D&H Distributing

From Wikipedia, the free encyclopedia
Jump to: navigation, search

D&H Distributing is a privately held North American technology distributor to the IT (information technology) and consumer electronics supply channels, founded in 1918 in Williamsport, Pennsylvania. Currently headquartered in Harrisburg, Pennsylvania, the company distributes IT products, including server, storage and networking solutions; consumer electronics, videogaming, home networking, housewares, and sports and recreation products with a focus on resellers selling to small business (SMB) technology customers.[1] These products are distributed via five locations throughout the US and Canada. The company's customer base consists of computer resellers, integrators, retailers, etailers and consumer electronics dealers. The majority of D&H's SMB (small to mid-size business) reseller customer base sells to regional offices in vertical markets such as healthcare, education, real estate, advertising, and finance.[2]

D&H Distributing is a more than $3 billion organization as per December 2013 .[3] The company ships out of five separate locations including its US headquarters in Harrisburg, PA; a Canadian headquarters in Brampton, Ontario; an Atlanta distribution center; plus additional locations in Chicago, IL; and Fresno, CA.[4]

D&H Distributing has appeared on the Forbes List of America’s Top Private Companies in 2009, 2010, 2011, 2012 and 2013, going from number 252 to 151 in that period.[5]

History[edit]

D&H Distributing was founded as Economy Tire and Rubber, a tire retreading company, established by brothers-in-law David Schwab and Harry Spector. In 1921, the company began selling wholesale parts for automobile service industry, adding crystal radios by 1926 and moving into a distribution capacity by signing with radio manufacturer Philco. Consumer appliances such as refrigerators, washers, vacuum cleaners, and ranges were added to the company’s offerings. The company was renamed D&H Distributing on November 8, 1929.[6] By the 1950s, D&H grew along with the boon in both post-World War II kitchen appliance sales and the advent of the television set.[7]

In 1973, D&H established its Electronics Specialty Products Division. By the late seventies, the company entered the videogaming market with the addition of Atari. As the 1980s approached, D&H licensed products from Texas Instruments, Packard Bell, Commodore Computers and Panasonic Printers, and expanded its consumer electronics linecard to form the distributor’s current Computer Products Division. In the late 1980s, it expanded nationally through the addition of warehouses in Chicago, IL; Boston, MA; and Dallas, TX.

The company added large-scale IT networking manufacturers such as Microsoft, Cisco and Lenovo between 2000 and 2006. In 2007, the company expanded outside the US with a Canadian headquarters in Mississauga, Ontario.[8] In 2008, it opened a 476,000-square foot facility in Atlanta, GA.[9] The distributor moved its Canadian headquarters to a larger facility in Brampton, Ontario, as of 2014.[10]

Products and Services[edit]

D&H’s product offerings include information technology solutions, including servers, storage and networking solutions; plus mobility, consumer electronics, home entertainment, home networking and automation, small office/home office, video surveillance, digital imaging and videogaming products. Major vendor partners include companies such as Microsoft, Cisco, HP, Lenovo, Intel, Samsung, Sony, Toshiba and others.

Customer Programs/Resources[edit]

D&H Mobile App: In 2012, D&H launched a mobile ordering application for the iPhone and iPod touch throughout North America.[11]

Business Assurance Credit program: Offered extended credit lines amounting to $20M+ to independent resellers throughout 2011 and 2012. [12]

D&H Partner Services: Also in 2012, the company launched a library of customizable marketing materials, including brochures, product images and vendor logos. [13]

D&H Solutions Lab and Specialist Team: D&H maintains a high-tech Solutions Lab offering webcasts and other training content, supported by its Solutions Specialist team, a dedicated group that assists reseller customers with specific technologies. [14]

D&H Get Authorized program: In 2013, D&H launched the "Get Authorized" tool to help streamline the vendor authorization process required for resellers to purchase products subject to MAP and UPP (Minimum Advertised Pricing, Unilateral Pricing Policy) guidelines. [15]

D&H Deal Spot web page: The distributor implemented a "Deal Spot" web page listing close-out, refurbished and other discounted merchandise to help customers take advantage of reduced pricing opportunities. [16]

D&H "What's Trending": Launched in 2013, the "What's Trending" web-based tool advises visitors to the dandh.com site as to the top-viewed products of the day in different categories, in real time. [17]

Internal Initiatives[edit]

ESOP (Employee Stock Ownership Plan): Since 1998 D&H has participated in an employee-owned Employee Stock Ownership Plan with employees owning more than one third of the company. D&H was recognized by the ESOP Association with its 2011 Annual Award for Communications Excellence (AACE).[18]

“Go-Green”: The distributor follows ecologically sound policies including energy-conserving equipment and automation, natural lighting, reduced packing materials and on-site recycling [19]

D&H Solar Field: D&H expanded its Go Green program by implementing 62,729 square feet of American-made PV solar panels (3,542 @ 245 watts each) to provide energy for the Harrisburg, PA corporate office. [20]

D&H Cares: D&H Distributing established a foundation through which its employee/co-owners manage quarterly activities in support of charity, health, wellness, and conservation both nationally and locally, raising as much as $50,000 per quarter for the recipient organizations. [21]

External links[edit]

  • US main web page: www.dandh.com
  • Canadian main web page: www.dandh.ca

References

  1. ^ staff (10-9-12 (ongoing listing)). "Company Overview – D&H Distributing". Bloomberg BusinessWeek. pp. http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=7828002 accessdate = 10–09–12. "The company sells its products through various supply channels, including value added resellers, solution providers, system integrators/system builders, resellers, college bookstores, retailers, eTailers, consumer electronics dealers, home installers, video gaming dealers, and rent-to-own dealers/stores." 
  2. ^ Scott Campbell (12-11-07). "Schwabblehead Marks CEO Izzy Schwab's 50 Years With D&H". CRN. pp. http://www.crn.com/blogs–op–ed/the–channel–wire/204800492/schwabblehead–marks–ceo–izzy–schwabs–50–years–with–d–h.htm accessdate = 10–09–12. "The company was co-founded by Izzy's father David Schwab in Williamsport, Pa., in 1918 as Economy Tire and Rubber, and evolved over time into a leading RCA and Whirlpool distributorship." 
  3. ^ Andrea Murphy with Scott DeCarlo (2013-12-18). "America's Largest Private Companies 2013". Forbes. pp. http://www.forbes.com/companies/dh–distributing/ = 7–11–14. "D&H Distributing/Revenue $3.09 B as of December 2013" 
  4. ^ Mark Cox (1-24-08). "D&H at 90: From crystal radios to Cisco routers". eChannelLine. Retrieved 10-09-12. "Not satisfied to remain in one sector of the industry, David Schwab turned the business towards a fresh market in 1926 when it began selling the first Crystal Radios, marking its entry into a nascent electronics industry. The company went on to focus on major appliances, and during this era became the largest US distributor of RCA and Whirlpool merchandise. D&H eventually moved into computer products, leveraging trends that led to more profitable sales avenues and diversification. As the company grew in these new arenas, D&H developed into a diversified, multi-divisional organization." 
  5. ^ Andrea Murphy with Scott DeCarlo (2013-12-18). "America's Largest Private Companies 2013". Forbes. pp. http://www.forbes.com/companies/dh–distributing/ = 7–11–14. "#151 America's Largest Private Companies" 
  6. ^ Mark Cox (1-24-08). "D&H at 90: From crystal radios to Cisco routers". eChannelLine. Retrieved 10-09-12. "Not satisfied to remain in one sector of the industry, David Schwab turned the business towards a fresh market in 1926 when it began selling the first Crystal Radios, marking its entry into a nascent electronics industry. The company went on to focus on major appliances, and during this era became the largest US distributor of RCA and Whirlpool merchandise. D&H eventually moved into computer products, leveraging trends that led to more profitable sales avenues and diversification. As the company grew in these new arenas, D&H developed into a diversified, multi-divisional organization." 
  7. ^ Steven Burke (1-22-08). "D&H's 90th Anniversary: From Retreads To Routers". CRN. Retrieved 10-09-12. "David and Harry sold off Economy Tire & Rubber as part of an aggressive expansion into consumer electronics. They saw the advent of television as a big opportunity and tires and auto parts as a sideline." 
  8. ^ Robert Dutt (7-09-07). "D&H opens shop in Canada". eChannelLine Canada. Retrieved 10-09-12. "Veteran American value-added distributor D&H Distributing has decided to join the fray of the distribution market in Canada, opening its first international subsidiary in distributor-heavy Mississauga, Ontario, just west of Toronto." 
  9. ^ staff (2-10-09). "D&H Distributing says Newnan facility will be its largest to date". Times-Herald (Atlanta, GA region). Retrieved 10-09-12. "D&H Distributing, a major North American computer products and consumer electronics distributor, announced this week that it will be opening in Newnan its largest warehouse facility to date." 
  10. ^ Peter Criscione (6-11-14). "Mississauga electronics distributor moves north". Brampton Guardian. Retrieved 7-11-14. "D&H has moved out of its Courtneypark headquarters into a new, 100,000-sq. ft. facility at Heritage Road in Brampton." 
  11. ^ Scott Campbell (8-14-12). [http://www.crn.com/news/channel-programs/240005467/d-h-launches-ios-app-to-place-track-orders.htm accessdate = 10-9-12 "D&H Launches iOS App To Place, Track Orders"]. CRN. "D&H Distributing has developed a new iOS app for solution providers to find product information and place and track orders using their mobile devices" 
  12. ^ staff compilation (2-20-12). "2012 Channel Chiefs". CRN. pp. http://www.crn.com/channel–chiefs/cc2012–details.htm?c=67 accessdate = 10–9–12. "D&H was able to continue to roll-out credit increases to support its customers through the Business Assurance Credit Underwriting Program. The company disseminated $20M in new credit to customers in 2011 and plans to offer another $25M in 2012." 
  13. ^ Scott Campbell (2-1-12). "D&H Offers Free Marketing Services To VARs". CRN. pp. http://www.crn.com/news/channel–programs/232600067/d–h–offers–free–marketing–services–to–vars.htm accessdate = 10–9–12. "D&H Distributing has launched a suite of new marketing services designed to help solution providers publicize their own offerings." 
  14. ^ Mike Monocello (6-7-13). "D&H Expands Solutions Specialists Program, Adding Resources And Trainings". Business Solutions... As part of the program extension, D&H will develop new trainings and seminar opportunities around these growth areas, including custom-designed presentations to be broadcast through D&H’s high-tech Solutions Lab. pp. http://www.bsminfo.com/Doc/d–h–expands–solutions–specialists–program–adding–resources–trainings–0001 = 7–11–14. "... D&H Distributing is proud to announce it is expanding its popular Solutions Specialist program" 
  15. ^ Cecilia Galvin (2013-06-28). "D&H Debuts 'Get Authorized' Tool, Expands Solutions Specialists". ChannelPro. pp. http://www.channelpronetwork.com/article/dh_debuts_get_authorized_tool_expands_solutions_specialists = 7–11–14. "D&H Distributing Co. has rolled out its “Get Authorized” program for resellers. The “Get Authorized” tool is designed to speed the vendor authorization process, which resellers must go through to buy products that are subject to MAP (minimum advertised pricing), UPP (unilateral pricing policy), and similar authorization restrictions." 
  16. ^ Scott Campbell (11-8-12). "D&H Launches Closeouts". CRN. pp. http://www.crn.com/slide–shows/channel–programs/240062605/distribution–roundup–scansource–services–group–dh–closeouts.htm/pgno/0/4 = 10–9–12. "The company also has created a new Deal Spot page for certain close-out and refurbished product specials. It includes links to merchandise offered at discounted pricing because the products are being discontinued, overstocked or refurbished." 
  17. ^ Charlene O'Hanlon (3-4-14). "Distribution Watch: Ingram Micro, D&H Distributing". The VARGuy. pp. http://thevarguy.com/distribution–watch/distribution–watch–ingram–micro–dh–distributing = 7–11–14. "D&H Distributing: The distributor of business and consumer technology has introduced “What’s Trending,” an online tool that lists the most frequently viewed items on dandh.com, updated several times daily." 
  18. ^ Steven Burke (6-8-09). "D&H Bucks Trend, Ups 401(k) Ante". CRN. pp. http://www.crn.com/news/channel–programs/217800104/d–h–bucks–trend–ups–401–k–ante.htm. "One big reason for D&H's success with what it calls its "co-owner" employees is the fact that the distributor is an ESOP (Employee Stock Ownership Plan) company. Schwab said D&H employees currently own one-third of the company. He said the ESOP assures that employees "share in the company's earnings for their work throughout the year."" 
  19. ^ Jason Knott (4-18-12). "D&H Offers Free Marketing Services To VARs". CEPro. pp. http://www.cepro.com/article/dh_green_product_linecard_grows_20/ accessdate = 10–9–12. "On Earth Day in 2010, D&H launched its “Go Green” campaign to raise awareness of eco-conservative policies and products. That effort incorporated a green products sweepstakes, on-site recycling, a reduction of D&H’s shipping materials, the deployment of energy efficient warehouse automation, and an Engaged Recycling program for dealers." 
  20. ^ Alan Wolf (2014-04-20). "D&H's 'Go Green' Program Still Going Strong". TWICE. pp. http://www.twice.com/news/news/dhs–go–green–program–still–going–strong/43373 = 7–11–14. "D&H is implementing 62,729 square feet of U.S.-made PV solar panels to provide energy for its corporate office, here. - See more at: http://www.twice.com/news/news/dhs-go-green-program-still-going-strong/43373#sthash.1ugmTOLk.dpuf" 
  21. ^ Alan Wolf (9-21-09). "D&H Cares Raises $50K". TWICE. pp. http://www.twice.com/news/dh–cares–raises–50k–0 accessdate = 10–9–12. "D&H Distributing said its D&H Cares charity foundation has raised more than $50,000 dollars for not-for-profit causes in its first year of establishment."