StepChange Debt Charity
StepChange Debt Charity (formerly the Consumer Credit Counselling Service (CCCS)) is a debt charity registered in the United Kingdom. The organisation offers debt counselling and money management and can be contacted through its freephone telephone helpline or online through StepChange Debt Remedy, its online debt counselling tool.
The introduction of debt counselling over the telephone proved to be a success and the charity expanded throughout the late 1990s and early 2000s.
The charity has continued to grow in recent years. In 2007 they established a non-profit individual voluntary arrangement service and 2010 launched a free equity release advice service. In 2011 the charity was contacted by almost 370,000 people seeking debt advice.
StepChange Debt Charity is funded by voluntary contributions from the credit industry, such as Lloyds TSB, Barclays and HSBC. In the most recently published report they made no investment gain from their charity work. The charity has been successful over recent years to become the UK's leading debt advice charity, managing unsecured debt worth £3.7bn.
- Mason, Tania (12 October 2012). "Debt charity CCCS to rebrand as StepChange". Retrieved 7 November 2012.
- http://www.stepchange.org/portals/0/Documents/media/reports/statisticsyearbooks/stats-yearbook-2011.pdf (page 29)