Community Services NSW

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Community Services
Agency overview
Type Department
Jurisdiction New South Wales
Headquarters Sydney, New South Wales, Australia
Minister responsible Hon. Gabrielle Upton MP, Minister for Family and Community Services
Agency executive Maree Walk, Chief Executive
Parent Agency NSW Department of Family and Community Services
Key documents Children and Young Persons (Care and Protection) Act, 1998 (NSW)
Adoption Act, 2000 (NSW)

Community Services is a division of the NSW Department of Family and Community Services (FACS). Its purpose is to protect children and young people most at risk of abuse and neglect. The department delivers services to some of the most disadvantaged individuals, families and communities in NSW. FACS enables or assists vulnerable people to participate fully in social and economic life and build stronger, more sustainable inclusive communities.

The main focus of Community Services is on supporting vulnerable families and keeping children and young people safe from abuse and neglect. It works closely with other government departments, non-government organisations (NGOs) and the community to achieve this.

Direct services are provided by Community Services’ through its local Community Services Centres.


The division is led by its Chief Executive, presently Maree Walk, who reports to the Secretary of the NSW Department of Family and Community Services, presently Michael Coutts-Trotter, and Minister for Family and Community Services, presently the Hon. Gabrielle Upton MP.

Reporting directly to the Chief Executive are two directorates (Operations, and Policy, Programs and Strategy) and two offices (Office of the Senior Practitioner and Office of the Chief Executive).

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