Charles St. Transit Terminal
|Address||15 Charles Street West
|Structure type||Ticket office, washrooms, waiting room, restaurant, covered platforms|
|Opened||1988 (City of Kitchener)|
|Station code||GO Transit: KITB|
|Owned by||Region of Waterloo|
The Charles St. Transit Terminal at 15 Charles Street West in Kitchener, Ontario, Canada is the main bus station and downtown hub for local Grand River Transit (GRT) bus services for Kitchener and Waterloo. This terminal is also used by a number of intercity operators, including Greyhound, GO Transit, Coach Canada and Aboutown.
It is the largest public service facility run by GRT, with the Cambridge Ainslie Street terminal being the only other staffed bus station.
The building was completed in 1988 by the City of Kitchener, which operated Kitchener Transit, GRT's forerunner, at the time. It replaced a facility at Duke and Scott streets, which had become overcrowded. Ownership has since transferred to the Region of Waterloo, GRT's operator.
The primary structure contains this desk, plus washrooms and administrative space on the upper level; the lower level contains both a licensed restaurant and walk-in cafe, plus an ATM. Access between the floors is by either escalator or elevator. Access to the GRT platforms from the entry structure is by an enclosed, elevated walkway; each of the two paired platform groups have a 'pod' containing stairwells and an elevator, which also serve as enclosed, climate-controlled waiting space for passengers.
A small modular office handles Greyhound sales outdoors beside the intercity platform during service hours. All other intercity operators (including GO) are handled by the GRT desk indoors, on the upper level.
The possibility of the Charles St. Terminal becoming redundant in the near future has been broached by a pair of Regional plans: first, on implementation of a rapid-transit backbone which would decentralize bus routes and require fewer platforms at a single downtown location; and second, the plan to build a multi-modal hub at King and Victoria streets to handle train, bus, and rapid-transit services (this would also likely make the railway station redundant). No timeline has been indicated on any such change, to date.
Grand River Transit
- Grand River Transit routes 1, 2, 3, 4, 6, 7, 8, 11, 15, 18, 19, 20, 22, 23, 24, 25, and 200 iXpress; 20 bus emplacements on 4 platforms
- Toronto Quicklink
- Toronto / Guelph / London (local service)
- Hamilton / St. Catharines / Niagara Falls (local service)
- NorthLink Route NL-2: Hanover / Walkerton / Harriston / Palmerston / Listowel / Linwood (local service)