Epic Systems

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Type Private
Industry Health informatics
Founded Madison, Wisconsin, United States (1979)[1]
Founders Judith R. Faulkner
Headquarters Verona, Wisconsin, United States
Key people Judith R. Faulkner, Founder & CEO[2]
Carl Dvorak, President
Products EpicCare Ambulatory, EpicCare Inpatient, Resolute, Cadence, Willow, OpTime, ASAP, Cupid, Radiant, Prelude
Revenue $1.2 billion (2011)[3][4]
Employees 5,100 (2012)[3]
Website epic.com

Epic is a privately held health care software company, whose systems are installed in large major hospitals, and hold the medical records of almost half the patients in the U.S.[5]

It was founded in 1979 by Judith R. Faulkner.[6] Originally headquartered in Madison, Wisconsin, Epic moved its headquarters to nearby Verona, Wisconsin in 2005.[7]

Epic's market focus is large health care organizations. Epic offers an integrated suite of health care software centered on a Caché database provided by InterSystems.[8] Their applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers.

Its competitors include Cerner, MEDITECH, Allscripts, and units of I.B.M., McKesson, Siemens and GE Healthcare.[4]

Like its competitors, Epic's system has poor interoperability and charges fees for sending data to non-Epic systems.[5]

In 2003, Kaiser Permanente, the largest managed care organization in the United States,[9] chose Epic Systems for its electronic records system.[4] Epic also provides electronic record systems for Cedars-Sinai Medical Center in Los Angeles, the Cleveland Clinic, and Johns Hopkins Hospital.[4]

An Epic electronic health record system costing £200 million was installed at Cambridge University Hospitals NHS Foundation Trust in October 2014, the first installation of an EPIC system in the UK.[10] 2.1 million records were transferred to it. Within a short time it developed serious problems and had to be shut down.[11] However, Chief information officer, Afzal Chaudhry, said "well over 90% of implementation proceeded successfully".[10]


  1. ^ Eisen, Mark (June 20, 2008). "Epic Systems: Epic Tale". Isthmus. Retrieved December 18, 2013. 
  2. ^ Klein, Mike (December 5, 2002). "Epic's Founder Judy Faulkner Speaks on Culture, Business Beliefs, and Recruiting". WTN Media. Retrieved December 18, 2013. 
  3. ^ a b Moukheiber, Zina (April 18, 2012). "Epic Systems' Tough Billionaire". Forbes. Retrieved December 18, 2013. 
  4. ^ a b c d Freudenheim, Milt (January 14, 2012). "Digitizing Health Records, Before It Was Cool". The New York Times. Retrieved September 26, 2014. 
  5. ^ a b Julie Creswell. "Doctors Find Barriers to Sharing Digital Medical Records", The New York Times, September 30, 2014.
  6. ^ Eisen, Marc (June 20, 2008). "Epic Systems Corporation: An Epic timeline". Isthmus. Retrieved February 20, 2009. 
  7. ^ Boulton, Guy (August 24, 2008). "Epic’s expansion". Milwaukee Journal Sentinel. Retrieved 2008-10-25. [dead link]
  8. ^ Moukheiber, Zina (March 4, 2013). "Behind Epic Systems, A Low-Key Health IT Company Called InterSystems". Forbes. Retrieved June 8, 2014. 
  9. ^ "Kaiser Permanente CEO on saving lives, money", USA Today, October 23, 2012. Retrieved December 21, 2014.
  10. ^ a b "Addenbrooke's Hospital paperless system's 'significant problems' reported". BBC News. November 24, 2014. Retrieved December 21, 2014. 
  11. ^ "The NHS’s chaotic IT systems show no sign of recovery". The Guardian. December 21, 2014. Retrieved December 21, 2014. 

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