||This article appears to be written like an advertisement. (March 2013)|
|Type of site||Booking service|
CheapOair is a travel website that allows customers to search and book flights, hotels, car rentals, cruises and vacation packages. With localized sites in the United States, Canada and the United Kingdom, customers can book online, by phone with travel agents, or using mobile apps.
To differentiate itself, CheapOair promotes its contact center, where customers can call 24/7 to book travel or learn about exclusive deals that can’t be published online. CheapOair also utilizes strong relationships with its airline suppliers and partners to bring customers flight-focused offers and deals that are competitive within the industry.
CheapOair was founded in 2005 by Fareportal, Inc., a technology company started in 2002 to develop e-commerce sites, booking engines and management tools for the retail and wholesale travel industry.
The Better Business Bureau logged numerous complaints of various natures,including, accepting payments from clients, cancelling their flights and failing to reimburse the client. CheapOair has worked to address these issues, and currently holds a B- rating with the BBB.