A music video was shot for the song, which was directed by Steven Drypolcher. The music video shows the story of two teenagers falling in love.
The video was filmed at Singing Springs Movie ranch a week before the Station Fire burned 250 square miles in the Angeles National Forest. All structures and vegetation seen in the video were destroyed. The player piano was rented and carried up and down a flight of stairs.
"Chances" debuted at No. 83 on the Billboard Hot 100 for the chart week of October 21, 2009. The next week, the song fell off the chart completely and failed to reenter the Hot 100. The song was released to adult radio formats in 2009, reaching the top 10 on Billboard's adult contemporary chart after spending 24 weeks on the chart.