Emergency Alert System
||This article needs additional citations for verification. (April 2011)|
The Emergency Alert System (EAS) is a national warning system in the United States put into place on January 1, 1997, when it superseded the Emergency Broadcast System (EBS), which itself had superseded the CONELRAD System. In addition to alerting the public of local weather emergencies such as tornadoes and flash floods, the official EAS is designed to enable the President of the United States to speak to the United States within 10 minutes, but the nationwide federal EAS has never been activated. A national EAS test was conducted on November 9, 2011, at 2 pm Eastern Standard Time. The EAS regulations and standards are governed by the Public Safety and Homeland Security Bureau of the FCC. Each state and several territories have their own EAS plan. EAS has become part of IPAWS - the Integrated Public Alert and Warning System, a program of Federal Emergency Management Agency (FEMA). EAS is jointly coordinated by FEMA, the Federal Communications Commission (FCC), and the National Weather Service (NOAA/NWS).
The EAS is used on AM, FM and Land Mobile Radio Service, as well as VHF, UHF, FiOS (wireline video providers), and Cable television including low-power stations. Digital television and digital cable providers, along with Sirius XM satellite radio, IBOC, DAB and digital radio broadcasters have been required to participate in the EAS since December 31, 2006. DirecTV, Dish Network and all other DBS providers have been required to participate since May 31, 2007.
Technical concept 
The SAME header (help·info) is the most critical part of the EAS design. It contains information about who originated the alert (the President, state or local authorities, the National Weather Service (NOAA/NWS), or the broadcaster), a short, general description of the event (tornado, flood, severe thunderstorm), the areas affected (up to 32 counties or states), the expected duration of the event (in minutes), the date and time it was issued (in UTC), and an identification of the originating station. (See SAME for a complete breakdown of the header.)
More than thirty radio stations are designated as National Primary Stations in the Primary Entry Point (PEP) System to distribute presidential messages to other broadcast stations and cable systems. The Emergency Action Notification is the notice to broadcasters that the President of the United States or his designee will deliver a message over the EAS via the PEP system.
The FEMA National Radio System (FNARS) "Provides Primary Entry Point service to the Emergency Alert System," acts as an emergency presidential link into the EAS, and is capable of phone patches. The FNARS net control station is located at the Mount Weather Emergency Operations Center.
What the national level EAS would not do 
In a The New York Times article (correction printed January 3, 2002) "No president has ever used the current [EAS] system or its technical predecessors in the last 50 years, despite the Soviet missile crisis, a presidential assassination, the Oklahoma City bombing, major earthquakes and three recent high-alert terrorist warnings... Michael K. Powell, the then chairman of the Federal Communications Commission, which oversees the Emergency Alert System, pointed to 'the ubiquitous media environment,' arguing that the system was, in effect, scooped by CNN, MSNBC, Fox News Channel and other channels... [FEMA] activates the alert system nationally at the behest of the White House on 34 50,000-watt stations that reach 98 percent of Americans... Beyond that, the current EAS signal is an audio message only—which pre-empts all programming—so that viewers who were watching color images of the World Trade Center on September 11 would have been able to see only a screen with a generic text message along with a presidential voice-over, if an emergency message had been activated."
EAS header 
Because the header lacks error detection codes, it is repeated three times for redundancy. However, the repetition of the data can itself be considered an error detection and correction code—like any error detection or correction code, it adds redundant information to the signal in order to make errors identifiable. EAS decoders compare the received headers against one another, looking for an exact match between any two, eliminating most errors which can cause an activation to fail. The decoder then decides whether to ignore the message or to relay it on the air if the message applies to the local area served by the station (following parameters set by the broadcaster).
The SAME header bursts are followed by an attention signal (help·info) which lasts between eight and 25 seconds, depending on the originating station. The tone is 1050 Hz (help·info) on a NOAA Weather Radio (NOAA/NWS) station, while on commercial broadcast stations, it consists of a "two tone" combination of 853 Hz and 960 Hz sine waves and is the same attention signal used by the older Emergency Broadcast System. The two tones were chosen because they form an interval suited to getting the audience's attention due to its unpleasantness on the human ear. The "two tone" system is no longer required as of 1998 and is to be used only for audio alerts before EAS messages.[full citation needed] Like the EBS, the attention signal is followed by a voice message describing the details of the alert.
Station requirements 
The FCC requires all broadcast stations and multichannel video programming distributors (MVPD) to install and maintain FCC-certified EAS decoders and encoders at their control points or headends unless they have been designated a non-participating station by the FCC. These decoders continuously monitor the signals from other nearby broadcast stations for EAS messages. For reliability, at least two source stations must be monitored, one of which must be a designated local primary. Stations are to retain the latest version of the EAS handbook.
Stations are required by federal law to keep logs of all received required monthly test, required weekly test, emergency action notification, and emergency action termination messages. Logs may be kept by hand but are usually kept automatically by a small receipt printer in the encoder/decoder unit. Logs may also be kept electronically inside the unit as long as there is access to an external printer or method to transfer them to a personal computer. While only the four aforementioned events are required by federal law to be logged, most stations log all received activations.
In addition to the audio messages transmitted by radio stations, television stations must also transmit a visual message. A text "crawl" is displayed at the top of the screen that contains all of the information encoded in the initial SAME header. A color-coded "crawl" system is often used where the color signifies the priority of the message. Some television stations transmit only the visual message which is outside of the requirements. A television station may be used for monitoring by another station and thus the audio is necessary.[full citation needed]
Participating stations are required by federal law to relay EAN (Emergency Action Notification) messages immediately (47 CFR Part 11.54). Stations traditionally have been allowed to opt out of relaying other alerts such as severe weather, and child abduction emergencies (AMBER Alerts) if they so choose.
Non-participating stations do not relay National messages. Instead they transmit a message instructing listeners/viewers to tune to another station for the information, and they must then suspend their operation.
System test 
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All EAS equipment must be tested weekly. The required weekly test (RWT) consists, at a minimum, of the header and the end-of-message SAME bursts. Though a RWT does not need an audio or graphic message announcing the test, many stations will provide them as a courtesy to the public. Television stations are not required to transmit a video message for weekly tests. RWTs are scheduled by the station, on random days and times, and are generally not relayed.[full citation needed]
Required monthly tests (RMTs) are generally originated by the local or state primary station, a state emergency management agency,or by the National Weather Service (NOAA/NWS) and are then relayed by broadcast and cable stations. RMTs must be performed between 8:30 a.m. and local sunset during odd numbered months, and local sunset to 8:30 am for even months. Received monthly tests must be re-transmitted within 60 minutes from receipt.[full citation needed] Additionally, an RMT should not be scheduled or conducted during an event of great importance such as a pre-announced Presidential speech, coverage of a national/local election, major local or national news coverage outside regularly scheduled newscast hours or a major national sporting event such as the Super Bowl or World Series, with other events such as the Daytona 500 and Olympic Games mentioned in individual EAS state plans.
National tests 
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A RWT is not required during a calendar week in which an RMT is scheduled. No testing has to be done at all during a calendar week in which all parts of the EAS (header burst, attention signal, audio message, and end of message burst) have been legitimately activated. Coordinated national tests are planned to be conducted at least once every year, beginning with the national test that happened on November 9, 2011, and are very similar to RMTs.
On November 9, 2011, after the national test was attempted, stations began calling in saying that some of their receivers weren't able to relay the test, or some just didn't get the test at all; DirecTV users reported even hearing Lady Gaga's "Paparazzi" throughout the test. As of November 9, 2011, the FCC is still collecting data; however, it is clear that not every station in the US received or relayed the alert. The message, according to some, also lacked the alert code which would allow the President to speak. Due to a feedback loop in the PEP system, the test could be heard several times in the background, and the EOM (end of message) code was sent twice, violating EAS rules. The test was cut down to 30 seconds rather than the proposed 3 minutes. A similar test of the National EAS was carried out in January 2010, but operations were limited to the state of Alaska. That test was carried out flawlessly.
National Test Results 
November 9, 2011 Results 
On April 12, 2013, the FCC released the results of the November 9, 2011 test. Although there were several frequently reported issues, the FCC states that the test demonstrated that the national EAS architecture is basically sound. Some of these problems included:
- Bad audio quality
- A malfunction at the National Primary level inserted a second level of header tones into the audio portion of the message, which created a large-delay reverb effect and noisy background levels, which increased in intensity each time the EAN the message was passed on. Since then, FEMA has reconfigured their equipment correctly.
- Lack of a Primary Entry Point in some areas, leaving those areas without a direct connection to FEMA
- At the time of the test, there was no established Primary Entry Point in Portland, Oregon. The Oregon EAS State Plan instructed all stations west of the Cascades (including Portland) to monitor public radio station KOPB-FM, which would receive the alert from the NPR Squawk Channel. The audio quality of the alert that KOPB-FM received via the NPR Squawk Channel was exceptionally poor, and most monitoring stations' equipment didn't recognize the alert at all or only broadcast the first few seconds of the alert. The FCC has since expanded PEP coverage to West of the Cascades (including Portland).
- Use of alternatives to PEP-based EAN distribution
- The FCC found that some stations chose to use alternatives to the PEP-based daisy-chain mode of propogation, and that some of these alternatives may not be able to receive the EAN effectively in times of emergency. The FCC has advised these stations to request approval from the FCC for these alternative ways of receiving the EAN.
- Inability of some participants to receive/transmit the EAN
- Some EAS Participants stated that, although they heard the EAN from their monitoring stations, they were not able to rebroadcast it to their audience. The FCC found that the cause of this was usually operator error, or that the Participant's equipment was programmed incorrectly.
- Short test length
- The FCC found that some EAS equipment manufacturers designed their equipment to not rebroadcast EANs shorter than 75 seconds due to a misinterpretation of the FCC regulations. Another EAS Participant suggested that the 30 second duration of the test was insufficient to allow its engineers to manually override its equipment when automatic equipment functions failed.
The first-ever Nationwide EAS Test was a success in that it demonstrated that the national EAS would generally perform as designed, if activated. At the same time, the test showed several areas that need improvement. The FCC says they will continue to work with FEMA, EAS Participants and other EAS stakeholders to address these problems.
Additions and proposals 
The number of event types in the national system has grown to eighty. At first, all but three of the events (civil emergency message, immediate evacuation, and emergency action notification [national emergency]) were weather-related (such as a tornado warning). Since then, several classes of non-weather emergencies have been added, including, in most states, the AMBER Alert System for child abduction emergencies.
In 2004, the FCC issued a Notice of Proposed Rulemaking seeking comment on whether EAS in its present form is the most effective mechanism for warning the American public of an emergency and, if not, on how EAS can be improved, such as mandatory text messages to cellphones, regardless of subscription. As noted above, rules implemented by the FCC on July 12, 2007 provisionally endorse incorporating CAP with the SAME protocol.
On February 3, 2011, the FCC announced plans and procedures for national EAS tests, which will involve all television and radio stations connected to the EAS system, as well as all cable and satellite services in the United States. It will not be relayed on the NOAA Weather Radio (NOAA/NWS) network as it is an initiation-only network and does not receive messages from the PEP network. The national test will transmit and relay an EAS test message from the White House. This protocol was first used in the first national test of the EAS, conducted on November 9, 2011 at 2:00 pm EST/11:00 am PST.
EAS for consumers 
|This section does not cite any references or sources. (December 2009)|
EAS is designed to be useful for the entire public, not just those with SAME-capable equipment. However, several consumer-level radios do exist, especially weather radio receivers, which are available to the public through both mail-order and retailers including Radio Shack and several others. Other specialty receivers for AM/FM/ACSSB(LM) are available only through mail-order, or in some places from federal, state, or local governments, especially where there is a potential hazard nearby such as a chemical factory. These radios come pre-tuned to a station in each area that has agreed to provide this service to local emergency management officials and agencies, often with a direct link back to the plant's safety system or control room for instant activation should an evacuation or other emergency arise.
The ability to narrow messages down so that only the actual area in danger is alerted is extremely helpful in preventing false warnings, which was previously a major tune-out factor. Instead of sounding for all warnings within a station's area, SAME-decoder radios now sound only for the counties they are programmed for. When the alarm sounds, anyone with the radio knows that the danger is nearby and protective action should be taken. For this reason, the goal of the National Weather Service (NOAA/NWS) is that each home should have both a smoke detector and a SAME weather radio.
- During the September 11 attacks in 2001, "... the EAS was not activated nationally or regionally in New York or Washington during the terrorist attacks on the nation." Richard Rudman, then chairman of the EAS National Advisory Committee explained that near immediate coverage in the national media meant that the media itself provided the warning or alert of what had happened and what might happen as quickly as the information could be distributed. "Some events really do serve as their own alerts and warnings. With the immediate live media coverage, the need for an EAS warning was lessened." 34 PEP stations were kept on high alert for use if the President had decided to order an Emergency Action Notification. "PEP is really a last-ditch effort to get a message out if the president cannot get to the media."
- On February 1, 2005, someone activated an EAS message over radio and television stations in Connecticut telling residents to evacuate the state immediately. Officials at the Office of Emergency Management announced that the activation and broadcast of the Emergency Alert System was in error due to possibly the wrong button being pressed. "State police said they received no calls related to the erroneous alert."
- On June 26, 2007, the EAS in Illinois was activated at 7:35 am CDT and issued an Emergency Action Notification Message for the United States. This was followed by dead air and then WGN radio (the station designated to simulcast the alert message) being played on almost every television and radio station in the Chicago area and throughout much of Illinois. Instead of hearing official information, what viewers heard instead was a very confused Garry Meier from WCKG, who was wondering "what all that beeping was about". The accidental EAN activation was caused when a government contractor installing a new satellite receiver as part of a new national delivery path incorrectly left the receiver connected and wired to the state EOC's EAS transmitter before final closed circuit testing of the new delivery path had been completed.
- On October 19, 2008 KWVE-FM of San Clemente, California was scheduled to conduct a Required Weekly Test; however, it conducted a Required Monthly Test by mistake, causing all stations and cable systems in the immediate area to relay the test. In addition, the operator aborted the test midway through, leading the station to fail to broadcast the SAME EOM burst to end the test, causing all area outlets to broadcast KWVE-FM's programming until those stations took their equipment offline. On September 15, 2009, the Federal Communications Commission fined its licensee, Calvary Chapel Costa Mesa, $5,000 for the botched EAS test. After the fine was levied, various state broadcast associations in the United States submitted joint letters to the FCC, protesting against the fine, saying that the FCC could have handled the matter better. On November 13, 2009, the FCC rescinded its fine against KWVE-FM, but had still admonished the station for broadcasting an unauthorized RMT, as well as omitting the code to end the test.
- On May 20, 2010, NOAA All-Hazards and CSEPP tone alert radios in the Hermiston, Oregon area, near the Umatilla Chemical Depot, were activated with an EAS alert shortly after 5 pm. The message transmitted was for a Severe Thunderstorm Warning, issued by the National Weather Service in Pendleton, but the transmission broadcast instead was a long period of silence, followed by a few words in Spanish. Umatilla County Emergency Management has stressed there was no emergency at the depot.
- During September 2010, the staff of KCST-FM Florence, Oregon noticed that their EAS equipment would repeatedly unmute as if receiving an incoming EAS message several times a week. During each event, which was relayed from KKNU Springfield, the same commercial advertisement for ARCO/BP gasoline could be heard, along with the words "This test has been brought to you by ARCO". Further investigation by the primary station transmitting the commercial revealed that the spot had been produced using an audio clip of an actual EAS header which had been modified to lower the header's tone and presumably prevent it from triggering false positive alert reactions in EAS equipment. The spot was distributed nationally, and after it had once been identified as the source of the false EAS equipment trips, various stations around the country reported having had similar experiences. After a widespread notification by the Society of Broadcast Engineers was issued, ARCO's ad agency withdrew the commercial from air play. McKenzie River Broadcasting, the parent company of KKNU, was later served with a Notice of Apparent Liability with a forfeiture amount of $10,000 for having played the commercial advertisement containing the header tones. This issue was ultimately resolved without a fine being levied.
- On August 9, 2011, the Emergency Alert System was activated for a Required Weekly Test in Davidson County, Tennessee. However, due to a bug in the system, as many as 20 RWTs were sent and received from 3:20 am to 5:00 am CDT.
- In October 2011, the FCC fined WHPR-FM in Highland Park, Michigan $22,000 for numerous violations, one of which was not having any EAS equipment in use; an employee of the station pointed out that the station's EAS decoder was stored in a closet.
- On November 3, 2011, the EAS in Etowah County, Alabama was activated for a Required Weekly Test on Comcast. However, due to a bug in the system, as many as 15 RWTs were sent and received from 2:15 am to 4:30 am CDT. The error occurred again on December 6, 2012, when another bug caused as many as 17 RWTs to be sent and received between 12:10 am and 4:50 am CST.
- On November 9, 2011, the first National EAS Test was conducted. Many people that were listening to TV or radio reported barely hearing the audio, not seeing the video, hearing overlapping audio, or on cable and satellite systems which redirect to one certain channel slot to launch the test, were stuck on the EAS channel without routing to the test (such as a non-essential shopping channel, TV Guide Network, Music Choice audio channel, or in DirecTV's case, a Sonic Tap audio channel airing Lady Gaga's Paparazzi at the time).
- On March 13, 2012, Just after the broadcast of the Today Show at 9:56 am, WDIV-TV accidentally launched the Emergency Alert System seconds before their local newscast started to air. The Emergency Alert System froze for 5 seconds, then returning to their newscast. This is WDIV's shortest- yet glitched EAS running only for 10 seconds. It's unknown if this was implied to air before the newscast starts, or the commercials delayed the EAS from airing.
- On May 21, 2012, the Emergency Alert System in Tennessee was activated for a Required Weekly Test. However, a familiar bug in the system caused as many as 9 weekly tests to be transmitted that night. Later that night, a Required Monthly Test was transmitted but contained a Flash Flood Warning message. No explanation has been given for this error.
- On February 11, 2013, hackers broke into the EAS networks in Great Falls, Montana and Marquette, Michigan to broadcast an emergency alert that zombies have risen from their graves in several counties in Montana and Michigan's Upper Peninsula. Stations KRTV in Great Falls, WBUP and WNMU-TV in Marquette broke into programming to broadcast the false alerts. Details on the hacking incident remain unknown at present, though a representative for Monroe Electronics, a maker and distributor of EAS equipment, mentioned that some stations do not change their logins or passwords, opting to use factory presets instead. Because of this, trade groups, including the Michigan Association of Broadcasters, urged broadcasters to change their passwords and to recheck their security measures. On February 13, 2013, WIZM-FM in La Crosse, Wisconsin inadvertently triggered the EAS on WKBT-DT by playing a recording of the fake alert during its morning show.
EAS event codes 
In popular culture 
In the video game Call of Duty: Modern Warfare 2, during a Russian invasion of the United States, one of the loading screen videos is simply the Emergency Alert System. A message scrolls across the screen giving evacuation instructions for residents of Prince George's County, Maryland. Strangely, the scrolling message says "EMERGENCY BROADCAST SYSTEM" when the tone is actually the EAS tone.
In the 2009 science fiction film Knowing, when Diana pulls in at the gas station and goes to the clerk for gasoline, the television in the background is displaying a 24 hour news broadcast, when suddenly the screen changes with both the "Emergency Alert System" alert tones and an alert message stating, "This is an Emergency Broadcast Transmission!" "This is not a test!" The message repeats again and you see a portrayal of a fictionalized presidential cabinet alerting the public of the impending solar flares.
A small fandom of the EAS and NOAA Weather Radio's Specific Area Message Encoding (the basis for the EAS) developed on YouTube in 2007. Since then, users on YouTube from all over the United States (and even a few out of Canada over Weatheradio Canada using similar technology) have recorded activations of the Emergency Alert System/SAME from their televisions or NOAA Weather Radios. A few users have over 1,000 alerts on their channels.
See also 
- Common Alerting Protocol
- Commercial Mobile Alert System (CMAS)
- Digital Emergency Alert System (DEAS)
- Earthquake Early Warning (Japan)
- Emergency population warning
- Emergency Public Warning System
- HANDEL (UK's National Attack Warning System)
- NOAA Weather Radio
- Weatheradio Canada
- National Warning System
- National Severe Weather Warning Service
- Nuclear football
- Radio Amateur Civil Emergency Service
- Standard Emergency Warning Signal (Australia)
- Wartime Broadcasting Service
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- Common Alerting Protocol, Cybertelecom[page needed]
- "Electronic Code of Federal Regulatiokns". National Archives. Retrieved July 6, 2012.
- Part 1 of a two part YouTube video of part of a national EAS test on Dish Network.[dead link]
- Part 2 of a two part YouTube video of part of a national EAS test on Dish Network.[dead link]
- Clayton, Mark (November 9, 2011). "Did the national Emergency Alert System mistakenly play Lady Gaga?". Christian Science Monitor. Retrieved July 16, 2012.
- "Alaska EAS EAN Test: Success". Radio. January 6, 2010. Retrieved July 16, 2012.
- Public Safety and Homeland Security Bureau (April 2013). "Strengthening the Emergency Alert System (EAS): Lessons Learned from the Nationwide EAS Test". Retrieved 23 April 2013.
- Public Safety and Homeland Security Bureau (April 2013). "Strengthening the Emergency Alert System (EAS): Lessons Learned from the Nationwide EAS Test". p. 14. Retrieved 23 April 2013.
- Public Safety and Homeland Security Bureau (April 2013). "Strengthening the Emergency Alert System (EAS): Lessons Learned from the Nationwide EAS Test". p. 15. Retrieved 23 April 2013.
- Public Safety and Homeland Security Bureau (April 2013). "Strengthening the Emergency Alert System (EAS): Lessons Learned from the Nationwide EAS Test". p. 19. Retrieved 23 April 2013.
- FCC Press Release: "FCC ACTION PAVES WAY FOR FIRST-EVER PRESIDENTIAL ALERT TO BE AIRED ACROSS U.S. ON NATION’S EMERGENCY ALERT SYSTEM", February 3, 2011.[dead link]
- FCC Third Report and Order: In the Matter of Review of the Emergency Alert System, February 3, 2011.[dead link]
- "FEMA, FCC Announce Nationwide Test Of The Emergency Alert System" (Press release). FEMA. June 9, 2011. Retrieved July 16, 2012.
- Clayton, Mark (November 9, 2011). "Emergency Alert System: Why US is doing first national test now". Christian Science Monitor. Retrieved July 16, 2012.
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- "False Alarm, Connecticut Not Being Evacuated". WestportNow.com. February 1, 2005. Retrieved April 7, 2007. "State police said they received no calls related to the erroneous alert."
- cbs2chicago.com - Emergency Alert System Activated By Mistake[dead link]
- "Inadvertent Activation of the Illinois Emergency Alert System". FEMA. June 28, 2007. Retrieved June 30, 2007.
- ""In the Matter of Calvary Chapel of Costa Mesa, Inc., FM Radio Station KWVE San Clemente, California: NOTICE OF APPARENT LIABILITY FOR FORFEITURE", Adopted: September 15, 2009 Released: September 17, 2009". FCC. Retrieved July 16, 2012.
- "State Broadcast Associations Appeal KWVE EAS Fine to FCC". Radio. October 9, 2009. Retrieved July 16, 2012.
- "FCC Dismisses KWVE EAS Fine". Radio. November 17, 2009. Retrieved July 16, 2012.
- "Glitch scrambles Oregon thunderstorm warning". The Herald (Everett, Washington). Associated Press. May 20, 2010. Retrieved July 16, 2012.
- "Arco Oil Radio Ads Include False EAS Header". Radio. September 9, 2010. Retrieved July 16, 2012.
- "In the Matter of R.J.'S LATE NIGHT ENTERTAINMENT CORPORATION: NOTICE OF APPARENT LIABILITY FOR FORFEITURE AND ORDER", FCC, October 21, 2011.Template:Date=January 2013
- "Mixed Reviews On National EAS Test". FMQB. November 10, 2011. Retrieved November 13, 2011.
- WLUC-TV: "Emergency Broadcast System hacked", February 11, 2013.
- Associated Press, via National Post: "‘Dead bodies are rising from their graves’: Hackers use emergency alert system to warn of zombie apocalypse", February 11, 2013.
- Mlive.com: "Zombie apocalypse now? Michigan TV stations' Emergency Alert Systems hacked with notice of walking dead", February 12, 2013.
- "TV zombie-attack warning a false alarm". LaCrosse Tribune. Retrieved 14 February 2013.
- "Modern Warfare 2 Cutscene - Emergency Broadcast System". YouTube. November 15, 2009. Retrieved November 29, 2009.
- Consumer facts page
- FCC notice regarding possible improvements
- Required Weekly Test on WTKR-TV, Norfolk, VA
- Actual EAS Activation for a Severe Thunderstorm Warning, Washington County PA
- DASDEC Digital EAS Encoder/Decoder Information
- SAGE Digital ENDEC Information
- EAS Test Messages in .mp3 audio
- SAGE ENDEC MANUAL - ENDEC Manual
- Sage ENDEC Alerting Systems Product Datasheet