Dyn (company)

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Dyn
Corporation
Founded 1998
Founder Jeremy Hitchcock
Tom Daly
Tim Wilde
Chris Reinhard
Key people
Jeremy Hitchcock
(CEO)
Products Internet Intellience, Data Traffic Management, Domain Registration
Website dyn.com

Dyn (pronounced “dine”) is an Internet performance company, offering products to monitor, control, and optimize online infrastructure, and also domain registration services and email products. Their clients include Twitter, Netflix, Pandora, Zappos, CNBC, Etsy, BT, Hershey, The Guardian, and Seeking Alpha.[1] Dyn’s corporate headquarters are located in Manchester, New Hampshire, USA, with offices in Brighton, UK; Sydney, Australia and Hanover, New Hampshire.

History[edit]

Dyn was created as an open source, community-led student project back by Jeremy Hitchcock, Tom Daly, Tim Wilde and Chris Reinhardt during their undergraduate studies at Worcester Polytechnic Institute.[2] Originally, Dyn enabled students to access lab computers and print documents remotely. The project then moved towards domain name system (DNS) services. The first iteration was a free dynamic DNS service known as DynDNS.

The cost of the project meant that it required a $25,000 fundraising goal to stay open; it ended up raising over $40,000. In 2001, it became a Massachusetts limited liability company.[3] In 2003, the company reorganized into a Delaware corporation.[4]

The donation based model continued until a premium service called the DynECT Platform became available in 2008. The DynECT Platform offered advanced DNS related services to customers including but not limited to: Round Robin Load Balancing, CDN Management, Traffic Management, and Active Failover. The service was mainly geared toward enterprise-level consumers.

In 2010, in an effort to consolidate the DNS space, Dyn purchased EditDNS and EveryDNS, and New Hampshire-based SendLabs. The acquisition of SendLabs allowed Dyn to begin offering message management services, and allowed Dyn to bill itself as a provider of Infrastructure as a Service.

In 2011, Dyn opened an office in London, England - it eventually moved its EMEA headquarters to Brighton, UK.[5] It was also in 2011 that Dyn opened its new Manchester, NH headquarters.[6]

In November 2011, Dyn reduced the number of free hostnames provided from five to one (but only after signing up for a free trial), except for existing users with active hostnames.[7] Registering for the service involves the purchase of a trial version of Dynamic DNS Pro at no cost, and requires a valid credit card, effectively rendering the service non-anonymous.

From May 2013, Dyn no longer maintains free services without monthly log-ins at its site. According to Dyn, this is to eliminate unneeded or dormant hostnames; however, unused hostnames were already detected and eliminated through client logins. Numerous Users expressed concern that the real reason is to force existing subscribers to upgrade to a paid account.[8][9][10]

In 2013, Dyn promoted Scott Hilton to Executive Vice President of Products and hired Matt Larson as Chief Technology Officer.[11] The company also repositioned itself as an Internet Performance company with the acquisitions of Verelo, Trendslide,[12] and ReadyStatus.com.

In April 2014, Dyn announced the discontinuation of its free hostname services effective May 7.[13]

In May 2014, Dyn acquired Renesys, the Internet Intelligence Authority. In September 2014, Dyn launched Dyn Internet Intelligence, a SaaS-based product that provides real-time visibility into critical Internet connectivity and routing data so enterprises get a comprehensive look into how the Internet affects their online presence.

Financials[edit]

  • In October 2012, Dyn completed a Series A round of venture capital funding totaling US$ 38 million from North Bridge Venture Partners. Prior to the investment from North Bridge, the company had been self funded.[14]

Acquisitions[edit]

  • In September 2012, Dyn acquired the SEO/SEM & Ecommerce Development parts of Incutio LTD.[18] They also acquired long time DNS provider TZO.[19]
  • On January 2, 2013, Dyn acquired Web performance monitoring company Verelo.[20]
  • On May 13, 2013, Dyn acquired mobile dashboard app startup Trendslide.[21]
  • On December 23, 2013, Dyn acquired ReadyStatus, a tool that notifies customers of planned and unplanned service interruptions.[22]
  • On March 26, 2014 Dyn acquired Nettica, a US-based managed DNS provider.[23]
  • On May 20, 2014, Dyn acquired Renesys, specialist in monitoring the Internet to provide data about cloud services, connectivity and potential performance issues.[24]

Partners[edit]

Dyn's partner program consists of over 200 partners, from integration partners to managed services to channel resellers. Major partners include FireHost, AT&T, Global Dots, HP, Fastly, Sitecore, Redapt, and Synnex.[25]

Third-party usage[edit]

The DynDNS update API[26] was released in 1998 as an open system, to allow control by third-party developers. It has been used by Netgear,[27] OpenDNS, Norton DNS,[28] and No-IP.[29]

Culture[edit]

Dyn’s culture has received regional and national recognition as both an exciting and democratic place to work.[30] The often described “work hard/play hard” culture has created a very dedicated team of talented individuals as well as some unique office amenities such as a climbing wall, a growing arcade collection, ping pong and foosball tables, beer on tap, a putting green, an in office gym, a secret speakeasy and a private farm to table restaurant. Sometimes compared to a Silicon Valley startup, Dyn has adopted a few unique office policies such as unlimited PTO, office pets, and a flexible work schedule. The belief behind these benefits is that happy employees work harder and contribute more to the tasks at hand. The recent 500% revenue growth in 4 years appears to back that claim.[31]

Proprietary Events[edit]

In addition to exhibiting and speaking at numerous world leading events, Dyn also hosts its own series of conferences and social events.

Awards[edit]

  • In April 2006, Dyn received a "Best Buy" rating and a perfect 10 out of 10 rating on Overall Value, Performance, and Ease of Use from the Consumer Guide.[32]
  • In December 2007, Dyn was rated the number one small business to work for in NH by Business New Hampshire magazine.[33][34]
  • In May 2011, Dyn was selected as one of 50 Winning Workplaces by Inc. (magazine) and Winning Workplaces, an award for the top small businesses in the U.S.[35]
  • In April 2012, Dyn was named to WorldBlu List of Most Democratic Workplaces 2012.[36]
  • In April 2013, Dyn was named to WorldBlu List of Most Democratic Workplaces 2013, for a second consecutive year.[37]
  • In September 2013, Business New Hampshire Magazine named Dyn as the fastest growing private company in New Hampshire.[38]
  • In November 2013, Dyn was listed as #210 on Deloitte's Technology Fast 500 List.[39]

Criticism[edit]

From 2011 onwards through 2013, users of free DynDNS hostnames had been subject to increasing limitations on their usage, lowering the available numbers and choice, then requiring sign-up with a credit card, and eventually monthly non-automatic log-ins to maintain a current name. These actions were accompanied by assertions by the company that these limitations were necessary to reduce overhead on the free service, and were not preparatory to closing the service down.[citation needed] However, the company also included recommendations with their announcements stating that people who had problems with the new restrictions should switch to the paid service.

Each of these limitations resulted in increasing disruption to the free users. In particular, the requirement for monthly manual log-ins caused an increase in users losing hostnames, which Dyn would only replace if the user switched to the paid service.[citation needed] Users were sent email notifications for expiring hostnames, however some users reported problems receiving these emails.[40]

In April 2014, Dyn announced that they would withdraw the free dynamic DNS service completely after May 7. The company gave no specific reason for this closure beyond stating that this would enable them to service paying customers better.

While businesses obviously need to operate with minimum costs and must respond to economic pressures in the business environment, much criticism of Dyn has been centered on the manner in which the free service was withdrawn - assuring users that the service would remain while taking a succession of steps to close it down.

See also[edit]

References[edit]

  1. ^ "Dyn Clients". Dyn. Retrieved 3 December 2013. 
  2. ^ "Worcester Polytechnic Institute School of Business". Worcester Polytechnic Institute. Retrieved 1 August 2013. 
  3. ^ "Dynamic Network Services, LLC Summary Screen". Retrieved 2006-11-30. 
  4. ^ "Delaware Division of Corporations Entity Search". Retrieved 2006-11-30. File Number 3685450 
  5. ^ Munford, Monty. "Brighton tech scene moves beyond local startups". The Telegraph. Retrieved 31 December 2013. 
  6. ^ Bort, Julie. "Dyn Is Turning New Hampshire Into A Startup Wonderland". Business Insider. Retrieved 31 December 2013. 
  7. ^ "Free DDNS Service Changes". DynDNS.com. 2011-03-23. Retrieved 2012-01-14. 
  8. ^ "DynDNS getting greedy". May 15, 2013. Retrieved January 11, 2014. 
  9. ^ "DynDNS account account [sic] changes - PITA". April 23, 2013. Retrieved January 11, 2014. 
  10. ^ "dyndns.com trying to weed out remaining freebies". May 16, 2013. Retrieved January 11, 2014. 
  11. ^ Higginbotham, Stacey. "As its business grows, Dyn picks up steam and a CFO". Gigaom. Retrieved 31 December 2013. 
  12. ^ Griffith, Erin. ""Infrastructure as a service" company Dyn acquires Trendslide for mobile monitoring". PandoDaily. Retrieved 31 December 2013. 
  13. ^ http://dyn.com/blog/why-we-decided-to-stop-offering-free-accounts/
  14. ^ Alspach, Kyle (Oct 2, 2012). "Dyn raises $38M in VC, gets Jason Calacanis on its board". Boston Business Journal. Retrieved October 2, 2012. 
  15. ^ Roush, Wade (January 7, 2010). "Dyn Inc. Buys EveryDNS". Xconomy. 
  16. ^ "Dyn Inc. Acquires EditDNS and Launches DynECT" (Press release). Dyn. August 31, 2010 – via FreshNews.com. 
  17. ^ Dyn Inc. acquires SendLabs New Hampshire Business Review. January 13, 2011
  18. ^ Dyn Acquires SEO/SEM & Ecommerce Development arm of Incutio LTD
  19. ^ Dyn Acquires Long Time DNS Provider TZO
  20. ^ Dyn Acquires Website Monitoring Startup Verelo
  21. ^ Dyn Acquires Mobile Dashboard App Trendslide
  22. ^ Keohane, Dennis. "Dyn Acquires ReadyStatus - Makes Its Innovative Internet Performance Solution Even Better". VentureFizz. Retrieved 23 December 2013. 
  23. ^ "Dyn Acquires Managed DNS Provider Nettica". 26 March 2014. Retrieved 16 September 2014. 
  24. ^ Lardinois, Frederic (21 May 2014). "Dyn Acquires Internet Intelligence Service Renesys". Techcrunch. Retrieved 21 May 2014. 
  25. ^ "Dyn's Partner Program". dyn.com. Retrieved 3 December 2013. 
  26. ^ "DNS Update API". Dyn. Retrieved 2012-01-14. 
  27. ^ What is dynamic DNS (DDNS)? Netgear
  28. ^ "Norton DNS Public Beta FAQ". Symantec. Retrieved 2010-06-07. 
  29. ^ "No-IP". No-IP.org. Retrieved 2012-01-14. 
  30. ^ "Dyn Named 2013 WorldBlu Most Democratic Workplace Winner". Dyn. Retrieved 23 December 2013. 
  31. ^ (PDF) http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/TMT_us_tmt/us_tmt_fast500_rankings_110713.pdf. Retrieved 23 December 2013.  Missing or empty |title= (help)
  32. ^ "DynDNS Receives "Best Buy" Ranking From Consumer Guide" (Press release). Dynamic Network Services, Inc. 2006-04-13. Retrieved 2006-11-30. 
  33. ^ "businessnhmagazine.com". businessnhmagazine.com. Retrieved 2012-01-14. 
  34. ^ "Dynamic Network Services selected as Best Small Company to Work for in New Hampshire" (Press release). Dynamic Network Services, Inc. 2007-12-05. Retrieved 2007-12-05. 
  35. ^ "Inc. Magazine Recognizes Dyn As 2011 Top Small Company Award Winner | Dyn Blog". Dyn.com. 2011-05-23. Retrieved 2012-01-14. 
  36. ^ "WorldBlu Names Dyn A Top Democratic Workplace". Dyn.com. 2012-04-10. Retrieved 2012-11-04. 
  37. ^ "Dyn Named 2013 WorldBlu Most Democratic Workplace Winner". dyn.com. Retrieved 3 December 2013. 
  38. ^ (PDF) http://dyn.com/wp-content/uploads/2012/03/Biz-NH-Mag-Dyn-Fastest-Growing-on-Private-100.pdf. Retrieved 3 December 2013.  Missing or empty |title= (help)
  39. ^ (PDF) http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/TMT_us_tmt/us_tmt_fast500_rankings_110713.pdf. Retrieved 3 December 2013.  Missing or empty |title= (help)
  40. ^ http://www.dyncommunity.com/questions/34037/my-hostname-suddenly-disappeared-nothing-works-any.html. Retrieved 10 December 2013.  Missing or empty |title= (help)

External links[edit]