Drive-through

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A drive-through, or drive-thru, is a type of service provided by a business that allows customers to purchase products without leaving their cars. The format was first pioneered in the United States in the 1930s^[1] but has since spread to other countries.

Orders are generally placed using a microphone and picked up in person at the window. A drive-through is different from a drive-in in several ways— The cars create a line and move in one direction in drive-throughs, and do not park, whereas drive-ins allow cars to park next to each other, the food is generally brought to the window by a server, and the customer can remain in the parked car to eat.

Drive-throughs have generally replaced drive-ins in popular culture, and are now found in the vast majority of modern American fast-food chains. Sometimes, a store with a drive-through is referred to as a "drive-through," or the term is attached to the service, such as, "drive-through restaurant," or "drive-through bank."

Contents 1 Examples 1.1 Restaurants 1.2 Banking 2 Non-car usage 3 See also 4 References

[edit] Examples

• Alcohol at a drive-through liquor store
• Banking services at a drive-through bank
• Postal services at a drive-through mailbox
• Coffee at a drive-through coffee shop
• Dairy products at a drive-through dairy store (notably the Skinner Dairy shops of North-East Florida or Dairy Barn in Long Island)
• Drugs at a drive-through pharmacy
• Food or drink at a drive-through restaurant (typically fast food)
• Marriage (primarily at special drive-through marriage chapels in Las Vegas in the United States)
• Funeral home where mourners can drive by and view the remains of their loved ones through windows. ^[2]
• Pennsylvania State Representative Kevin P. Murphy installed a drive-through window designed to speed constituent service.^[3]

[edit] Restaurants

A drive-through restaurant generally consists of:

• A speaker and microphone, or a window, for customers to order from
• A speaker and microphone or wireless headset system for employees to hear the customer's order (when a speaker is used)
• A trigger pad beneath the concrete to activate the microphone and headset, possibly augmented with a CCTV camera
• One or more free-standing signs listing the menu items, called a menu board
• One or more windows where employees interact with customers by taking the order and money and/or giving the customer the order

Drive-through designs are different from restaurant to restaurant; however, most drive-throughs can accommodate four to six passenger cars or trucks at once (called the queue).^{[citation needed]}

In-n-Out Burger claims to have built the first drive-through restaurant in 1948. Harry and Esther Snyder, the chain's founders, built their first restaurant in Baldwin Park, California, with a two-way speaker to enable patrons to order directly from their cars without the intermediation of a carhop.^[4]

Sierra Vista, Arizona, was the first city to have a McDonald's drive-through. It first opened its window on January 24, 1975, to be able to quickly feed many of the soldiers coming from Fort Huachuca, a military base located adjacent to the city.^{[citation needed]} The original McDonald's was closed down and demolished in May 1999 and a new McDonald's replaced it.

The first drive-through restaurant (a McDonald's drive-through) in Europe opened at the Nutgrove Shopping Centre in Dublin, Ireland in 1985.^[5]

[edit] Banking

In 1928, City Center Bank, which became UMB Financial Corporation, president R. Crosby Kemper opened what is considered the first drive-up window. In the page 8 of the December 15, 1940, issue of the Syracuse Herald Journal, Merchant's Bank of Syracuse, New York, ran an advertisement for the newly opened "Drive-In Teller Service" located on the side of their bank building on South Warren Street in downtown Syracuse. Westminster Bank, impressed by the concept, opened the UK's first drive-through bank in Liverpool in 1959, soon followed by Ulster Bank opening Ireland's first in 1961 at Finaghy.^[6]

In recent years, there has been a demise of drive-through banking due to increased traffic congestion and the increased availability of automated teller machines and telephone and Internet banking.^{[citation needed]}

[edit] Non-car usage

Pedestrians sometimes attempt to walk through the drive-through to order food after the seated section of a fast-food restaurant has closed. Many establishments refuse drive-through service to pedestrians on the basis of safety and insurance liability. Cyclists are usually refused service with the same justification given.^[7]

In the UK, Australia and Canada, pedestrians are often served at drive-through windows if the main body of the restaurant is closed^{[citation needed]}; however, this is discouraged during times that the main restaurant is open. Some busy McDonald's restaurants in particular also provide separate walk-through windows to be used on such occasions, e.g. overnight. This feature is used as a security measure on 24-hour stores.

[edit] See also

• Drive-in

[edit] References

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