Denial of request

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Denial of request is the refusal of one party to grant the request of another. Some acts that can be considered denial may include the refusal of a person or a group of people representing a company, organization, or government agency to provide what a client or one seeking to be a client has requested, or a computer-based system failing to provide access. Denial often occurs because the party seeking fulfillment of the request does not satisfy the requirements of the party from whom the request is made. The victim of a denial is said to be denied.


Human denials[edit]

Benefit denial[edit]

Benefit denial is the refusal of an agency providing some type of benefit, such as public assistance, to pay out the benefit to the recipient who is seeking the payment. The agency may deny the benefit if the intended recipient does not meet the required income levels or provide the required verification.

Insurance claim denial[edit]

Insurance claim denial is when an insurance provider fails to satisfy a client's claim. This can occur either because the policy does not provide for coverage in the event for which the client is seeking a claim, or the insurance company is attempting to boost its profits through the denial. Many clients are denied their claims either because they do not read the details of their policy or because they do not submit proper paperwork.[1]

Computerized denial[edit]

Access denial[edit]

Access denial is when an automated system operated by a computer does not permit access to the system. For example, if an incorrect password is entered into the sign-in for an account, access will be denied.

Response to denial[edit]

Depending on the situation, some denials from humans may be able to be appealed, with the possibility of overturn if the denied party can show that they meet the requirements for acceptance.[2]

Computerized denial can be overturned if changes can be made so the computer system allows access. If this cannot be accomplished, intervention from an authorized person or party may be required.

See also[edit]