Firmographics

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Firmographics are the characteristics of an organization especially when used to segment markets in market research. What demographics are to people, firmographics are to organizations.

Commonly-used firmographics include employee size, revenue size, industry, number of locations and location of headquarters. Distributions of values within a firmographic variable, and across organizations, are both of interest, as well as trends over time.

Contents

[edit] Firmographic profiles in marketing

Marketers typically combine several variables to define a firmographic profile. Marketing researchers typically have two objectives in this regard: first to determine what segments or subgroups exist in the overall population; and secondly to create a clear and complete picture of the characteristics of a typical member of each of these segments. Once these profiles are constructed, they can be used to develop a marketing strategy and marketing plan.

[edit] Standard firmographic questions in surveys

The following are some standard questions that can be used for profiling organizations.[1] The size breakout for organizations matches that used by the U.S. Census Bureau.

   Q. Location Size
   Including yourself, how many employees work at this location?
       * 1
       * 2-4
       * 5-9
       * 10-19
       * 20-99
       * 100-499
       * 500+
       * Don’t know
   Q. Organization Size
   How many employees work at this organization across all locations?
       * 1
       * 2-4
       * 5-9
       * 10-19
       * 20-99
       * 100-499
       * 500+
       * Don’t know
   Q. Locations
   How many locations does this organization have?
       * 1
       * 2-4
       * 5-9
       * 10-99
       * 100-499
       * 500+
       * Don’t know
   Q. Headquarters
   What country is your organization headquartered in?   
   ____________
   What state is your organization headquartered in?
   _____________
   Q. Industry
   What is the principal industry of your organization?
   11      Agriculture, Forestry, Fishing and Hunting    
   21     Mining, Quarrying, and Oil and Gas Extraction    
   22     Utilities    
   23     Construction    
   31     Manufacturing    
   42     Wholesale Trade    
   44     Retail Trade    
   48     Transportation and Warehousing    
   51     Information    
   52     Finance and Insurance    
   53     Real Estate and Rental and Leasing
   54     Professional, Scientific, and Technical Services
   55     Management of Companies and Enterprises
   56     Administrative and Support and Waste Management and Remediation Services
   61     Educational Services
   62     Health Care and Social Assistance
   71     Arts, Entertainment, and Recreation
   72     Accommodation and Food Services
   81     Other Services (except Public Administration)
   92     Public Administration

The above Industry question uses top-level sectors from the 2007 North American Industry Classification System (NAICS). Most organizations tailor the list of choices to their specific business.

[edit] See also

[edit] References

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