||It has been suggested that Rudeness be merged into this article. (Discuss) Proposed since November 2013.|
||It has been suggested that Respect be merged into this article. (Discuss) Proposed since August 2013.|
Etiquette (// or //, French: [e.ti.kɛt]) is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group. The French word étiquette, literally signifying a tag or label, first appeared in English around 1750.
- 1 History
- 2 Manners
- 3 International
- 4 Cultural differences
- 5 See also
- 6 References
- 7 Further reading
- 8 External links
- Kindness towards one's fellow beings
- Learning by listening to everybody
- Knowing that human knowledge is never perfect
- Avoiding open conflict wherever possible should not be considered weakness
- The importance of justice and morality
Some of the maxims refer to one's behaviour when in the presence of the great, how to choose the right master and how to serve him. Others teach the correct way to lead through openness and kindness. Greed is the base of all evil and should be guarded against, while generosity towards family and friends is praiseworthy. From: Ancient Egypt encyclopedia
Confucius (551–479 BC) was a Chinese teacher, editor, politician, and philosopher whose philosophy emphasized personal and governmental morality, correctness of social relationships, justice and sincerity.
Louis XIV (1638-1718) "transformed a royal hunting lodge in Versailles, a village 25 miles southwest of the capital, into one of the largest palaces in the world, officially moving his court and government there in 1682. It was against this awe-inspiring backdrop that Louis tamed the nobility and impressed foreign dignitaries, using entertainment, ceremony and a highly codified system of etiquette to assert his supremacy.”
The word etiquette came from an old French word meaning ticket or label. From the 1500s through the early 1900s, children learned about etiquette at school. Nevertheless etiquette has changed and evolved over the years.
‘Manners’ is a term usually preceded by the word good or bad to indicate whether or not a behavior is socially acceptable. Every culture adheres to a different set of manners, although a lot of manners are cross‐culturally common. Manners are a subset of social norms which are informally enforced through self-regulation and social policing and publically performed. They enable human ‘ultrasociality’  by imposing self-restraint and compromise on regular, everyday actions.
A Theoretical history of Manners
In his book The Civilizing Process, Norbert Elias  argues that manners arose as a product of group living and persist as a way of maintaining social order. He theorized that manners proliferated during the Renaissance in response to the development of the ‘absolute state’ – the progression from small group living to the centralization of power by the state. Elias believed that the rituals associated with manners in the Court Society of England during this period were closely bound with social status. To him manners demonstrate an individual’s position within a social network and act as a means by which the individual can negotiate that position.
Petersen and Lupton argue that manners helped reduce the boundaries between the public sphere and the private sphere and gave rise to “a highly reflective self, a self who monitors his or her behavior with due regard for others with whom he or she interacts socially.” They explain that that; “The public behavior of individuals came to signify their social standing, a means of presenting the self and of evaluating others and thus the control of the outward self was vital.”  From this perspective, manners are seen not just as a means of displaying one’s social status, but also as a means of maintaining social boundaries around class and identity.
Pierre Bourdieu’s notion of ‘habitus’ can also contribute to the understanding of manners. The habitus, he explains, is a set of ‘dispositions’ that are neither self‐determined, nor pre‐determined, by external environmental factors. They tend to operate at a subconscious level and are “inculcated through experience and explicit teaching”  and produced and reproduced by social interactions. Manners, in this view, are likely to be a central part of the ‘dispositions’ which guide an individual’s ability to make socially compliant behavioral decisions.
Perspectives of Anthropology
Anthropologists concern themselves primarily with detailing cultural variances and differences in ‘ways of seeing’. Theorists such as Mary Douglas have claimed that each culture’s unique set of manners, behaviors and rituals enable the local cosmology to remain ordered and free from those things that may pollute or defile it. In particular, she suggests that ideas of pollution and disgust are attached to the margins of socially acceptable behavior to curtail such actions and maintain“ the assumptions by which experience is controlled.”
Perspectives of Evolutionary Biology
Evolutionary biology looks at the origin of behavior and the motivation behind it. Charles Darwin analyzed the remarkable universality of facial responses to disgust, shame and other complex emotions. Having identified the same behavior in young infants and blind individuals he concluded that these responses are not learned but innate. According to Val Curtis, the development of these responses was concomitant with the development of manners behavior. For Curtis, manners play an evolutionary role in the prevention of disease. This assumes that those who were hygienic, polite to others and most able to benefit from their membership within a cultural group, stand the best chance of survival and reproduction.
Catherine Cottrell and Steven Neuberg explore how our behavioral responses to ‘otherness’ may enable the preservation of manners and norms. They suggest that the foreignness or unfamiliarity we experience when interacting with different cultural groups for the first time, may partly serve an evolutionary function: “Group living surrounds one with individuals able to physically harm fellow group members, to spread contagious disease, or to “free ride” on their efforts. A commitment to sociality thus carries a risk: If threats such as these are left unchecked, the costs of sociality will quickly exceed its benefits. Thus, to maximize the returns on group living, individual group members should be attuned to others’ features or behaviors.”
Thus, people who possess similar traits, common to the group, are to be trusted, whereas those who do not are to be considered as ‘others’ and treated with suspicion or even exclusion. Curtis argues that selective pressure borne out of a shift towards communal living would have resulted in individuals being shunned from the group for hygiene lapses or uncooperative behavior. This would have led to people avoiding actions that might result in embarrassment or others being disgusted. Joseph Henrich and Robert Boyd[disambiguation needed] developed a model to demonstrate this process at work. They explain natural selection has favored the acquisition of genetically transmitted learning mechanisms that increase an individual’s chance of acquiring locally adaptive behavior. They hypothesize that: “Humans possess a reliably developing neural encoding that compels them both to punish individuals who violate group norms (common beliefs or practices) and punish individuals who do not punish norm violators.” From this approach, manners are a means of mitigating undesirable behavior and fostering the benefits of in‐group cooperation.
Differentiation of manner types
Curtis’ also specifically outlines three manner categories; hygiene, courtesy and cultural norms, each of which help to account for the multifaceted role manners play in society. These categories are based on the outcome rather than the motivation of manners behavior and individual manner behaviors may fit in to 2 or more categories.
Hygiene Manners– are any manners which affect disease transmission. They are likely to be taught at an early age, primarily through parental discipline, positive behavioral enforcement around continence with bodily fluids (such as toilet training) and the avoidance or removal of items that pose a disease risk for children. It is expected that, by adulthood, hygiene manners are so entrenched in one’s behavior that they become second nature. Violations are likely to elicit disgust responses.
Courtesy Manners – demonstrate one’s ability to put the interests of others before oneself; to display self‐control and good intent for the purposes of being trusted in social interactions. Courtesy manners help to maximize the benefits of group living by regulating social interaction. Disease avoidance behavior can sometimes be compromised in the performance of courtesy manners. They may be taught in the same way as hygiene manners but are likely to also be learned through direct, indirect (i.e. observing the interactions of others) or imagined (i.e. through the executive functions of the brain) social interactions. The learning of courtesy manners may take place at an older age than hygiene manners, because individuals must have at least some means of communication and some awareness of self and social positioning. The violation of courtesy manners most commonly results in social disapproval from peers.
Cultural Norm Manners – typically demonstrate one’s identity within a specific socio‐cultural group. Adherence to cultural norm manners allows for the demarcation of socio‐cultural identities and the creation of boundaries which inform who is to be trusted or who is to be deemed as ‘other’. Cultural norm manners are learnt through the enculturation and routinisation of ‘the familiar’ and through exposure to ‘otherness’ or those who are identified as foreign or different. Transgressions and non‐adherence to cultural norm manners commonly result in alienation. Cultural norms, by their very nature, have a high level of between‐group variability but are likely to be common to all those who identify with a given group identity.
Rules of etiquette encompass most aspects of social interaction in any society, though the term itself is not commonly used. A rule of etiquette may reflect an underlying ethical code, or it may reflect a person's fashion or status. Rules of etiquette are usually unwritten, but aspects of etiquette have been codified from time to time.
Erasmus of Rotterdam published his book On Good Manners for Boys in 1530. Amid his advice for young children on fidgeting, yawning, bickering and scratching he highlights that a core tenet of manners is the ability to “readily ignore the faults of others but avoid falling short yourself”. In centuries since then many authors have tried to collate manners or etiquette guide books. One of the most famous of these was Emily Post who began to document etiquette in 1922. She described her work as detailing the “trivialities” of desirable everyday conduct but also provided descriptions of appropriate conduct for key life events such as baptisms, weddings and funerals. She later established an institute which continues to provide updated advice on how to negotiate modern day society with good manners and decorum. The most recent edition of her book provides advice on such topics as when it is acceptable to ‘unfriend’ someone on Facebook and who is entitled to which armrest when flying. Etiquette books such as these as well as those by Amy Vanderbilt, Hartley, Judith Martin, and Sandi Toksvig outline suggested behaviours for a range of social interactions. However, all note that to be a well-mannered person one must not merely read their books but be able to employ good manners fluidly in any situation that may arise.
Western office and business etiquette
The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office etiquette in particular applies to coworker interaction, excluding interactions with external contacts such as customers and suppliers. When conducting group meetings in the United States, the assembly might follow Robert's Rules of Order, if there are no other company policies to control a meeting.
These rules are often echoed throughout an industry or economy. For instance, 49% of employers surveyed in 2005 by the American National Association of Colleges and Employers found that non-traditional attire would be a "strong influence" on their opinion of a potential job candidate.
Both office and business etiquette overlap considerably with basic tenets of netiquette, the social conventions for using computer networks.
Business etiquette can vary significantly in different countries, which is invariably related to their culture. For example: A notable difference between Chinese and Western business etiquette is conflict handling. Chinese businesses prefer to look upon relationship management to avoid conflicts - stemmed from a culture that heavily relies on Guanxi. While the west leaves resolution of conflict to the interpretations of law through contracts and lawyers.
Adjusting to foreign etiquettes is a major complement of culture shock, providing a market for manuals. Other resources include business and diplomacy institutions, available only in certain countries such as the UK.
In 2011, a group of etiquette experts and international business group formed a non-profit organization called IITTI (pronounced as "ET") to help human resource (HR) departments of multinationals in measuring the etiquette skills of prospective new employees during the recruitment process by standardizing image and etiquette examination, similar to what ISO does for industrial process measurements.
European etiquette is not uniform. Even within the regions of Europe, etiquette may not be uniform: within a single country there may be differences in customs, especially where there are different linguistic groups, as in Switzerland where there are French, German and Italian speakers.
||The neutrality of this section is disputed. (July 2013)|
Proper moral conduct (adab) primary to prepare Sufi disciples for the ultimate return to the divine (Qumar-ul-Huda). Qumar-ul Huda proposes that the detailed instructions for spiritual exercises, guidelines for meditation, prayers, and the theological connection among faith, law, and the etiquette of morality suggest and adan theology. Islam has rules of etiquette and an ethical code involving every aspect of life. Muslims refer to Adab as good manners, courtesy, respect, and appropriateness, covering acts such as entering or exiting a washroom, posture when sitting, and cleansing oneself. According to Sahih Bukhari, Muhammad refrained from bad language; neither a 'Fahish nor a Mutafahish. He used to say "The best amongst you are those who have the best manners and character." Where adab is not found there is no law Qamar-ul Huda. Where there isn't law people are not obedient, and there is no authority. When there is no type of general rules of society to follow, then people become hostile, and in the end all will be destroyed. In wider Islamic usage adab was more about the proper codes for conducting one's life that were connected to a system of ideas based on essential teachings of the Islamic faith and its beliefs Qamar-ul Huda. The guidance of having proper codes of conduct make society have order and authority, and give the people something to abide by. When society has authority to obey, then that makes other be the best person they can be compared to the next. In society when people are being the best person they can be, then that society would be too perfect for reality.
Taarof is a Persian form of civility emphasizing both self-deference and social rank, similar to the Chinese art of etiquette, limao. The term encompasses a range of social behaviours, from a man displaying etiquette by opening the door for a woman, to a group of colleagues standing on ceremony in front of a door that can permit the entry of only one at time, earnestly imploring the most senior to break the deadlock. In order for one to understand the complete concept of adab, one must move beyond the texts of the world and view the larger system of interrelated religious concepts to which it is connected Lowen. This means one can't follow what is written inside of a text book, and think that they are following all of the conducts correctly. For one to fully suit the conducts, one must be open to trial,and error and learn from mistakes and make those mistakes a lesson learned. Follwoing adab conduct is crucial with one learning how to accept failure, because that will make one a stronger character. Adab was further defined by a visible and calculated demonstration of good deeds, as expressed in a varse cited by Kashifi" "Adab consists wholly of doing good deeds Lowen. One who does good deeds is usually a good person who values helping other for nothing in return, and is very polite and has good working ethnics and is usually content with their lives. The virtues which characterized the jawanmard-generosity, hospitality, courage, self-sacrifice-were epitomized by specific codes of behavior Loewn. Loewn also expresses that an important characteristic of spiritual champions and Sufis of the medieval period was their practice of hospitality and the ritual of the communal meal. Adab thus meant a generous and open table, perhaps not dissimilar from the code of secular jawanmardi Lowen.
The Japanese are very formal. Moments of silence are far from awkward. Smiling does not always mean that the individual is expressing pleasure. Business cards are to be handed out formally following this procedure: Hand card with writing facing upwards; bow when giving and receiving the card; grasp it with both hands; read it carefully; and put it in a prominent place. The Japanese feel a “Giri” an obligation to reciprocate a gesture of kindness. They also rely on an innate sense of right and wrong.
• Bow when greeting someone.
• Do not display emotion.
• Do not blow your nose in public.
• Do not stand with your hands in your pocket.
• Displaying an open mouth is rude.
• Bow in greeting.
• Females should avoid heels.
• Do not stash away a business card in a pocket or in a place where it is likely to be misplaced or damaged.
• Look at the business card when given, and try to say something genuinely nice about it (colors, font, raised lettering, etc.). The card should also be received with two hands.
• Exchange business cards.
• Moments of silence are normal.
• Do not slouch.
• Cross legs at the ankles.
• Do not interrupt but listen carefully.
• Do not chew gum.
• It is acceptable to make noise while eating.
• Food is judged by not only the taste but also the consistency.
• Do not mix sake with any other alcohol.
• Try any food that is given to you.
• Finishing all the rice in your bowl indicates the desire for second helpings.
• If someone offers you sake, drink.
• Remove shoes before entering homes and restaurants.
• To beckon a person extend hand palm down and make a scratching motion.
• The Japanese wear surgical masks when they have a cold.
• Men sit cross-legged and women sit on their legs or with their legs to the side.
Kenyans believe that their tribal identity is very important. Kenyans are also very nationalistic. Kenyans rarely prefer to be alone, and are usually very friendly and welcoming of guests. Kenyans are very family-oriented.
|• The handshake is the common greeting.||• Use right hand to receive gifts.||• Eating is taken very seriously.||• You must ask permission in taking pictures of people.|
|• Engage in small talk.||• Personal references are highly respected.||• Eating is usually done in silence.||• Kenyans operate on “Swahili Time”.|
|• Kenyans do not like to say "No" or "Yes".||• Meetings can be very lengthy.||• Lunch is the most important meal of the day.|
|• Be humorous.||• Hand out a business card.||• The evening meal tends to be light.|
|• Laugh readily.||• Decisions tend to be made in a group.||• Traditional foods are eaten without cutlery by using the right hand.|
|This section needs additional citations for verification. (November 2011)|
Etiquette is dependent on culture; what is excellent etiquette in one society may shock another. Etiquette evolves within culture. The Dutch painter Andries Both shows that the hunt for head lice (illustration, right), which had been a civilized grooming occupation in the early Middle Ages, a bonding experience that reinforced the comparative rank of two people, one groomed the other, one was the subject of the groomer, had become a peasant occupation by 1630. The painter portrays the familiar operation matter-of-factly, without the disdain this subject would have received in a 19th-century representation.
Etiquette can vary widely between different cultures and nations. For example, in Hausa culture, eating while standing may be seen as offensively casual and ill-omened behavior, insulting the host and showing a lack of respect for the scarcity of food—the offense is known as "eating with the devil" or "committing santi." In China, a person who takes the last item of food from a common plate or bowl without first offering it to others at the table may be seen as a glutton who is insulting the host's generosity. Traditionally, if guests do not have leftover food in front of them at the end of a meal, it is to the dishonour of the host. In America a guest is expected to eat all of the food given to them, as a compliment to the quality of the cooking. However, it is still considered polite to offer food from a common plate or bowl to others at the table.
In such rigid hierarchal cultures as Korea and Japan, alcohol helps to break down the strict social barrier between classes. It allows for a hint of informality to creep in. It is traditional for host and guest to take turns filling each other's cups and encouraging each other to gulp it down. For someone who does not consume alcohol (except for religious reasons), it can be difficult escaping the ritual of the social drink.
Etiquette is a topic that has occupied writers and thinkers in all sophisticated societies for millennia, beginning with a behavior code by Ptahhotep, a vizier in ancient Egypt's Old Kingdom during the reign of the Fifth Dynasty king Djedkare Isesi (ca. 2414–2375 BC). All known literate civilizations, including ancient Greece and Rome, developed rules for proper social conduct. Confucius included rules for eating and speaking along with his more philosophical sayings.
Early modern conceptions of what behavior identifies a "gentleman" were codified in the 16th century, in a book by Baldassare Castiglione, Il Cortegiano ("The Courtier"); its codification of expectations at the court of Urbino remained in force in its essentials until World War I. Louis XIV established an elaborate and rigid court ceremony, but distinguished himself from the high bourgeoisie by continuing to eat, stylishly and fastidiously, with his fingers. An important book about etiquette is Il Galateo by Giovanni della Casa; in fact, in Italian, etiquette is generally called galateo (or etichetta or protocollo).
In the American colonies Benjamin Franklin and George Washington wrote codes of conduct for young gentlemen. The immense popularity of advice columns and books by Letitia Baldrige and Miss Manners shows the currency of this topic. Even more recently, the rise of the Internet has necessitated the adaptation of existing rules of conduct to create Netiquette, which governs the drafting of e-mail, rules for participating in an online forum, and so on.
In Germany, many books dealing with etiquette, especially dining, dressing etc., are called the Knigge, named after Adolph Freiherr Knigge who wrote the book Über den Umgang mit Menschen (On Human Relations) in the late 18th century. However, this book is about good manner and also about the social states of its time, but not about etiquette.
Etiquette may be wielded as a social weapon. The outward adoption of the superficial mannerisms of an in-group, in the interests of social advancement rather than a concern for others, is considered by many a form of snobbery, lacking in virtue.
Etiquette and language
Etiquette and society
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- Tuckerman, Nancy (1995). The Amy Vanderbilt Complete Book of Etiquette. Garden City: Doubleday. ISBN 0-385-41342-4. Originally published in 1952, this and Emily Post's book Etiquette in Society, in Business, in Politics, and at Home were the U.S. etiquette bibles of the '50s–'70s era.
- Debrett's Correct Form. Debrett's Ltd. 2006. ISBN 1-870520-88-2.
- Bryant, Jo (2008). Debrett's A–Z of Modern Manners. Debrett's Ltd. ISBN 1-870520-75-0.
- Marsh, Peter (1988). Eye to Eye. Tospfield: Salem House Publishers. ISBN 0-88162-371-7.
- From Clueless to Class Act, series of books on etiquette, by Jodi Smith deals with proper etiquette for men and women.
- Johnson, Dorothea (1997). The Little Book of Etiquette. The Protocol School of Washington. Philadelphia: Running Press. p. 127. ISBN 978-0-7624-0009-6.
- Martin, Judith (2005). Miss Manners' Guide to Excruciatingly Correct Behavior, Freshly Updated. W.W. Norton & Co. p. 858. ISBN 0-393-05874-3.
- Baldrige, Letitia (2003). New Manners for New Times: A Complete Guide to Etiquette. New York: Scribner. p. 709. ISBN 0-7432-1062-X.
- Brown, Robert E.; Dorothea Johnson (2004). The Power of Handshaking for Peak Performance Worldwide. Herndon, Virginia: Capital Books, Inc. p. 98. ISBN 1-931868-88-3.
- Secrets of Seasoned Professionals: They learned the hard way so you don't have to, by Kelly A. Tyler, Fired Up Publishing (2008), ISBN 978-0-9818298-0-7, 146 pages.
- Town & Country Modern Manners: The Thinking Person's Guide to Social Graces, by Thomas P. Farley, Hearst Books (September 2005), ISBN 1-58816-454-3, 256 pages.
- Manners That Sell: Adding the Polish that Builds Profits, by Lydia Ramsey, Longfellow Press (2007), 978-0967001203, 188 pages.
- Loewen, Arley. "Proper Conduct (Adab) Is Everything: The Futuwwat-namah-I Sultani of Husayn Vaiz-I Kashifi. "International Society for Iranian Studies. (2003): 544-570. JSTOR.
- Socially Smart in 60 Seconds: Etiquette Do's and Don'ts for Personal and Professional Success", by Deborah Smith Pegues, Harvest House Publishers (2009), ISBN 978-0-7369-2050-6.
- The Britiquette Series: The Must-Have Guide to Posh Nosh Table Manners (66 pages) and The Slightly Rude But Much Needed Guide to Social Grace & Good Manners (101 pages), by Elaine Grace, (2007), (EBooks).
- Business Class: Etiquette Essentials for Success at Work by Jacqueline Whitmore, St. Martin's Press (2005), ISBN 0-312-33809-0, 198 pages.
- Qamar-ul Huda. "The Light Beyond Shore In the Theology of Proper Sufi Moral Conduct (Adab)."
Journal Of The American Academy Of Religion 72.2(2004): 461-484. Academic Search Premier.
|Look up etiquette in Wiktionary, the free dictionary.|
- Etiquette in Society, in Business, in Politics and at Home, by Emily Post (1922)
- Modern Etiquette
- Tips About Cross-cultural Etiquette on Glimpse.org
- World Business Etiquette Guides