Call shop

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Call shop in Argentina

A call shop is a business that provides physical phones for the purpose of making long-distance telephone calls. There are two main types of call shop payment methods; prepaid and postpaid.

Contents

[edit] Call shop requirements

  • VoIP account with a International Calls provider (typically VoIP)
  • A Billing Software to manage Rates and prices.
  • A VoIP Box, 4 or 8 ports, depending the number of booths
  • An Internet connection

[edit] Prepaid

  • Customer visits the call shop.
  • Customer pre-pays the operator for the call.
  • The operator will then activate a phone booth for the customer using billing software.
  • The customer will go to the phone booth and dial the destination number.
  • Billing software will record the call details and the corresponding call charges for future reporting needs.

[edit] Postpaid

  • Customer visits the call shop.
  • Customer chooses a vacant phone booth and dials the destination number.
  • Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
  • When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.

[edit] Links

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