Product defect

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A product defect is any characteristic of a product which hinders its usability for the purpose for which it was designed and manufactured.

Definition[edit]

Product defects arise most prominently in legal contexts, where the term is applied to "anything that renders the product not reasonably safe".[1] The field of law that addresses injuries caused by defective products is called products liability.

A wide range of circumstances can render a product defective. The product may have a design defect, resulting from the product having been poorly designed or tested, so that the design itself yields a product that can not perform its desired function. Even if the design is correct, the product may have a manufacturing defect if it was incorrectly manufactured, for example if the wrong materials are used. A product may also be considered legally defective if it lacks appropriate instructions for its use, or appropriate warnings of dangers accompanying normal use or misuse of the product.[1]

A product that is defective in some way that does not render it dangerous might still be sold, with a discounted price reflecting the defect. For example, where a clothing manufacturer discovers that a line of shirts have been made with slightly uneven sleeves, the manufacturer may choose to sell these shirts at a discount, often through at outlet store and with the label cut off to indicate that the quality is not intended to reflect on the brand.[2]

References[edit]

  1. ^ a b Patricia A. Robinson, Writing and Designing Manuals and Warnings (2009), p. 234.
  2. ^ Ellen Ruppel Shell, Cheap: The High Cost of Discount Culture (2009).