Cross Telecom

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Cross Telecom
Industry Telecommunications
Founded 1996

Bloomington, Minnesota Corporate and National
Sales Office
10900 Nesbitt Avenue South

Bloomington, MN 55437, USA
Area served
United States
Key people

CEO Bob Coughlin,
Executive VP Sales and Marketing John DeLozier,
CFO Mike Bevilacqua,
CTO David Lover,
VP CPS Operations Doug Lang,

VP Managed Services Wade Hoffman
Products Communication Solution Provider
Services Planning, Design Implementation and on-going Technical support for Advanced Communications Solutions.

Fiscal Year-End – December

2008 Sales (mil.) 115.5 est.
Number of employees

300+ (2009)

Avaya, Cisco, Extreme Networks

American Communication Technologies, Inc.


Cross was founded in 1996 and is located in Bloomington, Minnesota.[1] Cross is a company that sells a range of products and services across the telecommunications industry that include: VOIP, networking, unified communications, Avaya maintenance & support, and professional services. In addition to those services, Cross University provides customers with training. Cross is an Avaya National Platinum Business Partner, Avaya Platinum DevConnect Business Partner, Cisco Silver Certified Partner, and Extreme Networks Diamond Partner. Cross’ partnership with Extreme Networks provides communication and network solutions.[2] Cross is also a member of the Avaya Services Delivery Specialization (SDS) program. The SDS program allows Cross to provide services in implementation, maintenance support and application integration. Cross Telecom offers their services across verticals[clarification needed] such as: federal government, health care and education.[3]

Cross Achievements[edit]

  • 4 time winner of Avaya National Business Partner of the Year Award
  • Catalyst Eagle Award for the Central Region Business Partner of the Year
  • Cisco Channel Customer Excellence Achievement
  • Inc. Magazine Top 500 Companies
  • Minnesota's Top 50 Fastest Growing Company

Cross Telecom changed their company name to Arrow S3

2015 Update: Arrow S3 becomes Arrow Systems Integration

Community involvement[edit]

Cross supports a variety of organizations such as United Way and Habitat for Humanity. In addition, Cross has developed relationships with three specific nonprofit organizations: Heartline Haiti Ministries and Hope Academy.

Cross University[edit]

Cross University offers training in a new 82,000-square-foot (7,600 m2) facility in Bloomington, Minnesota. Cross University offers such programs as Cross Briefing, Training and Demo Center, equipped with communications technology.

Cross offers training utilizing:

  • Classroom Training
  • Hands-on Training
  • Online Training [4]


  1. ^ "About us. Cross Telecom Corporation.". Retrieved 15 Feb 2009. 
  2. ^ "". Retrieved 15 Feb 2009. 
  3. ^ "". Market Wire. 2008. Retrieved 15 Feb 2009. 
  4. ^ "Cross University. Cross Telecom Corporation.". Retrieved 15 Feb 2009.