||This article appears to be written like an advertisement. (December 2013)|
|Founded||Madison, Wisconsin, United States (1979)|
|Founder||Judith R. Faulkner|
|Headquarters||Verona, Wisconsin, United States|
|Key people||Judy Faulkner, Founder & CEO
Carl Dvorak, President
|Products||EpicCare Ambulatory, EpicCare Inpatient, Resolute, Cadence, Willow, OpTime, ASAP, Cupid, Radiant, Prelude|
|Revenue||$1.2 billion (2011)|
Epic's market focus is large health care organizations. Epic offers an integrated suite of health care software centered on a MUMPS database provided by InterSystems. Their applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers.
Doctors complain that Epic doesn't communicate well with systems by other vendors, such as those used in smaller offices, and they will be forced to pay a 1% penalty for their Medicare payments if they can't meet that standard. Epic says that they do at least as well as other systems, and the government should have established standards.
A RAND report described Epic as a “closed” platform that made it “challenging and costly for hospitals” to interconnect. Epic charges a fee to send data to some non-Epic systems. Faulkner said that Epic was one of the first to establish code and standards for secure interchange, which included user authentication provisions and a legally binding contract. She said the federal government, which gave $24 billion incentive payments to doctors for computerization, should have done that. The Office of the National Coordinator for Health Information Technology said that it was a "top priority" and they just wrote a 10-year vision statement and agenda for it.
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