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Dave Snowden has been one of the leading figures in the movement towards integration of humanistic approaches to knowledge management with appropriate technology and process design; known for his work on the role of narrative (Snowden 1999) (Snowden 2000) (Snowden 2003) and sensemaking as a speaker on both academic and practitioner perspectives. Snowden's original degree is in Philosophy from the University of Lancaster and he also has an MBA from Middlesex University. He is the Founder and Chief Scientific Officer of Cognitive Edge, which focuses on the development of the theory and practice of sensemaking.
A native of Wales, Snowden was formerly a Director in the IBM Institute for Knowledge Management and founder of the Cynefin Centre for organisational complexity. He pioneered the Cynefin framework as one of the first practical application of complexity theory to management science. He also pioneered the use of narrative as a means of knowledge disclosure and cross-cultural understanding.
[edit] Appointments
[edit] Other roles
- Special award at Academy of Management in Washington 2000 for original contributions to Knowledge Management, in particular the use of narrative and complexity theory
- Founder member of the BIS Committee for Standards in Knowledge Management
- Editor of two CBI (Confederation of British Industry) short guides to Knowledge Management
- Annual Management Lectures at the Universities of Cardiff and Manchester
- Special Advisor on sense making, Singapore Ministry of Defense.
- Selected by IBM as one of six “on-demand” thinkers for a world wide advertising campaign
- Emeritus Director - KM Asia
[edit] Partial list of publications
- Willmott, H., and Snowden, D. (1997). ”Knowledge Management: Promises and Pitfalls.” Mastering Management—The Reader 8, [Financial Times], 17-22
- Snowden, D. (1999). “Story Telling: An Old Skill in a New Context.” Business Information Review, 16(1), 30-37. March
- Snowden, D. (1999). “The Paradox of Story: Simplicity and Complexity in Strategy.” Scenario and Strategy Planning, 1(5), 16-20. November
- Snowden, D.J. (1999) Spies Like Us in Leading Edge Vol 1 pp21–26
- Snowden, D.J. (2000) “The Art and Science of Story” two part article in Business Information Review Issue 17 (3) & (4)
- Snowden, Dave (2002). "Complex Acts of Knowing - Paradox and Descriptive Self Awareness". Journal of Knowledge Management , Special Issue 6 (2): 100 - 111. doi:10.1108/13673270210424639. http://www.cognitive-edge.com/articledetails.php?articleid=13.
- Snowden, D. (2003) “Managing for Serendipity: or why we should lay off ‘best practice’ in Knowledge Management” in Journal of Knowledge Management ARK May 2003
- Kurtz, C & Snowden, D (2003) “The New Dynamics of Strategy: sense making in a complex complicated world” in IBM Systems Journal” Volume 42 Number 3 pp 462–483
- Mark, A & Snowden, D (2004) “Researching practice or practising research - innovating methods in healthcare the contribution of Cynefin” Presented paper at the Organisational
- Behaviour in Health Care Con-ference held by the Centre for Health and Policy Studies(CHAPS) University of Calgary at the Banff Centre Alberta Canada
- Snowden, D & Stanbridge, P (2004) “The landscape of management: creating the context for understanding social complexity” in Emergence: Complexity and Organisation Volume 6 Numbers 1&2 Fall 2004 pp 140 – 148
- Snowden, D (2005) “Multi-ontology sense making – a new simplicity in decision making” in Informatics in Primary Health Care 2005:13:00-00
- Snowden, D (2005) “From Atomism to Networks in Social Systems” in The Learning Organization Vol. 12, No. 6 (2005).
- Snowden, D. (1997) “A Framework for Creating a Sustainable Programme” in Knowledge Management Ed. Rock, S. London: Caspian Publishing (Republished in Knowledge Management Year Book 1999 Butter-worth April 1999)
- Snowden, D. (1999) “Liberating Knowledge” Introductory chapter to Liberating Knowledge CBI Business Guide, Caspian Publishing October pp 9–19 (also editor of guide)
- Snowden, D. (2000) “Cynefin: a sense of time and space, the social ecology of knowledge management”. In Knowledge Horizons : The Present and the Promise of Knowledge Management ed. C Despres & D Chauvel Butterworth Heinemann October 2000.
- Snowden, D.J. (2000) “Story Telling and other Organic Tools for Chief Learning Officers and Chief Knowl-edge Officers” In Action: Leading Knowledge Management and Learning ed. Bonner, D ASTD (www.astd.org)
- Snowden, D (2003) “Narrative Patterns: the perils and possibilities of using story in organisations” in Eric and Laurence Prusak eds. Creating Value With Knowledge Oxford University Press Sept/October
- Snowden, D. (2003) “Knowing what we know: language and tools for knowledge mapping” invited chapter in forthcoming book on Knowledge Management in HR from Butterworth
- Snowden, D (2004) “Strategy in the context of Uncertainty” in Patricia Coate (ed) The Handbook of Business Strategy Emerald Group Publishing
- Oliver, G.R./Snowden, D.J. (2005): Patterns of narrative in organizational knowledge sharing: Refolding the envelope of art-Luddism and techno-fabulism. In: Schreyögg, G./Koch, J. (Eds.): Narratives and knowledge management. Exploring the links between organizational storytelling and knowledge management. Berlin: Erich Schmidt Verlag, 15-72.
- Lazaroff, M & Snowden, D “Anticipatory modes for Counter Terrorism” in Popp, R & Yen, J, Emergent Information Technologies and Enabling Policies for Counter-Terrorism-IEEE Press 2006
- Kurtz, C & Snowden D “Brambles in a Thicket” in Gibbert, Michel, Durand & Thomas, Strategic Networks: Learning to Compete Blackwell 2007 (forthcoming)
[edit] See also
[edit] External links