Electronic billing
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Electronic billing is the electronic delivery of invoices (bills) and related information by a company to its customers. Electronic billing is referred to by a variety of terms,including the following:
- Electronic bill payment
- EBPP — electronic bill presentment and payment (typically focused on business-to-consumer billing and payment)
- EIPP — electronic invoice presentment and payment (typically focused on business-to-business billing and payment)
- "e-billing"
- "e-invoicing"
- "electronic invoicing"
- ePayables
- eInvoice
- Telecommunications billing
While there are current efforts to standardize systems for electronic billing and invoicing, there is currently a wide variety of options for businesses and consumers. Most fall into two categories:
- CSPs (customer service providers) which allow a business to invoice clients electronically
- bank aggregators, which allow consumers to pay multiple bills, typically through their bank
Increasing acceptance of e-billing by consumers and the business community (according to Kiplinger magazine, 77% of business owners now favor electronic billing),as well as increased concern for security and the environment, is speeding up the shift to electronic billing from paper billing.