DreamHost

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DreamHost
Type Private company
Founded Claremont, California, 1996[1]
Headquarters Los Angeles, California, USA
Key people Dallas Bethune, Josh Jones, Michael Rodriguez, Sage Weil
Industry Web hosting service, Domain name registrar
Products Web services
Website www.DreamHost.com

DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, founded by 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1999 by Michael Rodriguez.[2][3] DreamHost began hosting customers' sites in 1997.[4]

Contents

[edit] Web hosting

A screenshot of the post March 2007 DreamHost Control Panel

DreamHost's shared and dedicated hosting network consists of Apache and lighttpd web servers running on the Debian GNU/Linux operating system.[5] Customers have access to a control panel that includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki.[6] DreamHost recommends Google's Gmail for email services, although the company continues to offer standard email services.[7][8]

[edit] File hosting

In 2006, the company began a beta version file hosting service they call "Files Forever".[9] The company states existing customers can store files "forever" after paying a one-time storage fee, and may redistribute or sell them with DreamHost handling the transactions.[10]

[edit] Incidents

In July, 2006, two power outages in the building housing DreamHost's datacenter caused significant disruption to services offered by DreamHost, Media Temple and MySpace.[11][12] About a year later, the company relocated to a different data center due to "space and power constraints" at LA Telecom.[13]

In June, 2007 approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."[14][15][16]

On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services, which they initially reported as $7.5 million in extra charges.[17][4] The company later stated the final total was $2.1 million.[18]

[edit] References

  1. ^ "WHOIS information for newdream.net". http://whois.domaintools.com/newdream.net. Retrieved on 2009-04-04. 
  2. ^ "Company History". Unofficial DreamHost Blog. January 24, 2001. http://blog.dreamhosters.com/kbase/index.cgi?area=577. Retrieved on 2009-05-09. 
  3. ^ "California LLC Registration Search". ca.gov. http://kepler.sos.ca.gov/corpdata/ShowLpllcAllList?QueryLpllcNumber=199904910092. Retrieved on 2009-04-01. 
  4. ^ a b Perez, Juan Carlos (2008-01-15). "Update: Billing nightmare for DreamHost customers". InfoWorld. http://www.infoworld.com/t/platforms/update-billing-nightmare-dreamhost-customers-538. Retrieved on 2009-04-05. 
  5. ^ Schroder, Carla (October 1, 2007). "Dreamhost Driven by Linux-Enhanced Economics". Enterprise Networking Planet. http://www.enterprisenetworkingplanet.com/netsysm/article.php/3702756. Retrieved on 2009-04-11. 
  6. ^ Berlind, David (August 3, 2006). "Honesty, transparency can offset customer service disasters". ZDNet. http://blogs.zdnet.com/BTL/?p=3419. Retrieved on 2009-03-30. 
  7. ^ "Use Gmail says DreamHost". The Whir. May 27, 2008. http://www.thewhir.com/web-hosting-news/052708_Use_Gmail_says_DreamHost. Retrieved on 2009-04-01. 
  8. ^ "Use Gmail Not Our Servers". Gadgetell. May 28, 2008. http://www.gadgetell.com/tech/comment/dreamhost-use-gmail-not-our-servers/. Retrieved on 2009-04-01. 
  9. ^ Penalva, Javier. "Files Forever, nuevo servicio de DreamHost". Genbeta. http://www.genbeta.com/web/files-forever-nuevo-servicio-de-dreamhost. Retrieved on 2009-07-01. 
  10. ^ Jones, Josh. "Files Forever: Revision as of 20:37, 29 November 2006". DreamHost Wiki. DreamHost. http://wiki.dreamhost.com/index.php?title=Files_Forever&oldid=7642. Retrieved on 2009-07-01. 
  11. ^ "MySpace Outage Pinpointed at LA Telecom Building". Netcraft. July 25, 2006. http://news.netcraft.com/archives/2006/07/25/myspace_outage_pinpointed_at_la_telecom_building.html. Retrieved on 2009-04-05. 
  12. ^ Miller, Rich (August 2, 2006). "LA Hosting Providers Slowed by Power Problems". Netcraft. http://news.netcraft.com/archives/2006/08/02/la_hosting_providers_slowed_by_power_problems.html. Retrieved on 2009-04-05. 
  13. ^ Miller, Rich (July 13, 2007). "Power Capacity Issues at DreamHost". Data Center Knowledge. http://www.datacenterknowledge.com/archives/2007/07/13/power-capacity-issues-at-dreamhost/. Retrieved on 2009-04-08. 
  14. ^ Leyden, John (June 7, 2007). "Hackers load malware onto Mercury music award site". The Register. http://www.channelregister.co.uk/2007/06/07/dreamhost_hack/. Retrieved on 2009-04-04. 
  15. ^ Miller, Rich (June 6, 2007). "Mass Customer Site Hack at DreamHost". Netcraft. http://news.netcraft.com/archives/2007/06/06/mass_customer_site_hack_at_dreamhost.html. Retrieved on 2009-04-04. 
  16. ^ "iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize". ScanSafe. 2007. http://www.scansafe.com/news/press_releases/press_releases_2007/scansafe_threat_center_warns_of_drive-by_malware_on_up_to_3,500_websites. Retrieved on 2009-04-04. 
  17. ^ Sparkes, Matthew (January 17, 2008). "Typo causes $7,500,000 mistake". PC Pro. http://www.pcpro.co.uk/news/157026/typo-causes-7500000-mistake.html. Retrieved on 2008-01-19. 
  18. ^ Jones, Josh (January 17, 2008). "The Final Update". DreamHost. http://blog.dreamhost.com/2008/01/17/the-final-update/. Retrieved on 2008-01-18. 

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