Comparison of enterprise search software

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The following tables compare the major enterprise search software vendors in their classes.

General information[edit]

Product formerly k.a. Vendor Stable release Update Platforms API Target Customer Software License Open source Multilingual Website
Lookeen Server[1] Lookeen Server Axonic Informationssysteme GmbH 1.3.1.1118 April 2014 Windows Server .NET  ?  ? No Yes http://www.lookeen-server.com
Coveo Enterprise Search Coveo Platform Coveo Solutions Inc 7.0 February 6, 2014 Windows REST, SOAP, .NET Web customer service, customer interaction hubs  ? No Yes, multilingual user interfaces http://www.coveo.com/en/advanced-enterprise-search
Endeca Guided Search  ? Oracle 6.2.2 March 2012  ?  ?  ?  ?  ?  ? http://www.oracle.com/us/products/applications/commerce/endeca/endeca-guided-search/overview/index.html
Sinequa Enterprise Search Real Time Big Data Search & Analytics Sinequa 8.8 September 2013 Windows Server, Linux Server SOAP,REST,.NET,java  ?  ? No Yes http://www.sinequa.com/en/index.aspx
EXALEAD CloudView  ? Dassault Systèmes R2014 July 2013 Windows Server, Linux Server Push API (PAPI)  ?  ? No Yes,
125 languages supported
http://www.3ds.com/products-services/exalead/products/exalead-cloudview/overview/
FAST for SharePoint 2010 (F4SP) Fast Search & Transfer Microsoft 2010 (SP1)  ? Windows Server, SharePoint .NET  ?  ? No  ?  ?
SharePoint 2013 Fast Search & Transfer Microsoft 2010 (SP1)  ? Windows Server, SharePoint .NET  ?  ? No  ?  ?
Google Search Appliance (GSA)  ? Google 7.2 February 2014  ? .NET, Java  ?  ?  ? Yes http://www.google.com/enterprise/search/products/gsa.html
HP Autonomy IDOL [2] . HP/Autonomy 10  ? Windows, HP-UX, Linux  ?  ?  ?  ? Yes  ?
IBM Infosphere Data Explorer Vivisimo Velocity IBM  ?  ?  ?  ? big data and analytics projects  ?  ? Yes http://www-01.ibm.com/software/data/information-optimization/
LucidWorks Search Lucid Imagination LucidWorks Inc. 2.6 September 2013 Windows and Linux, MacOS REST APIs  ?  ? Yes  ? http://www.lucidworks.com/lucidworks-search/
Perceptive Search/ISYS Enterprise Server Lexmark Perceptive Software 4.2  ? Windows, Linux, Solaris, Mac OS, HP-UX and AIX REST, SOAP  ?  ?  ? Yes http://www.perceptivesoftware.com/products/perceptive-search
Secure Enterprise Search (SES)  ? Oracle 11.2.2.2 January 2014 Windows, Linux (Oracle, RedHat and SUSE, 32-bit and 64 bit), Solaris  ?  ?  ?  ?  ?  ?
RAVN Connect RAVN Systems 3.3 February 2014 Windows Server, Linux Server REST API  ?  ? No Yes http://www.ravn.co.uk/capabilities/enterprise-search/

Features[edit]

Content Collection & Indexing[edit]

This section compares the ability of the products to collect and index content, both textual and non textual, from different data source types and document types (formats).

Indexing and connectivity[edit]

This is about indexing pipeline tools and processes; included connectors, support for connectors, etc.

Web-based[edit]
Description Lookeen Server [3] HP Autonomy/IDOL [4] Coveo for Advanced Enterprise Search [5] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search [6] RAVN Connect
HTTP For crawling of Web servers.  ?  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
HTTPS For crawling of secured Web servers.  ?  ? Yes  ? Yes Yes  ?  ?  ?  ?  ? Yes Yes Yes
XML For indexing any XML-compliant data source.  ? Yes Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
File-based[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search 6.2.2 Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Netware file systems For incremental indexing of Netware file systems.  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Samba/Unix file systems  ? Yes Yes  ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Windows file systems, Windows NT Filesystems (NTFS) Yes Yes Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Archiving/Directory[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [7] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
LDAP For indexing a company directory stored on a LDAP (v2 or v3) server.  ?  ? Yes  ? Yes Yes  ?  ? Yes  ?  ?  ?  ? Yes
Microsoft Active Directory Supports Microsoft Active Directory. Yes  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Symantec Enterprise Vault .  ? Yes Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Messaging[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Akonix .  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
Facetime .  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
IBM Lotus Connections .  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
IMAP For indexing e-mail messages and attached files stored on an IMAP server. Yes  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
IBM Lotus Notes For indexing e-mail messages and attached files stored on a Lotus notes server.  ? Yes Yes  ? Yes Yes
(trigram:CLN)
 ?  ? Yes  ?  ?  ? Yes Yes
Microsoft Exchange Ability to retrieve and index e-mail messages and attached files
(Mailboxes, Public Folders).
Yes Yes Yes,
Exchange 2003/2007/2010/2013 Servers
 ? Yes Yes
(trigram:CXG)
 ?  ? Yes
(via Adhere Solutions partner)
 ?  ?  ? Yes,
Exchange 2003 Servers
Yes
Microsoft Exchange Online . Yes  ? Yes  ? Yes .  ?  ?  ?  ?  ?  ?  ? Yes
NNTP For real-time indexing of Usenet news groups.  ?  ?  ?  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?
Gmail .  ?  ? Yes  ? Yes .  ?  ?  ?  ?  ?  ?  ? Yes
CMS, DMS & Social[edit]
Description Lookeen Server HP Autonomy/IDOL Autonomy [8] Coveo for Advanced Enterprise Search [9] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Alfresco .  ? Yes Yes  ? Yes Yes, but no native support  ?  ? Yes (via Incentro partner)  ?  ?  ?  ? Yes
EMC Documentum Server .  ? Yes Yes  ? Yes Yes
(trigram:CDO)
 ?  ? Yes  ?  ?  ? Yes Yes
EpiServer .  ? Yes Yes  ?  ? No  ?  ?  ?  ?  ?  ?  ?  ?
IBM Content Manager .  ? Yes  ?  ? Yes  ?  ?  ? Yes
(via Adhere Solutions partner)
 ?  ?  ?  ? Yes
IBM FileNet .  ? Yes  ?  ? Yes  ?  ?  ? Yes
(via Adhere Solutions partner)
 ?  ?  ?  ? Yes
IBM WebShpere .  ? Yes Yes  ? Yes Yes, Informatica PowerCenter 9.x connectivity  ?  ? Yes (via Adhere Solutions partner)  ?  ?  ?  ? Yes
Jalios .  ?  ?  ?  ? Yes Yes
(trigram:CJA)
 ?  ?  ?  ?  ?  ?  ?  ?
SharePoint .  ? Yes Yes  ? Yes Yes
(trigram:CXG)
 ?  ? Microsoft SharePoint Portal Server
Microsoft SharePoint Services
 ?  ?  ?  ? Yes
SharePoint Online .  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Dropbox .  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Windows File Share . Yes  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Google Docs .  ? Yes Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Jive .  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?
Plumtree .  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?
Lithium .  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Confluence .  ? Yes Yes  ? Yes  ?  ?  ? Yes (via partner)  ?  ?  ?  ?  ?
Twitter .  ? Yes Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Facebook .  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
LinkedIn .  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Databases[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [10] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
IBM DB2 .  ? Yes Yes  ? Yes Yes,
ETL:Informatica PowerCenter
DB2 for Linux
 ?  ? Yes  ?  ?  ?  ? Yes
JDBC  ? Yes Yes  ? Yes Yes,
translates SQL database fields
into XML documents
than are then indexed together
with the document metadata
 ?  ?  ?  ?  ?  ?  ? Yes
Microsoft SQL Server .  ? Yes Yes  ? Yes Yes,
ETL:Informatica PowerCenter
 ?  ? Yes  ?  ?  ?  ? Yes
MySQL .  ? Yes Yes  ? Yes  ?  ?  ? Yes  ?  ?  ?  ? Yes
ODBC .  ? Yes Yes  ? Yes Yes,
ETL:Informatica PowerCenter
 ?  ?  ?  ?  ?  ?  ? Yes
Oracle RDBMS .  ? Yes Yes  ? Yes Yes,
ETL:Informatica PowerCenter
 ?  ? Yes  ?  ?  ? Yes Yes
Sybase .  ? Yes  ?  ? Yes Yes,
ETL:Informatica PowerCenter
 ?  ? Yes  ?  ?  ?  ? Yes
CRM, ERP, PLM, BI[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance [11] IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Salesforce .  ? Yes Yes  ? Yes Yes
(trigram:CSF)
 ?  ? Yes (via partner)  ?  ?  ?  ? Yes
SAP .  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Siebel/Oracle .  ? Yes Yes  ? Yes Yes, ETL:Informatica  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft Dynamics .  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Business Object .  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes Yes
IBM Cognos .  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes Yes
Informatica PowerCenter .  ?  ?  ?  ?  ? Yes
(trigram:CJA)
 ?  ?  ?  ?  ?  ?  ?  ?
MicroStrategy .  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes (via partners)  ?
PTC Windchill .  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
ENOVIA Support for MatrixOne/Enovia data.  ? Yes  ?  ?  ? Yes
(trigram:CEN)
 ?  ? Yes (via partner)  ?  ?  ?  ?  ?
Miscellaneous[edit]
Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search 6.2.2 Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Jira .  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
Mantis .  ?  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
JD Edwards/Oracle EnterpriseOne, World.  ? Yes  ?  ?  ? Yes
ETL:Informatica PowerCenter
 ?  ?  ?  ?  ?  ?  ?  ?
PeopleSoft/Oracle .  ? Yes  ?  ?  ? Yes
ETL:Informatica PowerCenter
 ?  ?  ?  ?  ?  ? Coming soon  ?

Supported Formats[edit]

File type Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [12] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView [13] FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Adobe PDF Includes Adobe Acrobat or other PDF documents. Yes Yes Yes,
Version 1.0 to 1.7
 ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Web pages HTML, XHTML, etc. Yes Yes,
versions v.3, 4, 5
.asp, .aspx, .cgi, .col,
.dochtml, .dothtml, .fphtml,
.hta, .htm, .html, .jsp, .php,
.pothtml, .ppthtml, .shtm,
.shtml, .xlshtml
 ? Yes Yes,
versions v.4.01 and above, and XHTML
 ?  ?  ?  ?  ?  ?  ? Yes
XML Extensible Markup Language (.xml) Yes Yes Yes  ? Yes Yes,
any DTD
 ?  ?  ?  ?  ?  ?  ? Yes
Text Raw text. Yes  ? .ascx, .bat, .cmd, .config,
.csv, .dic, .exc, .inf, .ini,
.js, .jsl, .log, .nfo, .scp,
.sdl, .sln, .txt, .vbdproj,
.vbs, .vdp, .vdproj, .vjp,
.vjsproj, .vjsprojdata,
.wsdl, .wsf, .wtx, .xsd
ANSI, ASCII, Unicode
 ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Microsoft Excel Microsoft Excel Charts (.xls),
Microsoft Excel XML (.xlsx, .xltm, .xltx)
Others (.xlam, .xlb, .xlm, .xlsm)
Yes  ?
Version 5.0, 95(7.0), 97, 2000, XP, 2003, 2007, 2010.
Indexes Excel 2010 attachments.
Yes Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft Word Microsoft Word (.doc)
Microsoft Word XML (.docx, .dotx, .dotm)
Yes Yes
for Mac, Windows (multiple versions)
Version 6.0, 6.0 (for MAC), 95 (7.0), 97, 98 (for MAC), 2000,
XP, 2003, 2007, 2010
Indexes Word 2010 attachments.
 ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft PowerPoint .pot, .potm, .potx, .ppam,
.pps, .ppsm, .ppsx, .ppt,
.pptm, .pptx
Yes  ? Yes,
Indexes PowerPoint 2010 attachments.
 ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft Access MDB  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft Project MPP  ? Yes  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes Yes
Microsoft Visio VSD  ? Yes
(multiple versions)
 ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Microsoft Outlook Message, archives, and templates (.msg, .oft, .pst) Yes Yes Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
MIME documents Multipurpose Internet Mail Extension. Yes Yes,
Microsoft Outlook Express Mac and PC (multiple versions) (.eml)
.email, .eml, .ews, .mime
MIME converter available with CES 7.0.5935+
 ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Sun StarOffice .  ?  ?  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes  ?
Lotus 1-2-3 .  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Lotus Freehand .  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Corel WordPerfect Corel WordPerfect Linux (.wps)
Corel WordPerfect Macintosh (.wps)
Corel WordPerfect Windows (.wo)
Corel WordPerfect Windows (.wpd)
 ? Yes  ?  ?  ? Yes,
version 6 and 7
 ?  ?  ?  ?  ?  ?  ? Yes
Archive files .  ? 7Z, DMG, HQX, BIZIP2, GZ, ISO, JAR,
EMX, BIN, BKF, CAB, LZH/LHA
ZIP, RAR, RTFD, TAR, Z, UUE
multiple versions.
 ?  ? Yes RAR, ZIP  ?  ?  ?  ?  ?  ?  ? Yes
RTF Rich Text Format Yes Yes,
multiple versions.
 ?  ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Image files
(text extraction)
Yes  ? Yes,
.bmp, .jpeg, .max, .pcx/.dcx,
.pdf, .png, .tiff, .tiff-fx
requires the Optical Character Recognition (OCR) module.
 ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Images
(metadata extraction)
Creation of thumbnail. Yes  ? .bmp, .emf, .exif, .gif,
.icon, .jpeg, .png, .tiff,
.wmf
 ? Yes Yes,
JPEG, PNG, GIF, PNG
 ?  ?  ?  ?  ?  ?  ? Yes
Audio
(text extraction)
 ?  ? .aif, .aifc, .aiff, .asf, .au,
.cda .mid, .midi, .mp1, .mp3,
.mpga, .rmi, .snd, .wav , .wma
Requires the Coveo Audio Video Search (CAVS) module.
 ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
Audio (metadata) Creation of thumbnail.  ?  ?  ?  ? Yes Yes,
MP3, OGG.
 ?  ?  ?  ?  ?  ?  ? Yes
Video  ? .264, video/3gpp, .3mm, .4mp ...
.avi, .m1v, .mov, .mp2, ...
.avi, .m1v, .mov, .mp2, .mp2v,
.mpa, .mpeg, .mpg, .mpv2 .qt,
.rec, .rm, .rnx, .wm, .wmv
Requires the Coveo Audio Video Search (CAVS) module.
 ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes
MacroMedia Flash .  ?  ?  ?  ? Yes,
MacroMedia Flash text section and hypertext links
 ?  ?  ?  ?  ?  ?  ?  ?  ?
Autovue 2D & 3D CAD files .  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes,
Open CAD files directly inside Autovue
 ?
AutoCAD Drawing AutoCAD Drawing (DWF), AutoCAD Drawing Exchange (DXF)  ? Yes,
(multiple versions)
 ?  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes
CATIA versions 4 and 5 Drawing document (CATDrawing), Part document (CATPart),
Assembly document (CATProduct), Model (V4 only)
 ? Yes  ?  ?  ? Yes,
any 5 version
 ?  ?  ?  ?  ?  ?  ?  ?
SolidWorks v1 Drawing (.slddrw), Assembly (.sldasm),
Part (.sldprt)
 ? Yes  ?  ?  ? Yes,
2003 to 2013 releases
 ?  ?  ?  ?  ?  ?  ? Yes
Pro/ENGINEER Part (.prt), Assembly (.asm)  ?  ?  ?  ?  ? Yes,
any release from R16 to 2001, from WF1 to WF5
 ?  ?  ?  ?  ?  ?  ?  ?
CAD Open formats .  ?  ?  ?  ?  ? Yes,
IGES version 5.2 and 5.3, STEP-File
 ?  ?  ?  ?  ?  ?  ? Yes

Text Analytics[edit]

Linguistics Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance [14] IBM Infosphere Data Explorer LucidWorks Search [15] Perceptive Search Secure Enterprise Search [16] RAVN Connect
Language detection Ability to identify the languages at indexing time.  ?  ? Yes  ? Yes Yes Yes Yes Yes  ? Yes  ?  ? Yes
Synonyms/stemming Ability to treat as synonyms variations of keywords.  ?  ? Yes  ? Yes Yes Yes  ? Yes  ? Yes  ?  ? Yes
Named Entity Extraction Ability to automatically extract entities such as persons, locations and organizations from indexed content.  ? Yes
named "Eduction"
Yes  ? Yes Yes Yes Yes Yes  ?  ? Yes  ? Yes
With automatic entity linking
Stop words Ability to exclude stop words (e.g. 'an', 'the') in order to improve relevance. Yes  ? Yes Yes Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes

Audio & Video Analytics[edit]

Multimedia Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search 6.2.2 Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Audio analytics Ability to understand topics being discussed, genders and emotional tones of speech, music, etc.  ?  ?  ?  ?  ?  ? No  ?  ?  ?  ?  ?  ? Yes
speech, topics, music, keyword spotting
Video analytics Ability to understand the content of the video without relying on metadata (e.g. key framing, facial identification, logo recognition, etc.)  ? Yes  ?  ?  ?  ? No  ?  ?  ?  ?  ?  ? Yes
Image analytics Ability to detect patterns in image (e.g. faces, bodies, gender, age range, expression, etc.)  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?

Search Experience[edit]

This section compares the ability of the products to :

  • Enable the user to enter and execute the query
  • Present the data to the user within seconds after the query is parsed and processed so that the user can find what he seeks quickly and act on it.

Search Language[edit]

Query Parser Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search[17] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect [18]
Wildcard search Does the system use the asterisk ("*") and question mark ("?") character as a wildcard? Yes  ? Yes  ? Yes  ?  ?  ? Yes  ? Yes  ? Yes Yes
Fuzzy search Does the system offer phonetic and approximate spelling search? (distinctions of syntax and semantics)  ?  ? Yes  ? Yes Yes  ?  ?  ?  ? Yes  ? Yes Yes
Exact phrase search Does the system enable to find words as a phrase? Yes Yes Yes  ? Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes
Proximity search Support for advanced proximity operators - NEAR, BEFORE, AFTER.  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes  ?  ? Yes
Range search Ability to match all terms which are lexically between square brackets ("[]") and curly braces ("{}").  ?  ?  ?  ? Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes
Boosting a term Automatic bigram and trigram relevancy boosting.  ?  ? Yes  ?  ?  ?  ?  ?  ?  ? Yes  ?  ? Yes
Boolean search Does the system interprets Boolean operators? Yes Yes Yes  ? Yes  ?  ?  ?  ?  ? Yes  ? Yes Yes
Graph search Does the system keep relationships between fields and allows searching for them (while enabling full-text search)?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? Yes

Usability[edit]

Search Query[edit]

This is the process of searching (querying).

Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [19] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Auto-complete Does the system provide an automatic query guidance in the search box while typing?  ? Yes Yes  ? Yes Yes Yes Yes Yes  ? Yes  ? Yes Yes
Spell-checking Does the system checks if the words in the query are spelled correctly and suggest corrections?  ? Yes Yes  ? Yes Yes  ?  ? Yes  ? Yes  ? Yes Yes
Federated search The ability to send the same query simultaneously to several searchable sources. Yes Yes Yes  ? Yes  ? Yes  ? Yes Yes  ? Yes Yes Yes
Advanced search page Does the system allow users to perform complex and sophisticated queries? Yes  ? Yes  ? Yes Yes  ?  ? Yes  ?  ?  ? Yes Yes
Result-list[edit]

This is the process of scanning the content of any document directly from the result lists.

Description Lookeen Server HP Autonomy/IDOL [20] Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance [21] IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Relevance ranking Ability to find the highest quality and most relevant documents and bring them to the top of a search results list.  ?  ? Yes  ? Yes Yes Yes Yes Yes
Google Site Search factors in more than 100 variables
for each query
 ? Yes Yes  ? Yes
Find similar Ability to find similar links. Yes  ?  ?  ? Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes
Hit highlighting Ability to highlight query key terms within the document in search result. Yes Yes Yes  ? Yes Yes No No Yes  ?  ?  ? Yes Yes
Summarization
(view as HTML)
Does the system offer content preview in the search result, so that users can judge relevance of results? Yes Yes  ?  ? Yes Yes *only available for Office file types (Powerpoint, Excel, Visio, etc.) Partial Yes
converts over 220 file formats into HTML
 ?  ?  ? Yes Yes
Does the system enable to copy/paste from within the preview? Yes  ? Yes  ? Yes Yes No No Yes  ?  ?  ?  ? Yes
Thumbnails and preview Ability to generate thumbnails for a large amount of different file types.  ? Yes
100+ doc types
Yes  ? Yes Yes, but low resolution for CATProducts
no thumbnails for Pro/E assemblies
*only available for Office file types (.DOCx, .PPTx)
First page thumbnail preview
Partial  ?  ?  ?  ?  ? Yes
Full document graphical preview Ability to access the content of any document without having to open a windows client application.  ?  ?  ?  ? Yes Yes
regardless of the file's original application
*only available for PowerPoint file types Yes  ?  ?  ?  ?  ? Yes
Asynchronous loading
Document comparison Ability to compare.  ? Yes
for version management, signature identification, among other features
 ?  ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Clustering Ability to dynamically organize search results into groups.  ? Yes  ?  ? Yes Yes  ?  ? Yes
group search results by topic
 ?  ?  ?  ? Yes
Sort by fields Ability to sort all results by order of date or other attribute. Yes  ? Yes  ? Yes Yes  ?  ? Yes  ?  ?  ? Yes,
„hard sort‟
Yes

Faceted Navigation[edit]

This is the process of browsing the content by narrowing search results quickly in clicking filters that refine results based on related categories, so that users extract more meaning and insight from the content.

Facets Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [22] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Multiple filters Does the system enable the user to filter results in selecting multiple facet values? Yes  ? Yes  ? Yes Yes  ?  ?  ?  ? Yes Yes  ? Yes
Facet values and counts Ability to display the term and the number of documents containing that term in the search results. Yes  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Hierarchical- and range facets .  ?  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Date, number and string types Ability to filter by date/time, number and string data types. Yes  ? Yes  ? Yes  ? Yes  ?  ?  ?  ?  ? Yes Yes

Social and collaborative[edit]

This is the process of asking social network.

Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 [23] SharePoint 2013 [24] Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search [25] Secure Enterprise Search RAVN Connect
Search result tagging Ability to improve relevancy by creating or adding existing tags.  ?  ? Yes  ? Yes Yes Yes  ?  ?  ?  ?  ? Yes Yes
Real time
Tag searching Ability to search for a tag.  ?  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ? Yes Yes
Personalization/ Audience targeting Ability to deliver more accurate targeted results.  ? Yes,
browse histories, content contributors, and interactions, etc
Yes  ? Yes  ? Yes  ? Yes,
source, date, metadata and entities biaising
 ?  ? Yes  ? Yes
Expertise location Ability to find experts in users organization by searching on related keywords.  ? Yes Yes  ? Yes Yes
with SDK
 ?  ? Yes  ?  ?  ?  ? Yes
Saved search Ability to save searches. Yes  ? Yes  ? Yes Yes
with SDK
No No  ? Yes  ? Yes  ? Yes
Saved alerts Ability to save alerts in order to notified when new content matching your queries has been added to the system.  ?  ?  ?  ? Yes  ?  ? No  ?  ? Yes  ?  ? Yes
Saved RSS feeds Ability to save RSS feeds.  ?  ? Yes  ? Yes  ?  ? No  ?  ?  ?  ?  ? Yes

Mobile support[edit]

Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Mobile search Does the system support mobile device access and search? Yes  ? Yes  ? Yes Yes  ?  ?  ?  ?  ?  ?  ? Yes
Mobile UI Does the system detect the user device (desktop, smartphone, tablet, etc.) and adapt itself based on it?  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Geolocation Does the system enable from the end-user’s geolocation to provide additional context to filter?  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ? Yes
Compatibility Is the system compatible with iOS.  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?
Is the system compatible with Android?  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?
Is the system compatible with Windows Phone?  ?  ? Yes  ? Yes  ?  ?  ?  ?  ?  ?  ?  ?  ?

Administration & Architecture[edit]

This section compares the flexibility in the underlying architecture, application development, the scalability and the administrative services of the products.

Management & Search analytics[edit]

This table is about the ability to report on usage and activity (most popular queries, documents not found, etc.)

Search analytics Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search [26] Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Web based administration interfaces
(HTML)
.  ?  ? Yes Yes Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes
Search statistics Does the system collect search statistics?  ?  ? Yes  ? Yes  ? Yes  ?  ?  ?  ?  ? Yes Yes
Search reports Does the system enable to report search statistics?  ?  ? Yes Yes Yes  ? Yes  ?  ?  ?  ?  ? Yes,
most popular queries
Yes
Portal usage reports Does the system enable to report on portal usage?  ?  ?  ? Yes,
popular navigation
Yes Yes
with SDK
No  ?  ?  ?  ?  ?  ? Yes
Document storage reports .  ?  ? Yes  ? Yes  ? No  ?  ?  ?  ?  ? Yes,
for documents not found
 ?
Custom reports .  ?  ?  ?  ? Yes Yes
with SDK
No  ?  ?  ?  ?  ?  ? Yes
Click Scoring Ability to improve relevancy by enabling to track which results are most often clicked.  ?  ?  ?  ? Yes  ?  ?  ?  ?  ? Yes  ?  ? Yes

Interface flexibility[edit]

This is about tools to customize the interface,so that it adds value to any industry or business process.

Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Standard based open interface Does the system support all client platforms?  ? Yes,
HTTP and XML/JSON
 ? Yes Yes  ?  ?  ?  ?  ? Yes,
XML, JSON and HTTP
 ?  ? Yes
Page Layout Helper Ability to change easily to global attributes (logo, fonts, header, and footer) and to the look of the Search Box and Search Results.  ?  ?  ?  ? Yes  ? No, action menu on search results not configurable  ? Yes  ? Yes  ?  ? Yes
Stylesheet editor Ability to make more extensive changes using XSLT stylesheet.  ?  ? Yes  ? Yes Yes
Full customization with CSS or Java API & XML
Yes  ? Yes
XSLT stylesheet editor
 ? Yes  ? Yes Yes

Scalability[edit]

Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search [27] Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Index capacity How many total documents can be indexed into the system? up to 10 Million  ?  ?  ?  ?  ? Up to 100 Million Up to 100 Million  ?  ?  ?  ?  ? Scalable to billions
Indexing rate How rapidly documents can be added or reprocessed into the index? real time  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ? per requirement, scalable
Query-processing speed How many queries per second (QPS) the engine can process?  ? 2,000
across all indexed data with sub-second response times
 ?  ?  ?  ?  ?  ?  ?  ?  ?  ? scalable

Platform readiness[edit]

Search analytics Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
General system requirement Minimum of available disk space. 100 MB  ?  ?  ?  ? 25 GB  ?  ?  ?  ?  ?  ?  ? 10 GB
Minimum RAM. 8GB  ?  ?  ?  ? 8 GB  ?  ?  ?  ?  ?  ?  ? 8 GB
Hard drives to store the data files.  ?  ?  ?  ?  ? SCSI, SAS, SAN, over FC or SSD disks
(as opposed to SATA disks)
 ?  ?  ?  ?  ?  ?  ? optimised for throughput
SCSI, SAS, SAN

Vendor Intangibles[edit]

This section compares each software investment.

Investment Description Lookeen Server HP Autonomy/IDOL Coveo for Advanced Enterprise Search Endeca Guided Search Sinequa Enterprise Search EXALEAD CloudView FAST for SharePoint 2010 SharePoint 2013 Google Search Appliance IBM Infosphere Data Explorer LucidWorks Search Perceptive Search Secure Enterprise Search RAVN Connect
Hardware costs Total costs of servers. 0  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
Installation costs .  ? ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?
License costs .  ? ?  ?  ?  ?  ?  ?  ? 500,000 Documents – $28,387
1 million documents – $66,236
Upgrade from 1 million to 2 million documents – $1,971
2 Million documents – $123,010
2 Million documents – $123,010
3 Million documents – $113, 548
3 Million documents – $158,967
5 Million documents – $433,766
10 Million documents – $305,066
10 Million – $423,913
15 Million documents – $533,896
15 Million documents with hot backup – $615,053
30 Million documents with hot backup – $993,548
 ?  ?  ?  ?  ?
Annual Maintenance Annual Maintenance fees.  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?  ?

References[edit]

First version[edit]