Deutsche Post

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Coordinates: 50°42′56″N 7°07′48″E / 50.71556°N 7.13000°E / 50.71556; 7.13000

Deutsche Post AG
Type Aktiengesellschaft
Traded as FWBDPW
Industry Postal services, courier
Founded 1995
Headquarters Post Tower, Bonn, Germany
Area served Worldwide
Key people Wulf von Schimmelmann (Chairman of the supervisory board), Frank Appel (CEO), Lawrence A. Rosen (CFO)
Services Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics
Revenue 52.82 billion (2011)[1]
Operating income €2.393 billion (2011)[1]
Profit €1.163 billion (2011)[1]
Total assets €38.40 billion (2011)[1]
Total equity €11.19 billion (2011)[1]
  • institutional investors (67%)
  • KfW bank (24.89%)
  • Private investors (7.5%)
Employees 424,351 (2011)[1]
The Deutsche Post Tower in Bonn
Delivery bike, Cologne

Deutsche Post AG, operating under the trade name Deutsche Post DHL, is the world's largest courier company.[2][3] With its headquarters in Bonn, the corporation has 467,088 employees (FTE 421,270) in more than 220 countries and territories worldwide and generated revenue of €51.48 billion in 2010. Currently,[when?] 24.8% of its shares are held by the state-owned KfW bank, 74.5% are freely floating; 67.0% of which are held by institutional[who?] and 7.5% by private investors. Since its privatization, Deutsche Post has significantly expanded its business area through acquisitions. Deutsche Post is listed in the DAX stock market index.


The Deutsche Bundespost was the federal German government postal service created in 1947 as a successor to the Reichspost. On 1 July 1989 as part of a post office reform, Deutsche Bundespost was split into three divisions (also called public enterprises), one being Deutsche Bundespost Postdienst.

In 1996, investments in logistics technology were made, aimed at faster delivery of letters and parcels nationally. Reorganization and modernization[clarification needed] of production at 33 parcel centers significantly sped up the distribution process. Another investment program was aimed at modernizing the infrastructure of the mail centers. When investment was completed in 1998, the network consisted of 83 production centers. On 20 November 2000, Deutsche Post AG went public. It was the largest initial public offering of the year in Germany and the third-largest worldwide.

Acquisition of DHL[edit]

The partnership with DHL International, which began with the acquisition of a minority interest in 1998, expanded in 2000. Negotiations were then concluded allowing Deutsche Post to establish a majority interest from 1 January 2002. In July 2002, Deutsche Post acquired a 25-percent share in DHL from Lufthansa Cargo and increases its majority stake to 75 percent. On 1 April 2003, the Group began re-branding some 20,000 parcel delivery vans throughout Germany in the new DHL design. Deutsche Post increased its share in the international courier and express business to 100 percent in December 2002.


In April 2013, Deutsche Post announced that the German government's refinancing agency KfW Bank had given up its blocking minority, cutting its stake to 24.89%[4] In late 2013 the company began equipping its employees with 55,000 Honeywell Dolphin 99EX mobile computers. The devices will enable approximately 60,000 employees to track and trace millions of DHL parcels delivered each day across Germany, including more than seven million parcels during the peak holiday season. The software makes an IT administrator’s job easier with the ability to manage all of the company's mobile devices from a central system. Ensuring that each device has updated software and is properly configured reduces errors and prevents device downtime that can slow the driver.[5]

On March 2014 Deutsche Post and Vanderlande Industries have signed a frame agreement for the supply of the sorting and logistics handling systems for its new network of automated delivery bases throughout Germany. Part of the systems supplied is a new bulk chute design developed as a joint project by Vanderlande Industries and Deutsche Post DHL. This chute improves productivity by its ability to buffer up to 200 parcels without any operator action. Parcels are directly processed at the delivery base which saves time and allows faster deliveries to the customer. Formerly parcels had to be loaded manually into roll containers and again manually unloaded of the roll containers into the delivery vans at the output of the system. This process is now automated by the chutes right up to loading of the vehicle ensuring less handling and improved ergonomics.[6]

Corporate divisions[edit]


The Mail division delivers approximately 70 million letters in Germany,[citation needed] six days a week and provides mail services including production facilities at central hubs, sales offices and production centers on four continents, as well as direct connections to more than 200 countries.

The Mail division inherits most of the traditional mail services formerly offered by the state-owned monopoly, for which it uses the Deutsche Post brand. Its exclusive right to deliver letters under 50 grams in Germany expired on 1 January 2008, following the implementation of European legislation. A number of companies are vying to challenge Deutsche Post's near monopolistic hold on letter deliveries, including Luxembourg-based PIN Group and Dutch-owned TNT Post.[7] In 2002, Deutsche Post was granted a license to deliver mail in the United Kingdom, breaking Royal Mail's long-standing monopoly.

As of January 2008, the Mail division is subdivided into the following business units:[8]

  • Mail Communication handles domestic mail service as well as international mail from Germany
  • Press Services handles domestic distribution of print products (newspapers and magazines).
  • Retail Outlets operates domestic retail outlets (post offices), which offer a complete array of letter mail, and parcel..
  • Dialogue Marketing provides services for direct marketing such as market research and address verification.
  • Parcel Germany handles the domestic, non-express parcel service, including the Packstation network. It was changed over to the DHL umbrella brand when it was temporarily assigned to the Express division.
  • Global Mail handles international mail and domestic mail in other countries under the DHL umbrella brand.

Deutsche Post offers a service called a Garagenvertrag (literally "garage agreement" in English) to its German customers. The postman can leave packets and parcels in a specified place (such as the garage, or a neighbour's house) if the addressee is not at home to receive them. This on the one hand saves the recipient a trip to the post office to pick up their mail. On the other hand, any item left at the specified place is regarded as “delivered” and hence not covered by Deutsche Post's insurance anymore.

Beginning in the early 1990s, Deutsche Post started an e-mail service called ePost. Today, a verified e-mail hosting service is run under this brand which allows customers to send and receive messages with digital signatures according to the De-Mail law. Beside, Deutsche Post offers new media services related to their core mail business, including a service for printing stamps from personal computers and SMS franking (Internetmarke).[9]


The Express division transports courier, express and parcel shipments internationally, combining air and ground transport, under the DHL brand.

It is divided into business units along regions:


The Forwarding/Freight division carries goods by rail, road, air and sea under the DHL brand.

It consists of two main business units:

Supply Chain/CIS[edit]

The Supply Chain/Corporate Information Solutions provides contract logistics and corporate information solutions tailor-made for customers.

It consists of two main business units:

  • DHL Supply Chain provides warehousing and warehouse transport services as well as value-added services for customers.
  • Corporate Information Solutions handles documents (collection, digitalisation, printing, storage, archival) of all types.


  • Deutsche Post (brand): Deutsche Post brand offers domestic mail services under its traditional name.
  • DHL: The DHL brand is used as an umbrella brand for all logistics and parcel services.
  • Power Packaging: supplies food and beverage contract manufacturing and packaging services to consumer goods companies in North America.

Mergers and acquisitions[edit]

In 1999, Deutsche Post World Net acquired the Dutch distribution company Van Gend & Loos (est. 1809) from Nedlloyd and in 2000 the Swiss distribution company Danzas (est. 1815). In 1998, the company began to acquire shares in the American company DHL (est. 1969), reaching majority ownership in 2001, and completing the purchase in 2002. In August 2003, Deutsche Post acquired the Seattle-based Airborne Express (est. 1946). It integrated Van Gend & Loos, Danzas, Airborne Express, and its own EuroExpress into DHL to form DHL Express. On 20 September 2005 the company announced that British logistics company Exel had agreed on a £3.7 billion (€5.5 billion) takeover. The combined revenue of the two companies was €50 billion over 2004. In 2006 DHL GlobalMail UK merged with Mercury International.

See also[edit]


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