Case management

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Case management refers to the coordination of services such as health, legal, or financial on behalf of a party. This typically includes creating a case file and following a process to ensure delivery of services. A case is handled by a case manager or case team.

• Legal case management
• case management (mental health) - a specific approach for the coordination of community mental health services
• Medical case management - a general term refering to the facilitation of treatment plans to assure the appropriate medical care is provided to disabled, ill or injured individuals (see MeSH N04.590.233.624.250)
• case management (USA health system) - a specific term used in the health care system of the United States of America

In the software industry case management is a popular term that refers to software capabilities that allows organizations to automate case management processes for improving efficiency.

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