||This article appears to be written like an advertisement. (August 2010)|
|Motto||Shares What Works|
|Formation||September 15, 1988|
|Founder(s)||Jacques Delors, Umberto Agnelli, Carlo De Benedetti, Carl Hahn, sv:Anders Scharp, Jan F.A. de Soet, nl:Cor van der Klugt, Serge Dassault, Heini Lippuner, fr:Raymond Lévy, Francis Lorentz, Konrad Eckert, Iain Vallance, Fritz Fahrni, R. Morf|
|Legal status||Not-for-profit member foundation|
|Purpose/focus||Promotion of business excellence|
|Services||Training, organizational assessments|
|Main organ||Board of directors|
|Former name||European Foundation for Quality Management|
EFQM (formerly known as the European Foundation for Quality Management) is a non-profit membership foundation based in Brussels. EFQM is the custodian of the EFQM Excellence Model, a non-prescriptive management framework that is widely used in public and private sector organisations throughout Europe and beyond.
EFQM runs the annual EFQM Excellence Award, which is designed to recognize organizations that have achieved an outstanding level of sustainable excellence.
On 15 September 1988, 14 European Business Leaders met with Jacques Delors and signed a "Letter of Intent" to form a European Foundation dedicated to increasing the competitiveness of European businesses.
The 14 CEOs were
|Company||Representative Business Leader|
|Robert Bosch GmbH||Mr. K. Eckert|
|British Telecommunications plc||Mr. I.D.T. Vallance|
|Bull SA||Mr. F. Lorentz|
|Ciba-Geigy AG||Mr. H. Lippuner|
|Dassault Aviation||Mr. S. Dassault|
|AB Electrolux||Mr. A. Scharp|
|Fiat Auto SpA||Mr. U. Agnelli|
|KLM||Mr. J.F.A. de Soet|
|Nestlé||Mr. R. Morf|
|C. Olivetti & C., SpA||Mr. C. De Benedetti|
|Philips||Mr. C.J. van der Klugt|
|Renault||Mr. R.H. Lévy|
|Sulzer AG||Mr. F. Fahrni|
|Volkswagen AG||Mr. Carl H. Hahn|
The European Foundation for Quality Management, EFQM, was founded in October 1989 when the CEO/Presidents of 67 European companies subscribed to our Policy Document and declared their commitment to achieving EFQM mission and vision.
The Foundation developped, witht the help of experts from industry and academia, the EFQM Excellence Model, a holistic framework than can be applied to any organisation, regardless of size or sector.This was first used to support the assessment of organisations in the European Quality Award in 1992.
Over the last 25 years, the Model has adapted and evolved over time to reflect changes in the global market place.Hundreds of organisations, from both the public and private sector, have participated in the EFQM Excellence Awards, including Robert Bosch, BMW, VW, Xerox, Ricoh, Grundfos, Philips, EDF, as well as small less known organisations.
One thing that has not changed is EFQM's objective: to increase the competitiveness of European organisations and support the sustainable development of the European economies. EFQM remains an independent, not-for-profit foundation; committed to supporting its Members in their journey towards Excellence. While it focus on Europe, EFQM has a global reach and welcome the opportunity to support all organisations.
The EFQM Excellence Model was launched in 1991 and is based on eight Fundamental Concepts of Excellence. Today, the EFQM Excellence Model is used by more than 30,000 organisations in Europe.
"All European organisations, both in the public and private sectors, are facing new challenges. The increasing pressure to compete on a global stage with limited resources means we all have to work together to secure our future prosperity, and that of generations to come. The EFQM Excellence Model provides a framework that encourages the cooperation, collaboration and innovation that we will need to ensure this goal is achieved." Herman van Rompuy, President of the European Council
Whilst there are numerous management tools and techniques commonly used, the EFQM Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other. The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence.
Excellent organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders. The EFQM Excellence Model allows people to understand the cause and effect relationships between what their organisation does and the Results it achieves.
All organisations strive to be successful, some fail, some achieve periods of success but ultimately fade from view, and a few achieve sustainable success, gaining deserved respect and admiration. The EFQM Foundation was formed to recognised and promote sustainable success and to provide guidance to those seeking to achieve it. This is realised through a set of three integrated components which comprise the EFQM Excellence Model :
To help organisations to continually improve and achieve higher levels of performance, EFQM provides networking and mutual learning experiences, offers education, recognises achievements and supports the implementation of best in class tools and practices.
This is achieved through the use and application of the EFQM Excellence Model.
- Van Rompuy, Herman (October 9, 2012). "Revised EFQM Model to Help Increase Europe's Competitiveness". prnewswire. Retrieved October 9, 2012.