Epic Systems

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Type Private
Industry Health informatics
Founded Madison, Wisconsin, United States (1979)[1]
Founders Judith R. Faulkner
Headquarters Verona, Wisconsin, United States
Key people Judy Faulkner, Founder & CEO[2]
Carl Dvorak, President
Products EpicCare Ambulatory, EpicCare Inpatient, Resolute, Cadence, Willow, OpTime, ASAP, Cupid, Radiant, Prelude
Revenue $1.2 billion (2011)[3][4]
Employees 5,100 (2012)[3]
Website epic.com

Epic is a privately held health care software company, whose systems are installed in large major hospitals, and hold the medical records of almost half the patients in the U.S. [5]

It was founded in 1979 by Judith R. Faulkner.[6] Originally headquartered in Madison, Wisconsin, Epic moved its headquarters to nearby Verona, Wisconsin in 2005.[7]

Epic's market focus is large health care organizations. Epic offers an integrated suite of health care software centered on a Caché database provided by InterSystems.[8] Their applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers.

Its competitors include Cerner, MEDITECH, Allscripts, and units of I.B.M., McKesson, Siemens and GE Healthcare.[4]


In a September 30, 2014 New York Times article, two doctors said that Epic doesn't communicate well with systems by other vendors, such as those used in smaller offices, and they will be forced to pay a 1% penalty for their Medicare payments if they can't meet that standard. Epic says that they do at least as well as other systems, and the government should have established standards.[5]

A RAND report described Epic as a “closed” platform that made it “challenging and costly for hospitals” to interconnect. Epic charges a fee to send data to some non-Epic systems. Faulkner said that Epic was one of the first to establish code and standards for secure interchange, which included user authentication provisions and a legally binding contract. She said the federal government, which gave $24 billion incentive payments to doctors for computerization, should have done that. The Office of the National Coordinator for Health Information Technology said that it was a "top priority" and they just wrote a 10-year vision statement and agenda for it.[5]


  1. ^ Eisen, Mark (June 20, 2008). "Epic Systems: Epic Tale". The Daily Page. Retrieved 18 December 2013. 
  2. ^ Klein, Mike (December 5, 2002). "Epic's Founder Judy Faulkner Speaks on Culture, Business Beliefs, and Recruiting". WTN Media. Retrieved 18 December 2013. 
  3. ^ a b Moukheiber, Zina (April 18, 2012). "Epic Systems' Tough Billionaire". Forbes. Retrieved December 18, 2013. 
  4. ^ a b Freudenheim, Milt (January 14, 2012). "Digitizing Health Records, Before It Was Cool". nyt.com (The New York Times). Retrieved September 26, 2014. 
  5. ^ a b c Doctors Find Barriers to Sharing Digital Medical Records, By Julie Creswell, New York Times, Sept. 30, 2014
  6. ^ Eisen, Marc (June 20, 2008). "Epic Systems Corporation: An Epic timeline". Isthmus. Retrieved February 20, 2009. 
  7. ^ Boulton, Guy (2008-08-24). "Epic’s expansion". Milwaukee Journal Sentinel. Retrieved 2008-10-25. 
  8. ^ Moukheiber, Zina (March 4, 2013). "Behind Epic Systems, A Low-Key Health IT Company Called InterSystems". "Forbes. Retrieved June 8, 2014. 

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