03-12. 
  7. ^ "Top 100 Logistics IT Providers". Inbound Logistics. 2012. Retrieved 2013-03-12. 
  8. ^ "Top 100 3PL Providers". Inbound Logistics. July 2012. Retrieved 2013-03-12. 
  9. ^ "How2Media announces that CTSI-Global will be part of its "World's Greatest!..." series". 2013-01-07. Retrieved 2013-03-12. 
  10. ^ "Meet your Memphis Social Madness winners". Memphis Business Journal. 2012-07-18. Retrieved 2013-03-12. 
  11. ^ "CTSI Wins Memphis Business of the Year Recognition for the 2nd Time". CTSI-Global. 2006-06-27. Retrieved 2009-04-23. 
  12. ^ "No. 420: Continental Traffic Service". Inc. Retrieved 2009-04-24. 

External links[edit]