Centrelink

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Centrelink
Centrelink-brand.png
Original Centrelink brand
Wagga Wagga Centrelink Office.jpg
Centrelink office in Wagga Wagga, New South Wales.
Agency overview
Formed 1997 (1997)
Preceding Agency Commonwealth Services Delivery Agency
Type Program
Jurisdiction Commonwealth of Australia
Parent department Department of Human Services
Key document Human Services (Centrelink) Act 1997
Website www.humanservices.gov.au/customer/dhs/centrelink
A Centrelink office at Innaloo, Western Australia.

The Centrelink Master Program, or more commonly Centrelink, is a master program of the Australian Government that is managed under the authority of the Department of Human Services. Centrelink delivers a range of government payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, and people from diverse cultural and linguistic backgrounds, and provides services at times of major change.[1] The majority of Centrelink's services are the disbursement of social security payments.

History and operations[edit]

Centrelink commenced initially as a government agency of the Department of Social Security under the trading name of the Commonwealth Services Delivery Agency in early 1997. Following the passage of the Commonwealth Services Delivery Agency Act 1997, the Centrelink brand name came into effect in late 1997. Offices were established nationally to manage services to people in need of social security payments.

On 1 July 2011, Centrelink, together with Medicare Australia, was integrated into the Department of Human Services as a result of the Human Services Act, 2011 (Cth), with the department retaining the brand name as part of its set of master programs.

Centrelink operates one of the largest and highest throughput OLTP database systems in Australia, and is one of the largest users in Australia of Model 204.[citation needed]

See also[edit]

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