EFQM
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| Type | Membership Foundation |
|---|---|
| Industry | Non-Profit |
| Founded | 1989 |
| Headquarters | Brussels, Belgium |
| Key people | Pierre Cachet, CEO and Marc Duhem, President of the Board |
| Website | www.efqm.org |
EFQM (formerly known as the European Foundation for Quality Management) is a non-profit membership foundation based in Brussels. EFQM is the custodian of the EFQM Excellence Model, a non-prescriptive management framework that is widely used in public & private sector organisations throughout Europe and beyond.
EFQM Membership is open to organisations, rather than individuals. Members include: BMW, EDF, Grundfos, Philips, Ricoh, Robert Bosch, Solvay and Trimo.
EFQM runs the annual EFQM Excellence Award, which is designed to recognised organisations that have achieved an outstanding level of sustainable excellence.
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[edit] EFQM History
In the 1950s Quality Assurance was gaining ground in Europe. It was a well-developed discipline, practised by many companies in a variety of formats. However, it was believed that an actual European focus on Total Quality Management (TQM), in which the best ideas from around the world could be brought together, was missing. For that reason, 14 CEOs of prominent European businesses created the European Foundation for Quality Management, later referred to as EFQM. On October 19, 1989, the terms of reference of EFQM were established. Mr. Cornelius van der Klugt, then CEO of Philips, was confirmed as the first President of the EFQM.
Below, an overview of all the business leaders and companies that formed EFQM:
| Company | Representative Business Leader |
|---|---|
| Robert Bosch GmbH | Mr. K. Eckert |
| British Telecommunications plc | Mr. I.D.T. Vallance |
| Bull SA | Mr. F. Lorentz |
| Ciba-Geigy AG | Mr. H. Lippuner |
| Dassault Aviation | Mr. S. Dassault |
| AB Electrolux | Mr. A. Scharp |
| Fiat Auto SpA | Mr. U. Agnelli |
| KLM | Mr. J.F.A. de Soet |
| Nestlé | Mr. R. Morf |
| C. Olivetti & C., SpA | Mr. C. De Benedetti |
| Philips | Mr. C.J. van der Klugt |
| Renault | Mr. R.H. Lévy |
| Sulzer AG | Mr. F. Fahrni |
| Volkswagen AG | Mr. Carl H. Hahn |
[edit] Knowledge
Excellence is not a theory; it relates to the tangible achievements of an organisation in what it does, how it does it, the results it gets and the confidence that these results will be sustained in the future.
The EFQM Excellence Model embeds these principles of Excellence in a framework that helps organisations assess their capabilities and strengths in order to achieve their particular goals. The model was launched in 1991 and is based on eight Fundamental Concepts of Excellence. Today, the EFQM Excellence Model is used by more than 30,000 organisations in Europe.
[edit] Activities
To help organisations to continually improve and achieve higher levels of performance, EFQM provides networking and mutual learning experiences, offers education, recognises achievements and supports the implementation of best in class tools and practices.
This is achieved through the use and application of the EFQM Excellence Model.
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If you want to know more, you can join the EFQM LinkedIn Group. You don't have to belong to a member organisation to join this group; it's open to anyone who's passionate about business excellence.
