Direct service organisation

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A direct service organisation or direct labour organisation (DSO or DLO) is a business unit of a United Kingdom local authority or housing association[citation needed] which undertakes work specified by the Local Government Act 1988[1] and Local Government, Planning and Land Act 1980[2] and/or other work, including construction and maintenance.[1][3] Its workers are directly employed by the authority.[1]

Formation[edit]

Compulsory competitive tendering and deregulation were encouraged in the early 1980s,[4] leading to the formal establishment of the DSO (and its forerunner, the DLO).[5]

References[edit]