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Industry Health care
Founded 1979
Headquarters Addison, Texas, United States
Key people
John R. Anderson, D.O.
(Chief Medical Officer and Executive Vice President)
Ted Bucknam
(Executive Vice President and Chief Operating Officer)
Products Occupational Medicine
Urgent Care
Primary Care
Physical Therapy
Health and Wellness
Revenue $752 million (2009)
Total assets $654 million (2009)
Number of employees

Concentra Inc., is a national health care company founded in 1979 in Amarillo, Texas. Concentra delivers a wide range of medical services to employers and patients, including urgent care, occupational medicine, physical therapy, primary care, and wellness programs.

The company is now based in Addison, Texas and operates more than 330 medical centers in 40 states. Concentra has more than 900 affiliated primary care physicians and 600 physical therapists. These health care professionals treat injuries and illnesses, provide disease prevention and wellness services, perform physical examinations, and conduct drug testing. Concentra also provides a range of health improvement solutions to employers, and operates more than 270 employer-worksite medical facilities.

The company's primary focuses are occupational health, physical therapy, health and wellness, urgent care, and primary care.[1]


Concentra’s predecessor was founded when three primary care physicians opened up the first Occupation Health Center in Amarillo, Texas. These physicians applied the same occupational health model to their second location, which opened in Garland, Texas in 1985.[2]

Between 1985 and 1997, the network of medical centers grew under the management of OccuCenters, Inc. In 1997, Dallas-based OccuSystems, Inc., parent of OccuCenters, merged with Boston-based CRA Managed Care, Inc. to form Concentra Managed Care, Inc., a publicly traded company. In 1999, the company's stock was privatized, and in 2001, the company changed its name to Concentra Inc. A period of expansion followed as Concentra grew to include health-related businesses such as network services, bill review, case management, independent medical examinations, and PPO networks. Following a series of divestiture transactions in 2006 and 2007, Concentra narrowed its focus on occupational health, medical center expansion, and wellness and preventive care.

In 2007, the company launched its urgent care initiative to meet the growing need for a cost-effective option to hospital emergency rooms for non-emergent conditions. As part of this initiative, the organization wanted a consistent platform to support its strategic growth plan and align more than 330 centers in 40 states that were varied in design, operational requirements, and brand mark.[3]

In December 2010, Humana announced its acquisition of Concentra for approximately $790 million. Welsh, Carson, Anderson & Stowe, a New York City-based private equity firm, had previously owned a majority of Concentra's equity since 1999.[4]

Approximately 80% of Concentra's revenue is derived from patient visits to its medical centers while Health Solutions generate the remaining 20%.

An urgent care location in Hillsboro, Oregon

On average, more than 30,000 patients visit Concentra's medical centers each day. According to the Bureau of Labor Statistics, 1 out of every 7 occupational injuries in the U.S. is treated by Concentra.[citation needed]


An $8 million settlement was granted by a federal judge, ending a workers compensation class action lawsuit brought by injured Walmart employees in Colorado. The plaintiffs alleged that Walmart, it’s adjuster Claims Management Inc (CMI) and Concentra Health Services hindered medical providers from making independent judgements on how to treat injured workers.

Under the terms of the settlement, Wal-Mart and CMI, must pay $4 million, while Concentra will pay another $4 million. Further, each injured Walmart worker who was treated at a Concentra facility will receive $520, while those treated at other facilities will receive $50.

The settlement also stipulates that Walmart and CMI provide training to adjustors who will handle future worker compensations claims. And, Concentra must also provide periodic training to its marketing and sales force regarding state laws that prohibit outside interference in how medical care is provided. In 2005, a class action lawsuit against Concentra, Inc., Concentra Managed Care, Inc., and Focus Healthcare Management Inc. was filed by Kenneth Gogel of Gogel & Gogel on behalf of First State Orthopaedics, Roy Lerman, M.D., and other medical providers for breach of contract and other contractual claims. The defendants were accused of a silent PPO and unfair repricing activities. The lawsuit were settled in a nationwide settlement,[5] which was applicable to medical providers throughout the county, i.e. every physician in US who has had any workers compensation or auto accident bill repriced by any of the Concentra defendants.[6]


  1. ^ "About Concentra fact sheet". Concentra Inc. Retrieved 2012-06-20. 
  2. ^ "History". Concentra Inc. Retrieved 2010-08-02. 
  3. ^ "Concentra: One Patient at a Time". Concentra Inc. Retrieved 2010-08-01. 
  4. ^ "Humana to buy Addison-based Concentra for $790 million". Dallas Morning News. Retrieved 2011-01-01. 
  6. ^ "Concentra Settlement Information - Opt-out instructions". 

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